OptionX Bournedrill

Customised vertical casing ready to roll! Our upgraded workshop is turning around custom orders faster than ever. Built tough. Delivered fast. #AustralianManufacturing #Drilling #Casing #OptionXBournedrill #CustomerService

📍 Location: Archerfield, Queensland 🏭 Company: OptionX Bournedrill 📦 Position: Full-time Customer Service & Warehouse Controller OptionX Bournedrill is looking for a highly organised and customer-focused Customer Service & Warehouse Controller to join our team. You will be responsible for delivering exceptional customer service while overseeing the smooth and efficient operations of our warehouse and distribution centre. What You'll Be Doing 🔹 Handling inbound customer enquiries and orders via phone, email, and website 🔹 Assisting customers with product information, order status, returns, and complaints 🔹 Managing day-to-day warehouse operations, including stock control, picking, packing, and dispatch 🔹 Supervising and coordinating the warehouse team to ensure timely and accurate order fulfilment 🔹 Maintaining detailed records and reporting on warehouse metrics and KPIs 🔹 Identifying opportunities to improve warehouse efficiency and processes 🔹 Liaising with sales and logistics teams to ensure seamless operations What We're Looking For 🔹 1-2 years' experience in a customer service or warehouse/logistics role, preferably in manufacturing, transport, or logistics (drilling industry experience would be ideal) 🔹 Excellent communication and interpersonal skills to provide outstanding customer service 🔹 Strong organisational and multitasking abilities to juggle competing priorities 🔹 Proficiency in warehouse management systems and Microsoft Office Suite 🔹 Ability to work independently as well as part of a team 🔹 Passion for continuous improvement and enhancing operational efficiency What We Offer At OptionX Bournedrill, we are committed to providing a supportive and collaborative work environment. We offer: 🔹 Competitive salary and performance-based bonuses 🔹 Opportunities for career development and training 🔹 Flexible work arrangements to support work-life balance 🔹 Employee wellness initiatives and social activities 📢 If you're ready to take the next step in your career, we'd love to hear from you! 📧 Email: GM@bournedrill.com.au 📞 Call our GM, Rob Corrigan: +61 7 3275 1311

About the Role 📍 Location: Archerfield, Queensland 🏭 Company: OptionX Bournedrill 📦 Position: Full-time Store Person OptionX Bournedrill is seeking a diligent and organised Store Person to join our team. You will be responsible for the efficient and accurate management of stock and inventory, ensuring our warehouse operations run smoothly. What You'll Be Doing 🔹 Receiving, unloading, and processing incoming stock and deliveries 🔹 Accurately recording stock levels and movements in our inventory management system 🔹 Picking, packing, and dispatching customer orders in a timely manner 🔹 Maintaining the cleanliness and organisation of the warehouse 🔹 Assisting with stocktakes and cycle counts to ensure inventory accuracy 🔹 Supporting the wider warehouse and logistics team as needed What We're Looking For 🔹 Previous experience in a warehousing or logistics role 🔹 Strong attention to detail and ability to work accurately and efficiently 🔹 Good problem-solving skills and ability to work well under pressure 🔹 Proficiency in inventory management systems (experience with Accentis would be an advantage) 🔹 A positive, teamwork-oriented attitude and a willingness to learn 🔹 A forklift licence or the ability to obtain one would be highly regarded What We Offer At OptionX Bournedrill, we’re committed to providing a supportive and inclusive work environment where our employees can thrive. We offer: 🔹 Competitive salaries 🔹 Training and career development opportunities 🔹 A strong, team-focused workplace culture About Us OptionX Bournedrill is a leading manufacturer and distributor of high-quality drilling equipment and accessories. With over 50 years of industry experience, we are dedicated to providing our customers with innovative solutions and exceptional service. Our company culture is built on safety, teamwork, and continuous improvement. 📢 If you're looking for an opportunity to join a dynamic and growing organisation, we'd love to hear from you. Apply now to become our next Store Person! 📧 Email: HR@bournedrill.com.au 📞 Call our GM, Rob Corrigan: +61 7 3275 1311 #NowHiring #Careers

As 2024 comes to a close, we’d like to extend our warmest wishes to our customers, staff, friends, and their families for a safe and joyful Christmas and New Year. Our team at OptionX Bournedrill will be taking a well-earned break, with our office closing on Friday, 20th December and re-opening on Monday, 6th January. The workshop will resume operations from Wednesday, 8th January. We’re excited to continue delivering innovative drilling, tunnelling, and boring solutions in 2025. Stay safe, and see you in the New Year!

Things at OptionX Bournedrill are truly a ‘Work in Progress’. With new management team members Rob and Craig on board, we’re committed to bringing our workshop to its full potential. We recently commissioned a new CNC machine, and more advanced manufacturing equipment will be coming online soon. Exciting changes are underway... 2025 is going to be big! #AustralianManufacturing #CNC #Innovation

Our new CNC machine is officially up and running! CNC technology allows us to craft precise components, whether we’re replacing parts on existing machines or building brand-new pieces for innovative designs. Accuracy is essential, and these machines enable us to achieve excellence in every component we create. #CNCMachining #AdvancedManufacturing #EngineeringExcellence

Exciting news from OptionX Bournedrill! 🚀 We've just welcomed ANOTHER new SMART Machine Tool Australia to our facility. This investment reflects our unwavering commitment to increasing capacity and delivering even better service to our valued customers. Here’s to pushing boundaries and achieving more together! 💪✨ #OptionXBournedrill #Innovation #CustomerFocus #SmartMachining

Exciting times at OptionX Bournedrill as we welcome our new Smart Machining Centre! With expanded production capacity, we’re ready for the next phase of growth. We’re still on the lookout for skilled CNC machinists to join our team and help us reach new heights. https://lnkd.in/gZV9Ggs8  #NowHiring #CNCmachinist #ManufacturingExcellence SMART Machine Tool Australia

Great work in #Sydney by Edge Underground.

Times have changed, but 'Bournedrill Blue' remains – a mark of quality components and engineering excellence that’s stood the test of time.  #AdvancedManufacturing #EngineeringExcellence