RingCentral

Manual call reviews are out and AI-powered coaching insights are in at the InsuranceHub Leavitt Agency! 💡 Previously, InsuranceHub supervisors could only perform 3 manual call reviews per agent each month, making it difficult to deliver top-tier coaching and guidance. They turned to RingSense for Sales to speed up reviews and enhance agent development. The result? More effective coaching, greater agent engagement, and a significant boost in performance. See how RingSense transformed InsuranceHub’s coaching strategy: https://lnkd.in/gZpc8-m3.

AI is the secret weapon your contact center needs to boost performance and satisfaction. ⚡ But don’t just take our word for it! Jim Dvorkin, RingCentral’s SVP of Customer Experience Products, explores how an AI-powered contact center like RingCX streamlines customer service by: 1. Empowering customers with self-service 2. Making it easier for agents to get the answers they need 3. Providing real-time insights to supervisors Deliver consistent, high-quality contact center experiences with ease with RingCX: https://lnkd.in/gU28zE6a.

Events hold immense potential as strategic assets, driving meaningful business outcomes and fostering deep connections with audiences. Despite this, event marketers often don't receive the recognition they deserve. 😩 Let's change that. Discover actionable takeaways on how event marketers can evolve into business strategists. https://lnkd.in/e6ZT5bPv

Ready to elevate your business with the latest in AI communication? Join us next week to discover the tools and tactics top performers use to enhance interactions and drive better results. Hear from experts like TED speaker Elizabeth Stokoe and Amazon Web Services (AWS) VP of Enterprise GenAI Scott Rosecrans as they reveal how small changes can lead to big wins. Plus, get a look at our AI capabilities that redefine productivity and collaboration. 🔍 Don’t miss this chance to gain game-changing insights and stay ahead of the curve! Secure your spot and register today: https://lnkd.in/gD-27g9B.

Happy Customer Service Week! 🎉 We're celebrating our exceptional Customer Support professionals who consistently go above and beyond to assist and support our customers every day. At RingCentral, we're proud to have an outstanding team of experts. Meet some of them and discover how their dedication makes a lasting impact on our business and the people we serve. ⬇️

The RingCentral Community is your dynamic hub for interaction, support, and knowledge-sharing! 💡 Connect with fellow users and RingCentral experts, explore comprehensive guides and tutorials, stay updated on the latest features, and share your ideas directly with the RingCentral team. Join us in fostering a community dedicated to excellence in communication and collaboration! https://lnkd.in/gUsEKX-m

🇮🇳 We proudly announce that RingCentral has received a PAN-India license from the Department of Telecommunications (DoT), making us the first cloud provider to offer fully compliant UCaaS and CCaaS solutions across all 22 telecom circles in India. “Securing the PAN-India license marks the beginning of an exciting new chapter for RingCentral in India as we continue to push the boundaries of global collaboration and customer experience. Our comprehensive cloud solutions, Global RingEX Select and RingCX, enable seamless communication for organizations with offices in India, as well as those looking to enhance their customer engagement capabilities,” said Sathesh Murthy, SVP of Engineering and GM India at RingCentral. RingCentral enables multinational organizations to connect their global offices with India branch offices for seamless communication and collaboration with Global RingEX Select and RingCX. Learn how our unmatched reliability, secure platform, and trusted solutions are a game-changer for multinational organizations: https://lnkd.in/gXW63M2K

What could you achieve with almost half of your time back? AI is transforming both customer and employee experiences, creating significant time savings and boosting productivity for businesses of all sizes, as highlighted by Shepard (Shep) Hyken. In his latest Forbes article, Shep breaks down how AI is revolutionizing CX workflows and enhancing employee engagement, featuring insights from his recent discussion with RingCentral’s Jim Payne on the Amazing Business Radio podcast. He dives into their conversation about the rising accessibility of AI and how businesses are using it to optimize CX workflows, improve customer satisfaction, and more. Find the key takeaways in the full article: https://lnkd.in/ga7RsTyd

🏆 Exciting news! RingCentral has been named a Leader in the G2 Fall Report, securing top spots in 7 different categories! We're honored to receive: ✨ 461 placements across various categories 🏅 44 badges, including Best Usability, Best Results, and Most Implementable 🥇 #1 position in 7 reports This recognition is all thanks to our amazing customers. Your feedback drives our commitment to innovate and provide AI-powered communications solutions for businesses of all sizes. Want to see what our customers are saying? Learn more about our G2 Fall Report success: https://lnkd.in/gJyW53JR.

Why settle for average customer service when you can turn it into a competitive edge for your business? Leveraging an AI-powered omnichannel contact center solution takes your customer experience from good to great. With real-time call summaries, sentiment analysis, coaching insights, and more, an intelligent CX platform like RingCX empowers your customer team to deliver fast and effortless support—enhancing both the agent and customer experiences. Celebrate Customer Service Week by empowering your team with the solutions they need to provide improved customer satisfaction: https://lnkd.in/giH_dfgz