Medibank

As one of Australia’s largest health companies, we see the human cost of the mental health crisis and want to play a meaningful part of the solution.    But we recognise there is no single solution. We don’t have all the answers, and we cannot do this alone, which is why we are collaborating with batyr, Black Dog Institute, Flying Fox and Orygen so we can work together to find solutions.     We’ve also partnered with News Corp Australia on an awareness campaign “Can We Talk?” to help Australian families better tackle mental wellbeing in the home. Over the next 4 months, we’ll be tapping into the expertise we have at Medibank, including psychiatrists, psychologists and our mental health reference group, sharing tips on how people can look after their own mental health and wellbeing, as well as the mental health of their loved ones.   And we’re investing an extra $50 million over the next 5 years into a range of mental health initiatives to help improve the state of mental health for our customers and for all people in Australia. During this time, we’ll be progressively implementing a range of innovative initiatives that aim to improve outcomes, access and experiences. Read David Koczkar's newsroom article: https://lnkd.in/g9RZHAsX #mentalhealth #CanWeTalk?

Across families and friendship groups, schools and workplaces, millions of people are being impacted by mental health challenges. And as more people look for support, our system is at breaking point - in fact, in many parts it’s broken - despite governments spending more on mental health than ever before.   As a health company, we want to play a meaningful role in improving the mental health of Australia. Today, we have announced we’re investing an extra $50 million over the next 5 years to improve mental healthcare access, innovation and prevention and are working together with organisations including batyr, Black Dog Institute, and Orygen. While there is no single solution, we need to start by ensuring access to the right care at the right time for those that need it. And we need to remove the stigma around mental health and get more comfortable with talking openly with our family, our friends and our colleagues. Find out more on the Medibank newsroom. https://lnkd.in/gdHxthxm #mentalhealth #CanWeTalk?

We have today announced that we are providing financial and hardship support to customers impacted by Tropical Cyclone Alfred. Medibank and ahm customers who have been impacted by the cyclone may be eligible for support, which includes suspending their policy for up to two years or waiving their premiums for three months. Medibank Chief Customer Officer Milosh Milisavljevic said: “We’re here to support our customers in Queensland and New South Wales who have been impacted by Tropical Cyclone Alfred. Picking up the pieces after a natural disaster is not easy, so we want to take one less stress away for our customers. If you’re a Medibank or ahm customer that’s been impacted by Tropical Cyclone Alfred and need support, please give us a call. We have also temporarily closed a number of our retail stores in Queensland to ensure our people are safe.” Read the full Newsroom article here: https://lnkd.in/g-PDPynM

We invested almost $1 million in health research in 2024 to support the health and wellbeing of our customers and everyone in Australia. New models of primary healthcare, on-the-job training for First Nations trainees, updating The Royal Australian College of General Practitioners (RACGP) guideline for managing knee and hip osteoarthritis, and information resources for female runners – these are just some of the projects we supported last year. Read the Newsroom article here: https://lnkd.in/guKv8bHP

Today, we’ve announced we’re giving back a further $160m to Medibank customers as part of our COVID financial support and give back program. As many people continue to feel cost of living pressures, we’ve been delivering more value to our customers – investing in their experiences and supporting more of their health needs. Find out more about our strong result for the first half of 2025: https://lnkd.in/gVFBSpdu

This morning, Adeney Private Hospital officially opened its doors, marking a historic milestone as Australia’s first private hospital to offer eligible customers Medibank’s No Gap program for all services covered by their policy. Located in the Melbourne suburb of Kew, this new hospital aims to provide significant financial relief to eligible customers by ensuring no additional expenses for a broad range of medical services including surgeries, anaesthesia, imaging, pathology, medical infusions and prescribed PBS pharmaceuticals. Adeney Private Hospital is a state-of-the-art 60-bed facility with five operating theatres. The $100 million hospital development was a collaborative project between a group of medical professionals and Medibank’s health service delivery company, Amplar Health. Developed by Centuria Healthcare, the hospital features a medical Infusion Centre, three Robotic-Assisted Surgical Systems, and a Wellness Centre and Gym. Read the full News Room article here: https://lnkd.in/guwSiPwz

For the first time in South Australia, a city hotel will provide a new location for hospital patients who no longer require acute care, to rest and recover in comfort. Learn about how we’re partnering with SA Health to deliver a new innovative model which will initially see up to 24 patients relocated from metropolitan hospitals to a city hotel. More: https://lnkd.in/dJYGmY5x #MakingHealthPersonal

We have today announced that we are providing financial and hardship support to customers in flood affected areas in North Queensland. Medibank and ahm customers who have been impacted by the floods may be eligible for support, which includes suspending their policy for up to two years or waiving their premiums for three months. Medibank Chief Customer Officer Milosh Milisavljevic said: “We’re here to support our customers in North Queensland while they deal with the devastating impacts of the floods. “Dealing with a natural disaster and picking up the pieces afterwards is never easy, so we want to take one less stress away. If you’re a Medibank or ahm customer living in a flood affected area, please give us a call.” Medibank customers can contact 132 331 and ahm customers 134 246 to speak to someone about hardship support available. Medibank customers also have access to our Mental Health Phone Support line 24 hours a day, 7 days a week on 1800 644 325. News Room article: https://lnkd.in/gjfSua_q

A growing number of Aussies are starting their Christmas and New Years Day differently – connecting with their community at special parkrun events and helping to stamp (or walk, run or volunteer!) out loneliness. Medibank research shows that one in 3 Australians feel high levels of loneliness, but many of us find it difficult to recognise loneliness in both ourselves and in others. For many, the holiday season can unmask stronger feelings of loneliness or isolation that the busyness of the year kept at bay. Providing an antidote to loneliness, parkrun welcomes people of all ages and fitness levels to gather and connect with their community each Saturday. And the good news is, running is optional! Find a parkrun taking place on Wednesday 25th December 2024 and Wednesday 1st January 2025 here: https://lnkd.in/e4smGKV

We're introducing a new AI-driven Tissue Analytics solution which will revolutionise wound care management for Amplar Health patients. Over the past year, Amplar Home Health facilitated more than 97,000 visits for wound care, many patients with chronic or complex wounds requiring multidisciplinary approaches. Approximately 450,000 Australians currently live with a chronic wound, so there's a pressing need for effective wound care in our country. More: https://lnkd.in/gJt2x_-C #MakingHealthPersonal