59club Australia & New Zealand

Wrapping up a massive 5 weeks for me, a huge thank you to The Lakes Golf Club, David Scott and the team for hosting our 59club Australia & New Zealand and Golf Genius Software 3rd Winter Series event. Our collaboration saw 16 of Sydney's most progressive GM's, Directors of Golf and Industry Advocates enjoy a day of networking and meeting new faces. Special thanks goes to Peter Shaw, Tim Orgill, Adrian Logue and Tom Bentley PGA for the fantastic collaboration over the past 5 weeks. Extra mentions go to my playing parters for a great day "in the office" Russell Skennerton, Mat Barnes and Brendon W.

⛳️ Wednesday well spent ⛳️ I had the pleasure of working with Aaron Vatner and the team at Avondale Golf Club today. It's always refreshing working with proactive teams and management, and Avondale is no different. If you have played here before, the customer service standard is already high and they are looking for ways to refine it so that it's not just the best staff giving the best service, but all members of the team. #measure #train #support

Last week I had the pleasure of working with Lee Owens and the team at Cronulla Golf. It was great seeing such a large F&B team turn up on their day off and listen to the value of doing member service correctly. At 59club Australia & New Zealand, we haven't reinvented the wheel when it comes to helping venues deliver amazing customer service, but we sure have the best tools for measuring it and can absolutely provide the right training💪 Watch out for the new team there as you start to hear feedback from your fellow member who may get the chance to enjoy Cronulla GC in the future #measure #train #support

My new #1 venue in Australia for best views while doing staff training. Thanks to Ben Russell and the team Long Reef GC. It was great spending a day with a vibrant team that have an amazing facility and watching them want to learn more. If you haven't been before, put it on your list. Coffee or Beer on the beach and the best looking pro shop going around 💪 #measure #train #support

🌟 The best golf views in South Australia 🌟 I'm proud to announce that the premier course of the Adelaide Hill's has partnered with 59club Australia & New Zealand. Earlier today General Manager, Damian Wrigley announced to the membership at Mount Osmond Golf Club "I am thrilled to share an exciting development that underscores our commitment to excellence and continuous improvement. We have recently partnered with 59club, a globally renowned customer service and benchmarking company, to enhance the experience for our members, staff, and visiting golfers. This strategic partnership is a testament to our dedication to providing a world-class golfing experience and fostering a culture of exceptional service. The benefits of this collaboration are multifaceted and will significantly impact various aspects of our club" #measure #train #support

📢 Kia Ora New Zealand! - It's official, we are coming to NZ and will be in Auckland from Monday, 29th July for the week. If you have been watching from afar or know someone who is interested in improving their customer service levels, please reach out. #measure #train #support 59club Australia & New Zealand 59club

Proud to share a recent achievement. 59 Clubs Service Excellence Award F&B Manager of the Year - Jade Henderson Leading Individual Food & Beverage Experience Award - The Lakes Golf Club Leading Individual Golf Visit Experience Award (over $120) - The Lakes Golf Club 59 Club Silver Flag Award - The Lakes Golf Club I am feeling very lucky and grateful for my team at The Lakes Golf Club. ❤️⛳️

Congratulations to Shane Robinson and the Glenelg Golf Club Pro Shop team for winning the 2024 59club Leading Individual Golf Operations Team of the Year award. In addition to Shane Robinson’s success, the Glenelg Golf Club received nominations in five other award categories as well as being awarded the 59Club Silver Flag Award! Details: https://lnkd.in/gCQym7vn

We are ready to go! I couldn't be happier with how our booth looks at the Golf Management Australia / ASTMA conference & exhibition. Make sure you visit Tom Lynch and myself at booth #106 #measure #train #support #reward

We can't wait to exhibit at our 1st GMA/ASTMA Conference & Trade Exhibition held at the Brisbane Convention Centre next week. Come visit myself and Tom Lynch at booth #106 to see why over 800 venues around the world are working with us. Golf Management Australia 59club Australia & New Zealand #measure #train #support