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John Lewis
July 2024
Your problems, with Anna Tims
Waitrose won’t fork out after its meatball broke my tooth
John Lewis trials repair service in partnership with Timpson Group
June 2024
John Lewis clothing range aims to ‘minimise waste and maximise longevity’
Retailer says ‘circular design’ collection is the first stage of an environmental overhaul of its products
John Lewis is ‘back on track’, says outgoing chair Sharon White
Return to profit will enable ‘significant investment’, including Waitrose refurbs and more convenience stores
Crochet shakes off stuffy old image to become fashion’s freshest DIY trend
Sales of beginner’s hooks and patterns have had a dramatic rise as influencers show off their ‘makes’ on social media
May 2024
John Lewis owner cut 3,500 jobs last year yet hired chief on £1.2m pay deal
Further job cuts likely as JLP says it is investing in automation as part of ‘simplifying the way we work’
April 2024
Wonky Waitrose billboard fenced off by London council as stunt backfires
Concerned public contact council over safety fears after retailer erected askew billboard in Wandsworth
John Lewis staff brace for shake-up as ex-Tesco UK boss named group chair
Frontline retail veteran Jason Tarry will take over from Sharon White when she steps down in September
Nils Pratley on finance
Ex-Tesco man Jason Tarry looks to be just what John Lewis Partnership needs
Nils Pratley
After years of losses or low profits JLP has picked a chair who has deep experience of retailing at its most brutally competitive
March 2024
Nils Pratley on finance
Panic over at John Lewis Partnership, but still a long way to go
Nils Pratley
Business live
US retail sales bounce back in February; producer prices rise more than expected – as it happened
John Lewis bounces back to profit but no bonus for workers again
Observer business agenda
John Lewis is back in the black, but the glory days of big bonuses seem far away
February 2024
Digested week
Digested week: John Lewis selling vibrators – is nothing safe from All That?
Lucy Mangan
After a week in introvert’s heaven at William Gladstone’s Library, the modern world in all its awfulness floods back
January 2024
John Lewis considering cutting 11,000 jobs after slashing redundancy terms
John Lewis brings back former fashion boss Peter Ruis to lead chain
December 2023
What does your choice of Christmas bauble say about you?
Be it fish and chips or a cake mixer, mini versions of household favourites to eat, drink and do are now a festive bestseller
‘Eccentric doesn’t cover it’: dogs visit Santa Paws at John Lewis’s pet grotto
The department store boasts its own grotto for pets to have some festive face time with Santa … and business is brisk
Creature comforts (and joy): why Santa is packing more presents for pets this Christmas
Be it Advent calendars, crackers or cards, owners are more likely to scrimp on gran’s gift than the dog or cat’s
November 2023
Pass notes
£700 and a friendly dog: how a bar in Enniskillen made this year’s best Christmas ad
The tearjerking video has won widespread praise – including from John Lewis, the retailer renowned for its festive campaigns
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