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Life insurance

September 2023

  • Money Hacks - life insurance

    Money hacks
    How to get the best life insurance cover

    It’s not for everyone, so check if you need it, then find the right policy

September 2022

  • Scottish Widows advertising its insurance plans.

    Your problems, with Anna Tims
    Scottish Widows has been so heartless after my wife died of cancer

    I can’t get the £44,875 it owes me from our plan, and I’ve bills to pay

August 2021

  • the prudential logo

    Consumer champions
    Prudential won’t pay up on our paid-up policy

    To pay out on my father’s policy the company wanted information no one could hope to provide

March 2020

  • The skyline of Sydney’s CBD

    Life insurers breached industry's own code of practice more than 300 times in six months

    Scathing report says the industry is taking far too long to clean up its act and warns offenders could be named and shamed

July 2019

  • The Swiss RE London HQ at the Gherkin.

    Swiss Re halts flotation of ReAssure life insurance

    Investors put off by £3.3bn valuation following recent IPO flops and uncertainty of no-deal Brexit

March 2019

  • Retired couple on bench

    Life expectancy falls by six months in biggest drop in UK forecasts

    Decline in longevity in England and Wales ‘a trend as opposed to a blip’, experts say

September 2018

  • A woman training on an exercise bike in a gym

    The Guardian view on big data and insurance: knowing too much

    Editorial: Insurance depends on the pooling of risk but big data may drain that pool

April 2018

  • Michael Leatherbarrow

    Life insurance: How our family tragedy led to a financial crisis

    No one knows how my wife died, but I’m left with two children and a policy that won’t pay out

March 2018

  • Getting a health check on retirement

    You're the expert
    I’m about to retire and will lose my work private health insurance

    Is it worth paying for private cover and will premiums leap up?

July 2017

  • Checkbook Register

    Ask the experts: homebuying
    Should I cash in my endowment early to pay off my mortgage?

    I’m thinking of topping up its current cash-in value with a personal loan so I can pay off the mortgage when my deal ends

January 2017

  • Couple meeting financial adviser

    Ask the experts: homebuying
    Do we have to take out life cover through our mortgage adviser?

    They have recommended an insurance policy that costs more than we can afford

October 2016

  • two retirees sit on bench looking out to sea

    Regulator finds 'significant shortcomings' in life insurance claims handling

    Review of products shows ‘considerable variation’ in rate of rejected claims and claims denied on technical or contractural grounds

July 2016

  • NSW Nationals senator John Williams

    Nationals senator wants focus on life insurance industry and veterans

    John Williams says dodgy practices in life insurance industry should be a key issue for the Coalition in the new parliament

May 2016

  • burning money

    Expensive and worthless: the whole of life insurance plans sold to millions

    Many people are facing huge hikes in premiums, and discovering that the controversial policies sold as investments are anything but

April 2016

  • A lesbian wedding

    LGBT insurer Emerald aims to bridge a sexuality gap

    Are lesbian and gay people still discriminated against by financial services companies? A new insurer argues they are
  • Jodie Hinchliffe with her partner Luke and their daughter Georgie

    How we helped a family win the £400,000 Royal London refused to pay

    Insurer refused to honour a policy in full, but after a series of ombudsman rulings – and our intervention – the firm relented
  • Man placing ring on another man's finger

    Emerald Life looks to address LGBT insurance concerns

    Firm will launch home, life, wedding and pet insurance products aimed at the gay and lesbian community

March 2016

  • man looks at framed image of black-hooded widow from Scottish Widows television advert

    Six firms investigated over pension exit and transfer charges

    FCA criticises some life insurers, with Prudential and Old Mutual among the companies under scrutiny

November 2015

  • Tim Jone and Kate Noble Jones with their children Nina and Finnian  at Kate's father's home in Folkestone, Kent

    Does having a baby late make financial sense?

    In 2014, more babies were born to mothers over 35 than those under 25. We look at the implications of this on mortgages, pensions and life insurance

October 2015

  • Laura Marcus as a teenager

    I haven’t had a mental health problem for 40 years, but I’m still toxic to insurers

    Laura Marcus
    Because I had a breakdown in my teens, I’m hypervigilant about my health and in better shape than ever. That cuts no ice with life insurance companies
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