Chain IQ Group AG

✨ Unlocking growth potential through partnerships 🤝 In the dynamic landscape of business transformation, partnerships play a pivotal role. Chain IQ joined forces with Kyndryl and Five9 to embark on a shared mission: to transform the company’s contact center operations. The partnership facilitated the transformation of Chain IQ’s contact centers with exceptional speed. The results speak for themselves: 💡 Customized workflows: The creation of customized workflows for customers has been accelerated. 💪 Empowered agents: Contact center agents gained the ability to modify customer reports without relying on IT developers. ⏩ Faster onboarding: With a 50% reduction in onboarding time, Chain IQ can acquire new customers more efficiently. 🔄 Agility and scalability: Kyndryl’s elastic contract enables frictionless dynamic resizing of the contact center based on demand, maximizing agility and scalability. Herbert Brecheis, CIO of Chain IQ Group: “In this journey, we harnessed innovation to drive growth and excellence. Our contact center being client facing has been a critical part of the successful transformation.” Jan Pospisil, Account Partner, Kyndryl: “We strive to accelerate technology’s impact across the business for our customers and this rapid implementation of the contact center solution that we achieved, together, with Chain IQ and our partner, Five9, serves as a prime example.”

A Successful First Chain IQ CPO Forum on Resilience in Procurement We are proud to have hosted last week's inaugural Chain IQ CPO Forum event in Zurich. Procurement industry leaders gathered to discuss resilience in procurement amidst economic and organizational shifts.   Among our speakers, we welcomed Stefano Aversa, who shared invaluable insights on procurement resilience and disruption. Additionally, Evelyne Binsack shared the profound leadership lessons from her pioneering mountaineer experiences, and Tanya König skillfully moderated our event.   Our CPO Forum was a platform for active participation and knowledge sharing. Delegates from leading financial, automotive, industrial, and professional services firms engaged in best practice discussions. These discussions explored the transformative power of procurement across three pivotal dimensions: generating value, enabling resilience, and sustaining agility. Key points included the crucial role of strategic sourcing and spend control in driving revenue and growth, as well as the importance of optimized supply chains and enhanced market intelligence in building resilience. The Forum emphasized sustaining organizational agility through stakeholder alignment, talent development, and adopting digital strategies to improve source-to-pay efficiency. A special thanks to all of our speakers and delegates for their contribution!! Our team is delighted with the positive feedback from participants, who are keen on continuing these engaging forums in the future to further elevate procurement practices. Why not join the conversation. What are your views on procurement resilience and transforming procurement for the future? Please share your insights below, and let's shape the future of procurement together. #ChainIQCPOForum #ChainIQEMEA #ChainIQ #WeAreChainIQ #Sourcing #Procurement

Chain IQ is looking forward to hosting our inaugural CPO Forum! This week, Chain IQ is hosting an exclusive, invitation-only gathering of procurement leaders who are at the forefront of transforming their industries. What our participants can expect: ◻ Insights into strategy, trends and challenges in procurement. ◻ High-level networking with leading procurement professionals. ◻ Collaboration and innovation to foster new ideas and partnerships. We are really looking forward to an inspiring session and the opportunity to advance our collective procurement goals! #ChainIQCPOForum #ChainIQEMEA #ChainIQ #WeAreChainIQ #Sourcing #Procurement #teamwork

🎉 Celebrating 10 years of client value generation! 🎉 This month marks the 10-year anniversary of Chain IQ – a significant milestone in our company’s history that fills us with immense gratitude and pride. Ten years ago, our company embarked on a remarkable journey, growing into a thriving multi-client enterprise spanning global locations. Throughout our journey, our greatest asset has always been our trusted relationships: Each one of our clients, business partners, and employees has contributed to our success story, leaving a lasting mark. Our anniversary is not only an important milestone, it is also a commitment to the path ahead. With this in mind, we aim to accelerate our growth path, resulting in even higher client value generation. Thank you for being part of this extraordinary journey.

We are pleased to announce the official election of Nadine GRAF, a renowned expert in marketing and branding, and Dr. Feiyu Xu, a leading figure in the field of Artificial Intelligence, to our Board of Directors. Our Founder and Executive Chairman Claudio Cisullo comments: “I am delighted to officially welcome Nadine Graf and Dr. Feiyu Xu, two distinguished professionals, to the Board of Directors of Chain IQ Group AG. Both Nadine and Feiyu exemplify outstanding qualities, including comprehensive strategic and entrepreneurial expertise as well as an impressive track record in their respective fields. Their wealth of experience and distinctive abilities will play a pivotal role in preparing Chain IQ for the future and fostering the company’s ongoing success.” Read the media release here: https://bit.ly/3JCuCEb

🚀 Congratulations to our newly promoted colleagues! 🎉👏 They have consistently demonstrated the highest levels of service orientation and have been instrumental in delivering above market value to our clients.💪 Our colleagues have been role models in living our values of respect, care and teaming, embodying the true spirit of Chain IQ. 🌟 At Chain IQ, fostering a culture of growth is key. Our recent promotions underscore our commitment to talent management and investing in our people. 🌱👥 These promotions extend beyond borders, reflecting the impact our teams have on a global scale. 🌍 Let’s celebrate our newly promoted colleagues and continue to strive for excellence together! 🙌🎊 #promotion #employeeexperience #appreciation #procurement #procurementexcellence #procurementjobs #sourcing #sourcingspecialist

We have reached an important milestone in our vision to become the leading technology-based indirect procurement provider. In collaboration with Kyndryl, the world’s largest provider of IT infrastructure services, we have modernized our IT infrastructure: We can now draw on a modern, purely cloud-based technology landscape. This has created an essential basis for enabling clients to even better transform procurement challenges into competitive advantages and added value. This milestone is a significant step towards our vision: building a market-leading procurement platform that seamlessly connects clients and suppliers. How? By leveraging vertical AI, domain-specific data sets, and a procurement-based LLM. Our system will process multi-modal information, generating optimized decisions across cost, quality, resilience, and ESG targets. Kudos to the team for their hard work and dedication. Let’s keep pushing boundaries and transforming the procurement landscape. ➡️ Discussion between Xerxes Cooper, President of Strategic Markets at Kyndryl, and Herbert Brecheis, CIO at Chain IQ Group AG: https://bit.ly/3Pgbq24 Felix Burri, Beat Burtscher, Jan Pospisil, Maria Kirschner

We are delighted to announce that our Group Chief Value Officer Peppi Schnieper (Dr.oec. HSG) has been appointed as CEO of CC Trust Group AG.   Dr. Schnieper will take on his additional role as of April 1, 2024. Our Founder & Executive Chairman Claudio Cisullo comments:   “I am convinced that Peppi is an excellent fit for the position as CEO of my Family Office. With his forward-looking approach and solid background in wealth management, he is excellently positioned to lead the company to new heights.” Read the media release here: https://bit.ly/43jAv24

🤝 Happy International Women’s Day! 🌟 On this empowering day, we come together as a global community to recognize the achievements, resilience, and contributions of women across the world. 🌎🎉 Join us as we showcase celebrations from our various locations, with offices alive with activities dedicated to highlighting and amplifying the voices of women. 🗣️👏 Yet it is not just today that we are creating awareness. At Chain IQ, advocating for equality extends beyond this special day, it’s a continuous effort to champion diversity and inclusion of all genders. 💜🌟 ➡ How are you celebrating? How will you continue to inspire inclusion, today and every day? 🎉 #IWD2024 #EachforEqual #InclusionMatters #InspireInclusion #procurement #procurementexcellence

🎉 We are Great Place To Work certified! 🎉   Chain IQ Group AG is happy to announce it has recently been recognized as a Great Place To Work in the following locations: Switzerland, the United States, the United Kingdom, Singapore, Romania, Poland, and China.   Group CEO Marcel Stalder says:   “The certification as a Great Place To Work in the majority of our locations is an important milestone in our strategy to offer a healthy, rewarding, and inclusive environment for all our employees across the globe.   “At the same time, celebrating this certification is not a moment to be complacent. On the contrary, it motivates us even more to do everything we can to continue to listen to our employees carefully and to further improve the quality of our work environment across all our locations.”   Head HR & Talent Management Bettina Jaquet adds:   “We are intrinsically motivated to continuously gather employee feedback regarding the quality of their interactions in the workplace, be it with their leaders, colleagues, or clients.   “The Great Place To Work certification is a testament to our belief that people who operate in a high-trust environment are more productive, achieve better results, and ultimately generate more value for customers, the company, and other stakeholders.”   ➡ Join us! Are you looking to grow your career at a company that puts its people first? Visit our careers page at:  https://bit.ly/3upojj0 #greatplacetowork #workplaceculture #gptwcertified #workculture #workenvironment #procurement #procurementexcellence #procurementjobs #sourcing #sourcingspecialist