ACI World - Airports Council International

✈️ We are airports. Our mission? To contribute to the safety, security and sustainability of the global aviation industry by advancing the collective interests of airports and the communities they serve. 👇 And that’s just the beginning. #ACIWORLD Justin Erbacci Antoine Rostworowski Veronique Demers, MBA Dimitri Coll Nathalie Herbelles Pierre Charbonneau Darryl Dowd Dominic Têtu Deena Zilman

✈️ With a passion for travel and a career deeply rooted in aviation, Jennifer Desharnais, Senior Director, Environmental Protection and Sustainability at ACI World, has a personal stake in the sector’s growth. In this blog, she provides a fresh perspective on why and how airports can initiate, maintain, or enhance their #sustainability commitments.🌱 📖 Read more here: https://bit.ly/3XRHygJ #Airports #ACIWorld #Decarbonization

📢 ACI Asia-Pacific & Middle East Regional Assembly, Conference & Exhibition 2025 is coming to New Delhi, India, from 15-17 April! ✈️ Hosted by Delhi International Airport Ltd. This year, the focus is on the transformation of airports with the theme: "The Hub Race: Transforming Regional Airports into Global Gateways". We look forward to meeting you their! 👇 🔗 https://lnkd.in/esnicZCg Airports Council International - ACI Asia-Pacific & Middle East

📍 Montréal City Hall Our Vice President, Industry Affairs and Sustainability, Nathalie Herbelles, recently represented ACI World at the ICAO 80th anniversary reception, hosted by Ville de Montréal. We appreciate Mayor Valérie Plante for her continued support and Montréal International for their collaboration. As part of Montréal’s vibrant aviation community, we are committed to advancing a sustainable, safe, and connected future. ✈️🌍 #Aviation #GlobalAviation #ACIWorld #Québec #OACI80 #ICAO80 #ICAO International Civil Aviation Organization

📌 Learning, Leading, and Growing Together – Join aviation expert John Flett for ACI's premier trainer program, this place this year in Hawaii or Istanbul. This program brings together aviation professionals committed to strengthening their training expertise and becoming leaders in the field. Program Highlights: • Transform trainers into leaders • Create engaging training sessions • Tailored for aviation professionals 📖 Learn more about the program:https://bit.ly/3Fr47Tn 📸 Featuring last year’s group: 🔹 Alief Hussain – Senior Officer, Airside Safety & Certifications | Abu Dhabi Airports 🔹 Amer ALNUAIMI – Senior Officer, AVSEC Projects & Systems | Abu Dhabi Airports 🔹 Faisal Sirag (B.Eng, BCI) – Senior Officer, Emergency Planning | Abu Dhabi Airports 🔹 Ferdinand Lapuz – Senior Officer, Airside Safety & Certifications | Abu Dhabi Airports 🔹 Engr. Francis Cabel – Manager, Airport Emergency Planning | Abu Dhabi Airports 🔹 Hani Radad – Senior Officer, Safety & Certifications | Abu Dhabi Airports Company 🔹 Jose Leroy Santos – Senior Officer, Airside Operations | Abu Dhabi Airports 🔹 marilyn leona, Workplace Trainer | Etihad Airport Services 🔹 Muhammad Fazal Wajid – Workplace Trainer | EAS Ground 🔹 Nayab Ali – Workplace Trainer | Etihad Airport Services 🔹 Ramil Jr Roque – Airside Safety and Certifications Senior Officer | Abu Dhabi Airports 🔹 Sajid Sali – Senior Officer, Airside Safety & Certifications | Abu Dhabi Airports Company 🔹 Socorro Grace Cadorniga Ellacer – Senior Officer, Quality Assurance | Abu Dhabi Airports

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🎊 Congratulations to all the 2024 ASQ Awards winners in the Africa region! The Airport Service Quality (ASQ) Awards recognize the best airports for customer experience as selected by passengers! 🏅 Best Airports by Size and Region: ✈️ Under 2 Million Passengers: • Bram Fischer International Airport (South Africa) – Airports Company South Africa • George Airport (South Africa) – Airports Company South Africa • Ivato International Airport (Madagascar) – RAVINALA AIRPORTS MADAGASCAR ✈️ 2 to 5 Million Passengers: • Dakar Blaise Diagne International Airport (Senegal) – Dakar Aéroport • Sir Seewoosagur Ramgoolam International Airport (Mauritius) – Airports of Mauritius Co Ltd. ✈️ 5 to 15 Million Passengers: • Casablanca Mohammed V Airport (Morocco) – Office National Des Aéroports • Marrakech Menara Airport (Morocco) – Office National Des Aéroports 🏅 Airport with the Most Dedicated Staff: • Casablanca Mohammed V Airport (Casablanca, Morocco) - Office National Des Aéroports • Dakar Blaise Diagne International Airport (Diass, Senegal) - Dakar Aéroport 🏅 Easiest Airport Journey: • Dakar Blaise Diagne International Airport (Diass, Senegal) - Dakar Aéroport • George Airport (George, South Africa) - Airports Company South Africa 🏅 Most Enjoyable Airport in Africa: • Casablanca Mohammed V Airport (Casablanca, Morocco)- Office National Des Aéroports • Dakar Blaise Diagne International Airport (Diass, Senegal)- Dakar Aéroport 🏅 Cleanest Airport in Africa: • Casablanca Mohammed V Airport (Casablanca, Morocco) - Office National Des Aéroports • Dakar Blaise Diagne International Airport (Diass, Senegal) - Dakar Aéroport The ASQ Awards Gala Dinner Ceremony will take place at the Airport Experience Summit 2025, along with the partners Amadeus for airports. See the full list: https://lnkd.in/dh_jEP6a Airports Council International - ACI Africa

✈️ Opening Aviation Day 2025 at the World Economic Forum Headquarters in Geneva! Yesterday, ACI World Director General Justin Erbacci joined Laia Barbarà, Head of Climate Strategy at the World Economic Forum, to deliver the opening remarks, setting the stage for a day of critical discussions on aviation decarbonization, financing, and innovation. As the industry accelerates toward a net-zero future, collaborative action and strategic investment remain key to building a more sustainable and resilient aviation sector. Learn more about the WEF-ACI World Airports of Tomorrow initiative: https://lnkd.in/eCUPvtDg #NetZero #ACIWorld

ACI World contributes to the latest World Economic Forum's latest publication, the Global Aviation Sustainability Outlook 2025, launched today at Aviation Day.    "As enablers of a sustainable aviation ecosystem, airports are focused on reducing energy demand, improving efficiency, and supporting sustainable aviation fuel (SAF) deployment. However, challenges remain. Governments, energy producers, and the finance sector must accelerate SAF adoption through targeted policies and investments. Transparent traceability systems are crucial, and governments must support aviation’s clean energy needs through national policies, that ensure access to green energy, sustainable infrastructure development, and financial mechanisms and assistance to enable these measures. We are committed to collaborating with industry partners in 2025 and beyond to build a sustainable future for aviation." said Justin Erbacci, Director General of ACI World.   👇 Access the document for key risks and opportunities shaping aviation’s decarbonization progress this year.

🚀 Last chance: Mastering Airport CX – Training & Strategies for Success 📅 March 12, 2025 | 🕗 08:00 – 09:00 AM ET 🔗 Join the conversation: https://bit.ly/438GEQn ✨ Why Attend? ✅ Gain exclusive insights from leading CX strategists ✅ Learn best practices to enhance passenger experience and boost operational efficiency ✅ Discover the latest trends and technologies redefining airport CX 🎤 Moderator: • Caelie Tweedie Smith, Manager, Training Programs Portfolio, ACI World 🎙️ Speakers: • Valérie Vanderhacgen, CCXP, Senior Director, Airport Experience and Strategy, ACI World • Andre Bergeron, ACI Senior Faculty Member • Andre Schunck, ACI Senior Faculty Member, Munich Airport International • Hyejin Ji, Manager, Global Training Team, Incheon Airport Aviation Academy #AirportCX #CustomerExperience