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The Guardian - Back to homeThe Guardian

Water bills

July 2024

  • The logo of water company Southern Water seen through a glass of water

    Southern Water boss handed £183,000 bonus despite huge rise in bills

  • A metered water bill from Water Plus claimed a church owed £500.

    Consumer champions
    Debt collectors are chasing my 84-year-old mother over a water bill

  • The Great Ouse in Bedfordshire after bursting its banks earlier this year. Photograph: Dan Kitwood/Getty Images

    The Audio Long Read
    Dirty waters: how the Environment Agency lost its way – podcast

  • Thames Water, Financial Crisis, Windsor, Berkshire, UK - 05 Jul 2023<br>Mandatory Credit: Photo by Maureen McLean/Shutterstock (13998271o) Thames Water were out in Windsor fixing leaking pipes today. The Government are considering putting Thames Water back into public ownership for a temporary period if Thames Water are unable to raise enough funds to stop the collapse of the company. David Black the CEO of water regulator OFWAT has said "It shouldn't have allowed privatized utilities to take on so much debt, as it warned that Thames Water will need more than £1 billion ($1.27 billion) to turn itself around". Yesterday Thames Water were fined £3.3m after it discharged sewage into two rivers, killing more than 1,400 fish Thames Water, Financial Crisis, Windsor, Berkshire, UK - 05 Jul 2023

    Paying the price of water companies’ failures

  • Water bills in England and Wales: how much more might you be paying?

  • Thames Water placed in special measures due to ‘significant issues’

  • Rise of £94 in water bills over five years is ‘bitter pill’, says chancellor

  • Nils Pratley on finance
    Do not let Thames Water’s bondholders wriggle off the hook

    Nils Pratley

  • Keir Starmer urged to act on water bill rises in England and Wales

June 2024

  • The Great Ouse in Bedfordshire after bursting its banks earlier this year.

    The long read
    Dirty waters: how the Environment Agency lost its way

    The long read: Having created a watchdog for the environment, the government took its teeth out and muzzled it. Can public outrage rouse the Environment Agency to action?

May 2024

  • A Thames Water drain cover in Windsor

    Ofwat poised to refuse most suppliers’ requests for big price rises

    Water watchdog decision on bills in England and Wales delayed until after election, as Thames crisis looms

April 2024

  • Thames Water manhole cover

    Thames Water’s extra £1.1bn will do little to steady the sinking ship

    The debt-riddled firm has updated its five-year spending plans but still needs to convince the regulator and investors
  • A white Thames Water logo on a blue background

    Thames Water has six weeks to agree survival plan with Ofwat

    While the company believes it has cash to last 15 months, it will have to move fast to stave off insolvency

    • Thames Water is everyone’s problem and time is running out to fix it

    • Today in Focus
      Profits over pipes: who should own our water?

    • Household bills rise sharply despite easing energy costs

March 2024

  • Council tax discounts<br>File photo dated 27/03/19 of a council tax bill. People suffering with severe mental impairments face missing out on financial help with council tax because of their postcode, according to the Alzheimer's Society. PRESS ASSOCIATION Photo. Issue date: Wednesday April 10, 2019. The Welsh Government has become the first to standardise information it gives about council tax discounts and rebates for people who are Severely Mentally Impaired and to offer a single application form across Wales. See PA story MONEY Alzheimers. Photo credit should read: Joe Giddens/PA Wire

    Council tax, broadband, and dental charges: how to weather the April price rises

    There’s been some good news about inflation falling, but be warned: there are still big price hikes around the corner
  • A photo of a Thames Water employee working in Windsor fixing leaking pipes in July 2023.

    Business live
    Michael Gove has ‘zero sympathy’ for ‘arrogant’ Thames Water in funding crisis – as it happened

    Live, rolling coverage of business, economics and financial markets as minister says water company’s leadership has been a ‘disgrace’
  • Thames Water pumps up groundwater and sewage from manholes in the village of Chalfont St Peter in Buckinghamshire.

    Water firms’ profits in England and Wales almost double since 2019, find Lib Dems

    Party to call for measures to stop companies prioritising profit over environment at spring conference

February 2024

  • Find out what your water company has done with your money - interactive tool

    How much of your water bill is swallowed up by company debt? – interactive

    Analysis shows that 28% of Thames’ customer bills were spent servicing debt, as the company lobbies for more
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