e-Governance Academy

💪 Enhancing Public Service Provision in Ukrainian Local Governments 🇺🇦🇪🇪 A delegation of municipal officials from administrative service centres of the Zhytomyr oblast visited Estonia this week to learn how Estonian municipalities leverage digital tools in governance. Hosted by the e-Governance Academy (eGA), the visit included meetings in #Rapla and #Tartu municipality and Tartu and #Tallinn city and sessions at various government ministries and organisations. ✅ These exchanges provided a comprehensive look at how national and local governments collaborate to offer citizens efficient and effective public services. ✅ The discussions focused on essential topics for digital transformation, including legal frameworks, municipal policies, inter-municipal collaboration, digital tools, cybersecurity, GIS solutions, and data management practices. ✅ "During our visits to the Estonian municipalities of Rapla, Tallinn, and Tartu, we gained invaluable insights into how Estonia—one of the world's leading digital nations—uses digital technologies to deliver public services at the municipal level. We were impressed by Estonia's approach to using digital solutions that are accessible to all municipalities. We aspire to adopt this approach in Ukraine, with the support of international donors and in close collaboration with eGA. All our team thanks ESTDEV for supporting this inspirational study visit," said Konstantyn Lopushansky, CDTO of Zhytomyr Oblast. ✅ This visit was part of the ESDEV-funded project "Increasing Digital Capacity of Zhytomyr Administrative Service Centres in Public Services Delivery." Through this project, we are organising 👩💻🧑💻 digital skills trainings for administrative center staff and introducing a 🖥 video consultation service for selected ASCs. ✅ This innovation will offer Ukrainian citizens in and outside Ukraine an additional opportunity to obtain information about the public services ASCs offer. While our current efforts focus on the Zhytomyr oblast, the project aims to provide a scalable model for public service provision across other regions in Ukraine. 🤝 Let's continue our joint efforts to enhance public service provision in Ukraine at the municipality level! Estonian Centre for International Development (ESTDEV) Ingrid Toonekurg Piret Saartee Meeli Semjonov #ukraine #DigitalTransformation #supportukraine #zhytomyr #estonia #publicservices

We're thrilled to announce that Margus Sarapuu has joined our team! 🎊📣 With extensive experience in public sector management and a strong focus on #digitalisation, Margus brings a wealth of knowledge, especially in strategic and governance issues. He has a remarkable background having held positions such as Director of the Supreme Court and Secretary General of the Justiitsministeerium | Ministry of Justice of Estonia, and Director of Strategy at the Riigikantselei / Government Office of Estonia and has made significant contributions to advancing digital services in the #justice sector. Before joining the eGA team, Margus spent 7 years at the German development cooperation organization GIZ Kosovo, working on projects aimed at supporting the government sector in Kosovo and focusing on European integration and reducing administrative burdens. We're looking forward to the innovative ideas and leadership Margus will bring to our projects. Welcome aboard, Margus! 🎉

🌍✨Memorable moments from Santiago de Chile. Wrapped up two days of insightful discussions at the EU-LAC Digital Alliance Policy Dialogues, focusing on connectivity and AI. 🚀🤖 This event marked a pivotal moment in the journey towards a human-centered digital transformation, as the participants reflected on the cooperation since last year’s discussions in Cartagena and discussed the political outlook for the upcoming year.🤝 Additionally, eGA Expert Carlos Vargas Alvarez del Castillo, PhD had a nice meeting with Estonia’s Foreign Affairs Minister Margus Tsahkna as they explored opportunities to extend alliances based on similar digital mindsets in Latin America and the Caribbean. Let’s keep the momentum going! 💪🌐 #EULACDigitalAlliance #TeamEurope #GlobalGateway

🚀 New e-Entrepreneur Features for Ukraine! 🇺🇦 To support Ukrainian businesses, eGA team & Ministry of Digital Transformation of Ukraine launched at "Country of e-Entrepreneurs" event 5️⃣ new e-Entrepreneur features on Diia, with support from the European Union projects EU4DigitalUA & DT4UA. ✅ From hiring to cash register setup, all in 30 minutes vs. weeks before! By cutting red tape & building strong business-government ties, this tool empowers entrepreneurs & boosts Ukraine's economy.🦾 ✅ Already, 1,870+ applications of e-Entrepreneur have been processed via Diia! 🙏 Huge thanks to the Ministry of Digital Transformation & partners for their collaboration. ✌️Together, we are shaping a more digital, efficient future for Ukraine’s businesses and citizens despite the war! #supportukraine #digitaltransformation #digitalbusiness #entrepreneurship #entrepreneur Ingrid Toonekurg Piskun Andrii Mari Pedak

With just a week until the #TallinnCyberDiplomacySummerSchool, we’re excited to welcome participants and speakers from over 40 countries! This event brings together global voices for important conversations on cybersecurity and diplomacy. While our focus is international, holding the event in Tallinn, Estonia, offers unique insights from a country known for digital innovation. Here are a few Estonian highlights to set the stage: 📍 Estonia was the first country to hold online elections back in 2005, paving the way for digital governance worldwide. Day 1 at the Summer School will explore how #digitalisation strengthens societies, creating trust and security—essential foundations for cyber diplomacy. 📍 In 2007, Estonia experienced the world’s first major state-backed #cyberattack. This key moment helped Estonia develop its expertise in cybersecurity and diplomacy. On Days 2 and 3, we’ll discuss how international agreements and state accountability keep cyberspace stable and secure. 📍 Cyber diplomacy isn’t just about tech; it’s about global cooperation, policy, and #cybersecurity capacity building. Day 2 will dive into the diplomatic tools—like international law and norms—that help keep cyberspace open and secure during both peaceful and challenging times. 📍 Estonia is home to NATO Cooperative Cyber Defence Centre of Excellence (CCDCOE), a key center for global cybersecurity. Participants will get a chance to visit the CCDCOE and explore how countries work together to build national cyber defenses. The Summer School combines learning with cultural experiences, from fireside chats to networking events. Attendees will leave with lasting connections and fresh ideas at the intersection of diplomacy, security, and digital transformation. Here's to shaping the future of cyber diplomacy! Together. European Commission Ministry of Foreign Affairs of Estonia Estonian Centre for International Development (ESTDEV)

💥 Save the Date & Get Exclusive Early Access to the e-Governance Conference 2025! >>> https://lnkd.in/dPddJH-V It’s time to chart the course for digital governance in 2025! Join us at the upcoming e-Governance Conference 2025, a leading global event, on 28 – 29 May 2025, live in Tallinn, Estonia, and online. 📈 This year, we explore the impact of digital transformation on the economy, along with the financial costs and benefits it entails. 👉 Secure your spot and reserve your early bird ticket for 490 € or virtual ticket for 49 € before 31 December 2024!  #egov2025

eGA's cybersecurity experts are proud to be in Bucharest at #BCC2024, representing the European Union funded Moldova Cybersecurity Rapid Assistance 2.0 project. As Europe's #cybersecurity leaders gather to build a resilient digital future, 🇷🇴 Romania's role as a regional leader makes it the perfect setting for these discussions—especially as 🇲🇩 Moldova progresses toward EU integration.   From the NIS2 Directive to the Cyber Resilience Act, this conference brings together top policymakers, regulators, industry executives, and international stakeholders to address the EU's latest cybersecurity policies. Key sessions will explore how Europe can maintain its cybersecurity leadership, enhance international cooperation, and respond to hybrid and cyber threats.   eGA's cybersecurity expert, Radu Antonio Serrano, PhD, joined a roundtable on "The Republic of Moldova and its path to EU accession: cybersecurity chapter," diving into Moldova's #digitaltransformation journey, the challenges, and strategic lessons that will strengthen its security posture in line with EU standards. "The roundtable provided insights on Moldova's recent cybersecurity successes and areas for further improvement. Moldova, in partnership with eGA and other international stakeholders, will continue to work toward securing its national #cyberspace, in the short, mid- and long term, for the benefit of their citizens and the region," said Serrano.   With Romania as host, Bucharest Cybersecurity Conference 2024 #BCC2024 fosters high-impact dialogue and actionable insights for tackling the rapidly evolving cybersecurity landscape. The Romanian National Cyber Security Directorate

🌍 We're thrilled to announce that we're just three weeks away from the Tallinn Digital Summit 2024! Join us for an in-depth session on the Western Balkans’ digital transformation and cybersecurity landscape! This year’s session will dive into the region’s commitment to tackling cybersecurity risks, leveraging these challenges to foster resilience and innovation. Plus, learn how the EU is supporting the Western Balkans’ journey toward integration by empowering a secure and innovative digital future. Key topics we’ll cover: 🔹Emerging tech trends in public and private sectors 🔹Cybersecurity challenges and mitigation strategies 🔹Opportunities for improved governance and best practices 🔹The EU's role in enhancing cyber resilience This session is part of the EU-funded project CyberBalkans, implemented by Estonia’s e-Governance Academy. Don’t miss this opportunity to hear from top officials and leaders working to shape a brighter digital future! #CyberBalkans #eGA #WesternBalkans #Cybersecurity #TallinnDigitalSummit #tds2024

Dive into our latest episode featuring Hon. E. Jay Saunders, former Deputy Premier of the Turks and Caicos Islands as he shares his insights for a digitally empowered Caribbean. 🇹🇨 🏄 This includes: - Looking at digitalisation as a necessity. Just like electricity, digital services should be universally accessible. - Achieving 100% data coverage through public-private partnership is essential for ensuring no one is left behind. - Adapting global standars for local needs. While learning from international best practices, the focus should always be on what works best for local communities. - Embracing new technologies like AI to propel the islands into a new era of digital service delivery. 🎧Tune in! Link in comments.

With the Tallinn Cyber Diplomacy Summer School starting in two weeks, let's set the record straight on some common views about #cyberdiplomacy. Here's how the Summer School prepares participants to navigate today's cyber challenges: Cyber Diplomacy: Myths vs Reality Myth #1: "Cyber diplomacy is just about understanding technology." Reality: Cyber diplomacy goes beyond technology; it's about forging international #cooperation, setting policies, and fostering trust. At the Tallinn Cyber Diplomacy Summer School, participants explore diplomatic, legal, and strategic elements of cyber issues, which are essential for a well-rounded approach. Day 1 delves into cybersecurity fundamentals as the backbone of a digital society and examines the broader economic and social benefits, while also addressing the strategic impacts of emerging technologies like AI. Myth #2: "Cyber diplomacy only matters during crises or conflicts." Reality: Cyber diplomacy is vital in both peace and conflict. Establishing norms, building trust, and fostering collaboration are continuous efforts that reinforce #stability and prevent cyber incidents from escalating. During the Summer School, Days 2 and 3 cover international frameworks, confidence-building measures, and practical mechanisms for state responsibility in #cyberspace. Participants learn how to use these tools to maintain stability and prevent conflicts, ensuring readiness at all times—not just during crises. Myth #3: "Only big tech countries need cyber diplomacy." Reality: #Cyberthreats impact all nations, regardless of size or resources. The Summer School emphasises a unified approach, welcoming participants from diverse backgrounds and reinforcing the idea that every nation plays a role in securing cyberspace. Day 4's focus on #capacitybuilding highlights the importance of collaboration in strengthening cyber resilience, ensuring that even resource-limited nations contribute to and benefit from a stable digital future. Cyber diplomacy is a continuous, global commitment, extending beyond technical measures to promote a safe, open, and resilient cyberspace aligned with core European Union values of democracy, human rights, and the rule of law. #TallinnCyberDiplomacySummerSchool #TCDSS2024 European Commission Ministry of Foreign Affairs of Estonia e-Governance Academy Estonian Centre for International Development (ESTDEV)