Customer Link

When Belfius Direct Verzekeringen Assurances challenged us to optimize their customer service operations, we delivered solutions tailored to their specific needs. By integrating AI-driven solutions like real-time call transcriptions and predictive feedback loops, we transformed their customer service operations. Our collaborative approach ensured every solution was perfectly aligned with their unique needs—because for us, it’s not just about implementing tools, it’s about creating real, measurable value. 🚀 Smarter workflows. 📈 Enhanced decision-making. 💡 Personalized customer experiences. Curious about what else we did for Belfius Direct? Read the full case to discover how we transformed their customer service experience. #Salesforce #CustomerExperience #DigitalTransformation #CustomerLink #SalesforcePartner #MemberOfSpire

Short Ski 2025: That’s a wrap! 🎬 Together with BeBold , HAVIK - Marketing automation, Krew and ELEVATE België we took on the mountains for our annual teambuilding. From carving up the slopes to après-ski fun, we couldn’t have asked for a better team to share this adventure with! A huge thank you to everyone who joined and made this trip one to remember! ❤️ #BeBold #HAVIK #CustomerLink #ShortSki #ElevateIT #TeamBuilding #SkiTrip

What happens when you combine the real-time communication power of Slack with the CRM expertise of Salesforce? Magic. 💡   In our latest article, we explore how Salesforce & Slack integrations can transform your team's workflows, streamline communication, and boost productivity. Discover how Customer Link’s consultants create tailored solutions that deliver real results. Read it here! 👇 #CustomerLink #SalesforcePartner #MemberOfSpire #Slack  

🚀 Optimizing customer service at scale with Salesforce – that’s what Belfius Direct Verzekeringen aimed for when they partnered with Customer Link. Thanks to the expertise of our Salesforce consultants Stijn Mangelschots, and Jan Youlton, we refined their existing setup, integrated AI-driven insights, and tailored solutions that helped them deliver faster, smarter, and more personalized service to millions of customers. Curious how we did it? Check out the full story and discover how a human-centric approach made all the difference. 👇 #CustomerLink #SalesforcePartner #MemberOfSpire #CustomerSuccess #BelfiusDirect 

Last week, our team joined Hyperion's New Year's Party and what a celebration it was! From delicious Austrian food to fun games and hitting the dance floor, we had an amazing time connecting, laughing, and enjoying the festivities together. A big thank you to Hyperion for hosting such a fantastic evening! Now, we're counting down the days until this weekend’s short ski. ⛷️❄️ Bring on the snow, the slopes, and even more team fun—we're totally ready! #CustomerLink #Hyperion #SalesforcePartner #MemberOfSpire 

New year, same passion for delivering great results! 🚀 Mickel De Baere just started a new consultancy journey at, and we’re proud to see our team making a difference. Looking forward to seeing the positive impact of this collaboration! 💼 Good luck, Mickel—let’s make it a success! 💪 #CustomerLink #MemberOfSpire #SalesforcePartner #SalesforceConsultancy  

✨What better way to start the new year than with a dynamic kick-off of our partnership with Profel Group? Today, our teams came together to lay the groundwork for an exciting Salesforce journey that will drive innovation, streamline processes & create impact for their business. 🧁Off course we had to make sure there were some sweets to celebrate with! Always a pleasure and inspiration to do this together with these wonderful and experienced people as members of Spire.: Caro Coox, Jonas Meys, Catrien Janssen, Katrien Vermeiren, Sofie Vanwelsenaers, Stephane Plancke, Bart Van Hoeck and Katja Guerra! 🙌🏻 🍀 Excited for what’s to come! Eager to work together, deliver innovative solutions, and achieve our goals throughout 2025. Let’s make it a successful year! #CustomerLink #SalesforcePartner #MemberOfSpire #NewClient #SalesforceConsultancy #Profel

Hello 2025! 👋 The start of a new year always brings fresh energy, and 2025 is no exception. Caro Coox, Jonas Meys, Bart Van Hoeck, Catrien Janssen, Katrien Vermeiren, Stephane Plancke, Katja Guerra, and Sofie Vanwelsenaers have started the year strong with the kick-off of a brand-new project for an exciting client, setting the stage for what promises to be a year filled with growth, innovation, and impactful partnerships. 🚀 🤝 While we look forward to new horizons, our commitment to our existing clients remains stronger than ever. We’re proud to continue supporting the incredible teams at Johnson & Johnson, CM - Christelijke Mutualiteit, Carrefour Finance, Belfius Direct Verzekeringen, Iris, BYD, Mercedes-Benz Group AG, Barco, Stad Antwerpen, OMP, and many more. 2025 will also see us sharpening our focus on delivering even better Salesforce consultancy. By helping our clients navigate their challenges and unlock their potential, we aim to make their journeys as seamless and impactful as possible. We’re ready to make 2025 a year of innovation, collaboration, and success. Here's to a fantastic year ahead! 🥂 #CustomerLink #MemberOfSpire #SalesforcePartner #SalesforceConsultancy

At Customer Link, we focus on delivering digital transformations that elevate your business. 🚀 Our unique approach ensures that Salesforce perfectly fits your needs, maximizing your potential. With our expert guidance, you'll experience increased efficiency, streamlined workflows, and enhanced customer interactions. Our tailored solutions empower your team to achieve better results and drive growth. Want to learn more about how we do it? Visit our website! https://bit.ly/4i6wFQA #Salesforce #CustomerLink #DigitalTransformation #CRM #MemberOfSpire #SalesforcePartner

As it’s almost the end of the year, we want to wish you joyful holidays filled with warmth, happiness, and connection! Thank you for an amazing year together—here’s to new opportunities and successes in the year ahead. #HappyHolidays #CustomerLink #SalesforcePartner #MemberOfSpire