Enghouse Transportation

We were honoured to welcome Maninder Sidhu, Parliamentary Secretary to the Minister of Export Promotion, International Trade, and Economic Development, to Enghouse Systems today. The visit offered an excellent opportunity to reflect on the profound impact of recent global trade missions and the pivotal role they play in driving our international growth. These missions have been instrumental in opening new doors for Canadian companies like Enghouse, enabling us to successfully expand into global markets and strengthen our competitive edge.   A special thanks to Vanessa Pukal and the Trade Commissioner Service | Service des délégués commerciaux for their ongoing support in promoting global growth and collaboration for Canadian businesses. We’d also like to acknowledge the leadership of Mary Ng, whose work drives these vital trade missions, and Sara Wilshaw for her ongoing role in helping companies like Enghouse succeed in international markets, and the Enghouse Systems Team Tim Peters, HBA, MBA, CM, iGP, Chandan Mehta, Madhav Malhotra, Joyce Gomes and Shruti Khullar for their exceptional efforts in making this event a success.

Discover how adopting a door-to-door approach can significantly boost your transit ridership. Our blog explores the importance of seamless, end-to-end travel experiences in attracting and retaining passengers. Learn about the strategies and technologies that can make public transportation more convenient and appealing. Read more here: https://engh.to/4fOZ90a #PublicTransport #TransitGrowth #DoorToDoorTransit #TransportationInnovation #MobilitySolutions #PublicTransit #TransitStrategy

Missed our live webinar on Customer Service in the Transportation Industry? You can now watch it on demand and gain insights on the unique challenges of the Transportation Industry: 🔹 The diversity of stakeholders 🔹 A wide range of customer expectations 🔹 Real-time challenges 🔹 Emergencies that require crisis-level responses and many others Watch now: https://engh.to/3WSD4p5 #OperationalEfficiency #CustomerService #TransportationIndustry #MultilingualSupport #RealTimeCommunication #EmergencyManagement #Logistics #TransportTech #CX #CustomerExperience #Enghouse #TransportSolutions

Explore our new guide, "Reliable CCaaS Architecture for Transportation Industries" and learn more about: 🔹 Omni-Channel Communication 🔹 Intelligent Routing 🔹 Self-Service Options 🔹 Real-Time Analytics 🔹 Compliance and Security These solutions are designed to help various transportation industries, such as airlines, logistics, railways, and cruise/ferry operators improve customer satisfaction and streamline operations. Read the Brochure: https://engh.to/3Yp1jgV #Transportation #CustomerService #EnghouseTransportation #ContactCenters #CaaS

New Era of Passenger-Centric Transit Technology is transforming how transit agencies serve their passengers. Our latest blog explores how modern solutions can improve the passenger experience, making travel more efficient and enjoyable. 🔹 Enhancing communication with real-time updates 🔹 Streamlining operations for better service 🔹 Increasing accessibility and convenience Read the blog: https://engh.to/3WWh9yj #PassengerExperience #TransitTechnology #EnghouseTransportation #PublicTransit

Contact Center Solutions for the Transportation Industry Are you looking for faster response times, improved customer service, and increased cost-effectiveness? Our eBook explains how Enghouse Transportation’s Contact Center Solutions can help transportation providers achieve these goals. Download the eBook: https://engh.to/3KIckC5 Book a free consultation: https://engh.to/4fsirrY #CustomerService #ContactCenter #EnghouseTransportation #Transportation

Explore Enghouse Transportation's Solution Guide - "Innovation & Resilience for an Interconnected Future": 🔹 Transit Operations Management: Efficient scheduling and dispatching tools. 🔹 Transit Fare Collection: Automated fare solutions. 🔹 Passenger Experience: Multi-channel communication products. 🔹 Public Safety: Secure communication systems. 🔹 Logistics: Streamlined operational logistics. For more information, read the full guide: https://engh.to/3Aaw0MA #PublicTransit #Logistics #EnghouseTransportation #TransitSolutions

Missed the live session? Here are some highlights from our recent webinar on Customer Experience in the Transportation Industry: 🔹 How to free up human agents for more complex tasks. 🔹 Leveraging AI to provide consistent, unbiased assessments of all customer interactions. 🔹 Turning every customer interaction into actionable data to boost service quality and efficiency. Curious to learn more? Access the webinar on-demand now: https://engh.to/3WSD4p5 #CustomerExperience #TransportationIndustry #AISolutions #VirtualAgents #ContactCenter #Enghouse #Webinar

Public Transit: Better Journeys for Every Rider Enghouse Transportation is addressing the key challenges in public transit to make the experience better for everyone. Our latest blog post delves into: 🔹 Upgrading transit systems to meet today’s demands 🔹 Implementing technology that makes every ride smoother 🔹 Overcoming obstacles faced by the transit industry Read the full blog: https://engh.to/3Wy7pJ6 #PublicTransit #RiderExperience #EnghouseTransportation #TransitSolutions

We've created an informative guide on Contact Center solutions tailored for the transportation industry that covers practical tools and strategies for airlines, logistics, railways, and cruise operators. This guide addresses: 🔹 Omni-Channel Communication, Intelligent Routing, Real-Time Analytics, Compliance & Security If you’re looking to improve your customer service operations, this guide provides valuable insights. Download the guide: https://engh.to/3Yp1jgV Book a meeting with us: https://engh.to/4fsirrY #CustomerService #Transportation #CCaaS #EnghouseTransportation #CustomerExperience