منشور IST Networks

We are honored to have partnered with Zain Sudan to implement the Genesys Cloud solution. Our commitment to empowering them through innovative CX solutions and outstanding project management is what drives our success. #DigitalTransformation #CustomerExperience #TelecomInnovation #GenesysCloud #SuccessStory #Teamwork #Innovation #CXTransformation

We're honoured to be trusted by Abu Dhabi Securities Exchange (ADX) to launch their Sprinklr voice & digital solution. We are dedicated to delivering exceptional solutions and support, empowering ADX to achieve their digital transformation goals. 🚀 #ClientSuccess #Testimonial #CustomerExperience #ISTNetworks #Sprinklr #ContactCenter #ADX #CustomerSupport #Innovation #Partnerships #SuccessStories

We were thrilled that Elshaikh Madani, Customer Care Director at Zain Sudan shared how they achieved a seamless 𝗚𝗲𝗻𝗲𝘀𝘆𝘀 𝗕𝗬𝗢𝗖𝗖 𝗶𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻 𝗶𝗻 𝗷𝘂𝘀𝘁 𝟭𝟬 𝗱𝗮𝘆𝘀, thanks to the combined support of the IST, Genesys, and Zain Sudan teams at the Future of CX Event 2024 by Genesys in Egypt.🚀 Looking forward to empowering Zain Sudan to achieve its Digital Transformation strategy. #SuccessStory #Innovation #GenesysCloud #CustomerExperience #IST

We were thrilled to see Tawuniya receive the CX Leader Award at the Sprinklr CX Connect Event in Riyadh. Tawuniya successfully implemented Sprinklr's Social Module, effectively managing customer interactions across diverse platforms and providing competitive insights and benchmarking tools.  Congratulations on this remarkable success story 👏👏👏

Discover how AI-driven CX solutions can transform your contact center operations, boosting agent efficiency and customer satisfaction. From conversational AI to advanced feedback management, these cutting-edge technologies pave the way for seamless and proactive customer interactions. Key benefits include: ✅ Enhanced call handling and reduced downtime ✅ Real-time guidance and automated processes ✅ Comprehensive agent performance monitoring and analytics ✅ Streamlined digital identity verification and security 📊 Check out our latest infographic to see the impact of integrating generative AI into your CX strategy and how it can elevate your customer service to new heights! Contact us for more info: enquiries@istnetworks.com #CustomerExperience #GenerativeAI #AI #CX #ContactCenter #CustomerSatisfaction #DigitalEngagement #CustomerFeedback #ConversationalAI #AgentAssist #IdentityVerification

 Experience the benefits of value-driven integrated consulting services tailored to empower your business to overcome challenges and improve outcomes. Book your meeting with our CX Consultants: Enquiries@istnetworks.com

Elevate your customer engagement strategy with the powerful duo of Kore.ai and Hive CFM. Our latest blog explores the synergy between cutting-edge AI and robust customer feedback management—transforming the way you interact with customers. Read full blog now: https://lnkd.in/dBwSKRAU #cx #hivecfm #customerfeedback #conversationalai #ai #cc #customerexperience #ist #kore_ai

IST | Your Most Capable Middle East Genesys Partner

We wish you an Eid Mubarak from our family to yours.