Riva International, Inc.

Faced with #Lightning Sync's upcoming retirement and the limitations of other Salesforce-native alternatives, this top USA-based bank was looking for alternatives. #Riva met all of their requirements. Unlike the alternatives reviewed, Riva was the only solution that employed pass-through technology that transferred data from #Outlook to #Salesforce without retaining that data during the process. During the rollout period, the group of nearly 1,600 advisors and sales team members saw: ✔ More than 5 million events created and/or updated ✔ More than 470,000 contacts created ✔ Time savings of more than 3,000 hours per week ✔ Time savings of more than 60,000 hours ✔ Improved data quality — and data trust ✔ Steady growth of #CRM adoption by advisors and sales team members Learn more on our website: https://lnkd.in/dv4TdTjV

A couple of photos from the most recent summer barbeque with Riva.

⌛ Unless you’ve been off-grid and offline for the past several years, you’ve witnessed the rapid rise of artificial intelligence (AI) as its powerful capabilities have moved from the realm of theory to everyday reality, in the form of #AI #copilots. 🤖 Embedded #CRM AI copilots can significantly boost their utility to users — providing the means to accomplish complex, multi-variable tasks that draw on multiple databases, systems, and applications to automate a range of actions. ➡ Learn more in our fresh article: https://lnkd.in/gMBGTgHY

📢 Riva Release 2024.3 is out! Here's what's new 👀 1️⃣ Riva Sales Engagement ✅ Nurture Lifelong Relationships. Improve Productivity. Directly from Your Inbox. 📨 Discover new functionality within Riva: automated multichannel cadences, AI-optimized email templates, enterprise-grade scheduling platform… Riva Sales Engagement has it all: https://lnkd.in/gW2BB-QQ 2️⃣ Riva Insight Release date: August 29, 2024 ✅ A Fresh Insight Experience, Designed with You in Mind. The Riva Insight user interface is getting a facelift, designed to enhance your users’ overall experience and productivity. This includes changes in: 🔹 Tabs View 🔹 Track Tags 🔹 Search Other updates include: ✔ Simplified access process to Riva Insight; ✔ Leads are now supported in Riva Insight, along with contacts. 3️⃣ Riva Cloud Release date: August 20, 2024 ✅ Seamless Connection to Salesforce for Riva Insight Cloud 🔧 Riva Insight can now leverage Riva Cloud MS365 authentication to seamlessly read Salesforce custom domains, eliminating manual sign-in and simplifying the connection process of Riva Insight users for an enhanced user experience and boosted productivity. Other updates include: ✔ Second connection warning ✔ Updated Sync Logs Date Picker ✔ Clearer Splunk log viewer result text ✔ Improved Redirection Handling 4️⃣ Riva Sync Release date: August 21, 2024 ✅ Worry-free Attachments Storage in SharePoint 🔁 Riva now offers a SharePoint Connector, which makes SharePoint the automated attachment repository when syncing emails, opportunities, and cases to Salesforce. ✅ 100% Calendar Accuracy for Advising Shift ⚙ Building on work done in previous releases, this Riva Sync release also supports the “Shift” object in Education Cloud (formerly SSH) for GSuite and EWS for recurring items now, allowing advisors to seamlessly connect their advising shift appointments with their mailboxes. ➡ Learn more about the release: https://lnkd.in/gKK58bEq

🤔 Evaluating new shiny tools vs spending the time to evaluate your existing tech stack - here's what Victoria (Niche) Savio, Senior Vice President and Head of Business & Data Enablement at Voya Investment Management has to say. 👉 Listen to the full podcast: https://lnkd.in/gskMwPQm #RevTechPodcast #FINS #dataenablement #AI #RivaEngine #technology

📢 Team Riva is looking for a Senior Accountant. 💸 In this role, you will oversee financial reporting and conduct in-depth financial analysis, ensuring accuracy and compliance with regulatory requirements. 📊 Your responsibilities will include maintaining robust internal controls, preparing and filing tax returns, and managing the budgeting and forecasting processes. 📋 You will also assist with external audits, support process improvements, and provide key financial insights to senior management. 👉 Learn more about the role and apply: https://lnkd.in/gnu5zJw2

➡️ Thanks to Riva and specifically Riva Bookings and Sync functionality, this Japanese bank has improved customer satisfaction and retention and increased sales by attracting new clients. 📆 Riva’s automated intelligent calendar integration and data harmonization have led to best practices coaching and delivered improved satisfaction and performance by bankers. Riva’s enhanced Salesforce reporting, analytics, and metrics have led to better executive decision-making. 📈 Now this megabank benefits from: ✔️ bi-directional calendar integration between Salesforce and Outlook (Exchange); ✔️ custom meeting types; ✔️ custom attendee level for meetings; ✔️ custom meeting purpose type; ✔️ not synchronizing meetings that are closed; ✔️ skipping matching of internal contacts; ✔️ capturing all meeting attendees, even if they are not in Salesforce; ✔️ advanced meeting reporting metrics and analytics. Learn more: https://ow.ly/uMST50SY0OV

Fresh Riva Recap is here! In this issue 👇 👉 As we gear up for Dreamforce '24, we highlight key takeaways from last year’s panel session with Salesforce, US Bank, and Revenue Operations and Riva’s position on successful Enterprise RevOps. 🎙 For this month’s RevTech Revolution podcast, Victoria Savio shares valuable insights on bridging the gaps between sales, operations, and technology. 🎓 Riva for Salesforce Education Cloud was a sponsor at the inaugural Salesforce Administrator event at the University of Nebraska Omaha where post-secondary institutions shared best practices. 📈 We finish our Recap with information about how Riva Insight new features eliminate pointless swivel-chairing and give you back time in your day – and actually work the way you expect them to! #RivaRecap #Dreamforce #DF24 #EducationSummit #Insight #RevTech #RevOps #Fins

Victoria (Niche) Savio, Senior Vice President and Head of Business & Data Enablement at Voya Investment Management speaks about the importance of making long-term decisions when choosing a tool for an organization. Listen to the full podcast: https://lnkd.in/gskMwPQm #RevTechPodcast #FINS #dataenablement #AI #RivaEngine #technology

Team Riva had the privilege of supporting Kids Kottage Foundation, Edmonton’s crisis prevention shelter, by helping to create a brighter and more welcoming environment for children and families. We cleaned and refilled the sandbox, cleaned and organized toys, planted fresh flowers, and gave the outside of the house a thorough cleaning. It was a rewarding experience contributing to a space that provides such crucial support to those in need. We're proud to stand behind an organization dedicated to keeping children safe and families strong. Stéphane Zanoni Jameson Van Dijk Jinan Murra, Raya Ammar Dillon Frolek Shawn MacRae #Riva #TeamRiva #CommunitySupport #TeamWork #KidsKottage #GivingBack