Showroom Consultant

Who We Are

With nine wholesale branches and three luxury showrooms located throughout southwestern Ontario, Marks Supply is a leading supplier for top-quality Plumbing , P.V.F. , Hydronics and HVAC products. Our success is directly linked to our conviction to provide exceptional customer service; to nurture a highly educated, knowledgeable team of employees; and to embrace new, innovative technology. Recently acquired by Munch’s Supply, a leading U.S.-based HVAC and Plumbing Distributor, we are uniquely positioned to grow exponentially.

What makes us different from other wholesale distributors is our people, and the deep commitment they have to sharing the very best product knowledge to guide customer decisions and demonstrate our value. Through ongoing training, a generous education policy, and our Product Pros Program, we set our teams up for success knowing they are the foundation our success relies on. Joining us now is a chance to be a critical part in the next phase of our growth and the confidence to know we will take you on that journey with us.

Who We Need

Marks Supply is a family company providing wholesale plumbing, HVAC and hydronics products to the Ontario market since 1962. Its division, the Watermarks Luxury Boutique Showroom, was created to cater to the clients in the market for high-end kitchen and bathroom fixtures, and has quickly grown to provide builders and homeowners with the absolute best in elite decorative elegance. This division is looking for a driven sales consultant with a passion for interior design to join the team at the showroom in Burlington. As our Showroom Sales Consultant, you will be our point of contact with potential and existing clients, working at our luxury showroom to drive sales and grow our existing base of customers looking for premium products for their baths and kitchens. Your customer relations expertise will go a long way in building client trust as you attend to them by sending quotes, processing orders, and delivering satisfactory customer service.

What’s In It For You

A collaborative team with a customer focus. As a showroom sales consultant, you will be responsible for the customer experience from start to finish. Using your superior communication skills and interior design expertise, you will paint a picture of luxury for them, advising them on the best recommended products for their bath and kitchen spaces. The operations manager, showroom supervisor, and your fellow sales consultants make for a supportive environment where you can all work to reach and surpass individual sales targets.

Career development. As our Showroom Sales Consultant, there is room for you to advance your career through our various available avenues. You will receive training in the luxury fixture industry, growing your sales expertise in the field of interior design, and increasing your eligibility for promotion to senior sales roles in the future. Additionally, there are always openings in various branches across Ontario if you ever wish to transfer, as well as other opportunities within Marks Supply, the corporate brand of which our Watermarks Luxury Boutique is a part. Our work culture emphasizes the importance of education in furthering your career, and we are committed to supporting our employees’ development through paid training to help them reach company goals for growth.

An easy-going work environment. You will enjoy the fulfillment that comes with helping customers find the right luxury fixtures for their interior design dreams, by using your deep knowledge of our elite product selection to make the right recommendations in a pressure-free space. Working with the team, your days will be independent without excessive supervision. Your love of interior design, do-it-yourself projects, and the latest trends in home decoration will be a key part of helping you assess and deliver on your customer’s needs.

Unlimited income potential . Your income includes a competitive base salary plus commissions with no caps. The more sales you close the more you can earn.

What You Will Do

• Make sales. You will grow our customer base by driving sales. You will handle the entire sales process from initial communication to follow-up and closing.
• Develop strong customer relationships. You will develop a relationship of trust with customers, maintaining it by delivering the best customer service experience from start to finish.
• Administrative duties. You will prepare and deliver quotes for customers, answer calls, send and reply to emails, take payment information, and prepare any other necessary documentation. You will also schedule deliveries for items and receive payments.
• Data Management. You will enter order information into our database and update it as necessary.
• Customer consultations. You will meet with showroom customers either by appointment or as walk-ins, for consultations and recommendations based on their needs. You will offer a luxury customer experience, making suggestions for products from your trained understanding of our range of premium fixtures. You will maintain these customer relationships, with follow-ups as needed.
  
  

What You Bring

• The interpersonal skills. You are comfortable in a social environment and interact well with people. You can communicate eloquently with customers and get along collaboratively with the members of your team.
• Time management skills. Your time and calendar management skills make you adept at planning and executing multiple tasks simultaneously and on time. You will frequently handle customer service issues, calls, invoicing details, and more, often concurrently.
• The interior design expertise . You have worked in the luxury industry in the past, and understand how to position and promote premium goods or services to customers. You are able to provide high quality customer service for them from start to finish as well.
• Proficiency in Microsoft Office. You will work frequently in Microsoft, operating between Word, Excel, PowerPoint, and Outlook to prepare documents, update information and create presentations.
• The enthusiasm for driving sales. You are passionate about chasing sales and highly motivated to reach and exceed existing targets.
  
  

What We Have To Offer

We foster a supportive work environment where we are committed to the growth and development of our employees. You will have the opportunity to collaborate with a skilled team, some of whom have been integral members of our organization for many years. We empower our employees to make decisions, to learn from their mistakes, and to reach further in their career with us. Additionally, we provide:

• A comprehensive health benefits package, paid for by the company.
• Life insurance, short-term and long-term disability.
• Paid vacation and holidays
• Employee Assistance Program
• Education reimbursement
• Employee discounts
• And much more!
  
  

If you have 70% of the qualifications we are looking for and want to be part of success, we encourage you to express your interest. We can't promise it will be a fit, but we do promise to consider your experience. Apply now.

Marks Supply encourages applications from all qualified individuals and will accommodate applicants’ disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. Any assessment and selection materials or processes used during the recruitment process will be available in an accessible format to applicants with disabilities, upon request.

If you require a disability-related accommodation to participate in the recruitment process , please contact us directly. Marks Supply will consult with all applicants with disabilities who request accommodation during the recruitment process to ensure that the accommodation provided considers the applicant’s individual accessibility needs.