ARC Europe

ARC Europe

Automotive

Your Mobility Partner

About us

ARC Europe is an industry reference in B2B Mobility Services, powered by the best in class Automobile Clubs and Assistance Partners. The Group Shareholders are: ADAC, AA, ANWB, ACI, ÖAMTC, RACE, Touring & TCS. ARC Europe has been formed back in 1991 to address the needs of the B2B market by offering pan-European roadside assistance, travel and personal services. ARC Europe Group today is the largest supplier of roadside assistance services in Europe with an outstanding network in more than 40 countries. Furthermore, the company is entering new fields of activities linked to the concept of full Mobility and Connected Services (Connected car / Connected people), exploring new channels of distribution and enlarging its geographical scope in France, Poland and Russia.

Industry
Automotive
Company size
501-1,000 employees
Headquarters
Brussels
Type
Privately Held
Founded
1991
Specialties
Roadside Assistance B2B, Medical & Travel Assistance, Telematics & Traffic Information, Member Benefits & Discounts, Travel Information, and Mobility & Connected Services

Locations

Employees at ARC Europe

Updates

  • View organization page for ARC Europe , graphic

    8,953 followers

    [SUBSIDIARIES] Dear network, Today, we announce the departure of Marek Zefirian, CEO of ARC Europe Polska, after 21 years of outstanding service. Starting August 1st, Willem Aal, CEO of ARC Europe Group, will take on the role of interim CEO, ensuring the continuation of our strategic direction. We extend our heartfelt thanks to Marek for his unwavering leadership and his pivotal role in establishing ARC Europe Polska's strong market position. We wish him all the best in his future endeavors. Learn more in our blog article ! Link in the first comment. 👇 #Leadership #Transition #CEO #ThankYou

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  • View organization page for ARC Europe , graphic

    8,953 followers

    [YELLOW INITIATIVES] 🌟France: A New Champion in Express Roadside Assistance!🌟 Congratulations to our ARC Europe France team for launching France’s very first roadside assistance EV bike! This summer, during the Olympics in Paris, it will be navigating the streets to provide fast and efficient repair-on-spot services to drivers in need. 🚲💨 More than just an innovation, this bike embodies the spirit of assistance at the heart of our mission. A 100% Yellow Inside initiative! 💛 We are proud to offer increasingly effective and eco-friendly solutions to meet our customers' needs. A big shoutout to our Yellow Committee Partner for their unwavering commitment! 👏 Ready to experience the next generation of roadside assistance? ✨ #RoadsideAssistance #RepairOnSpot #Innovation #Paris2024 #OlympicGames2024

    View organization page for ARC Europe France, graphic

    2,449 followers

    [YELLOW ANGEL] 🌟 L’assistance routière express à vélo, nouvelle discipline olympique ? 🌟 Pas encore ! Mais chez ARC Europe France, on est déjà prêts à vous rejoindre sur le lieu de votre panne en un temps record ! Cet été, nous sommes fiers de vous présenter le tout premier vélo d’assistance de France ! 🚲💨 Avec sa remorque atelier, il sera en mission à Paris pendant les JO pour offrir des réparations rapides et efficaces sur place. Flexible et écologique, ce vélo est le véhicule d’intervention idéal dans les zones urbaines denses. 🔧 Un grand bravo à notre Yellow Committee Partner , qui œuvre sans relâche pour réduire au maximum le temps d’immobilisation des conducteurs en panne grâce à des solutions innovantes ! 👏 Prêts à vivre l’assistance nouvelle génération ?✨ #AssistanceRoutière #VéloDépannage #JO2024 #Innovation #Paris2024

  • View organization page for ARC Europe , graphic

    8,953 followers

    [NEWS] 👟 The “À Vos Baskets” Challenge is over! 👟 After 3 weeks of mobilization, we are thrilled with the results achieved thanks to everyone’s commitment. 🌟 Key Figures: ➡️ 225 participants ➡️ 25,642 km covered, which is equivalent to half the circumference of the Earth! 🌍 Thanks to our efforts, ARC Europe will make a €9,000 donation to the Léon Bérard Center to support cancer research. 🤝 We thank our colleagues for their dedication and the Léon Bérard Center for giving us the opportunity to get involved in the fight against cancer. 🎉 Once again, we proved that together, we can make a difference ! 💪 #AVosBaskets #Fightagainstcancer #charitychallenge #ARCproud

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  • View organization page for ARC Europe , graphic

    8,953 followers

    [NETWORK] At ARC Europe, we firmly believe that training is a key driver of excellence in automotive assistance. That's why we continuously invest in the development of our teams' skills and knowledge. 🚗💡 This week, our Polish subsidiary ARC Europe Polska launched a dedicated electromobility training program, enabling our teams to provide top-notch assistance services. Thanks to this program, our experts are ready to support electric vehicle drivers, regardless of the model, with efficiency and expertise. ⚡🔧 #ContinuousTraining #Excellence #Electromobility #AutomotiveAssistance #Innovation

    View organization page for ARC Europe Polska, graphic

    734 followers

    Eksperci EV na horyzoncie! ⚡Rozpoczynamy serię szkoleń dla pracowników naszej sieci! 😊 ARC Europe Polska dba o najwyższą jakość usług assistance, dlatego na bieżąco rozwijamy sieć w zakresie elektromobilności. Właśnie ruszyliśmy z kolejną serią specjalistycznych szkoleń dla naszych pracowników pomocy drogowej z obsługi samochodów elektrycznych. W programie szkolenia znajduje się m.in.: 🔋 Uruchamianie pojazdu przy rozładowanym akumulatorze 12V, 🔋 Awaryjne odblokowywanie przewodu ładowania, 🔋 Resetowanie oprogramowania w samochodzie, 🔋 Awaryjne odblokowywanie EV z rozładowaną baterią trakcyjną, 🔋 Bezpieczeństwo podczas holowania elektryka po awarii i wypadku. Naszym celem jest przeszkolenie zespołu w całym kraju, uwzględniając wszystkie modele EV dostępne na rynku w Polsce. Robimy to, aby wspierać kierowców na każdym etapie ich elektrycznej podróży! #ARCEurope #ARCEuropePolska #Electromobility #EVAssistance

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  • View organization page for ARC Europe , graphic

    8,953 followers

    [NETWORK] This summer, in addition to the traditional “holiday migrations”, Europe will host two of the world's biggest sporting events: the Olympic & Paralympic Games in France and the Euro football championship in Germany. To ensure optimal support for drivers across Europe, the ARC Europe network is enhancing its #assistance measures. Key initiatives implemented in our member countries include: ✅ Recruitment of additional multilingual seasonal employees in several contact centres. ✅ Increased automation in the assistance process to streamline the customer journey. ✅ Strengthened and extended collaboration with our partner garages and transport companies. These initiatives aim to facilitate the work of our assistance teams, allowing them to focus fully on supporting drivers and ensuring superior service quality. #RoadsideAssistance #ARCNetwork #Driversupport

  • View organization page for ARC Europe , graphic

    8,953 followers

    [Network] Last week, we hosted representatives from our non-shareholders network in our office to update our providers on our 5-year strategic plan. With a full "Yellow Inside" spirit, it was a fantastic opportunity to strengthen our connections and collaborate on our strategic priorities. These meetings highlighted the incredible energy and dedication within our hashtag #network, showcasing that our collective strength is ARC Europe's greatest asset. Our network’s insights and support are pivotal in driving our company forward. This inspiring experience reaffirms our commitment to renewing this event in the years to come. A huge thank you to all our network members for their participation and invaluable contributions. We look forward to building our future together and seeing you all again soon! hashtag #TeamSpirit #YellowInside #BusinessGrowth #TogetherWeGrow

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  • View organization page for ARC Europe , graphic

    8,953 followers

    🚗✨ A special day at ARC Europe France! ✨🚗 Last week, ARC Europe France had the pleasure of welcoming Lotus Cars Europe for an exclusive presentation of their new electric vehicle, the ELETRE. This meeting was a great opportunity to discover the technological advancements and innovations shaping the future of sustainable mobility. 🔋 #Innovation #Sustainability #FutureOfMobility

    View organization page for ARC Europe France, graphic

    2,449 followers

    [NEWS] 🚗✨ Une journée spéciale chez ARC Europe France ! ✨🚗 Aujourd'hui, nous avons eu le plaisir d'accueillir Lotus Cars Europe pour une présentation exclusive de leur nouveau véhicule électrique, l'ELETRE. Cette rencontre est une très belle opportunité de découvrir les avancées technologiques et les innovations qui façonnent l'avenir de la mobilité durable. 🔋 Un grand merci à Sébastien Klein pour cette visite enrichissante et inspirante ! 💫 #LOTUS #ELETRE #Innovation #MobilitéDurable #Technologie #VoitureÉlectrique

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  • View organization page for ARC Europe , graphic

    8,953 followers

    [NEWS] Starting today, ARC Europe and all its teams are mobilizing for the “A Vos Baskets” challenge launched by the Léon Bérard Center, a leader in cancer treatment research. For thre next month, our incredible Belgian, French, and Polish teams will dive into a series of exciting sports challenges, all while spreading awareness on crucial prevention topics 🔬. The more we participate, the more we contribute to advancing cancer research! Let’s make a difference together. 💪 United, we stand stronger in the fight against cancer! #ARCproud #UnitedTogether #FightCancer

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  • View organization page for ARC Europe , graphic

    8,953 followers

    [YELLOW INITIATIVES] At ARC Europe, we are proud to announce the creation of our 𝗬𝗲𝗹𝗹𝗼𝘄 𝗖𝗼𝗺𝗺𝗶𝘁𝘁𝗲𝗲. 🎉 The Yellow Committee aims to develop projects based on a grounded analysis and strengthen synergy between our assistance service and our partners. 🤝 Our goal: * 𝗜𝗻𝗰𝗿𝗲𝗮𝘀𝗲 𝗿𝗲𝗽𝗮𝗶𝗿-𝗼𝗻-𝘀𝗽𝗼𝘁 𝗿𝗮𝘁𝗲𝘀, thus providing faster and more efficient service to our customers. * 𝗥𝗲𝗱𝘂𝗰𝗲 𝘁𝗼𝘄𝗶𝗻𝗴 𝗿𝗮𝘁𝗲𝘀, thereby reducing costs and inconvenience for our customers. This initiative allows us to better understand and respond to the real needs of roadside assistance, ensuring continuous improvement of our services. Together, we take another step towards excellence in roadside assistance. 🚗💨 #Innovation #RoadsideAssistance #CustomerService #YellowCommittee #Repaironspot

  • View organization page for ARC Europe , graphic

    8,953 followers

    [BUSINESS UNIT] 🔌✨ ARC Europe: Pioneering Standards in Electric Vehicle Roadside Assistance ✨🔌 Interventions on #electric vehicles during roadside assistance missions involve risks associated with handling high-voltage components. That's why ARC Europe has developed EV roadside #assistance intervention standards to ensure our patrols receive top-notch training for safe operations. 🔧🔋 🎯 Key features of our standards: ✔ Maximum safety: Strict protocols to protect our teams and drivers. ✔ European recognition: Standards endorsed by our clients and partners. ✔ European coverage: High proficiency in EV interventions across our entire network. These standards enable us to deliver fast, efficient, and safe interventions, supporting our clients in their transition to more sustainable mobility. This ensures EV drivers receive seamless and smooth assistance, reinforcing our commitment to a greener, sustainable future. 🌍💚 #Electromobility #Safety #Innovation #ARC_Europe #EVStandards #Automobile

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