Ink Innovation

Discover the full story of BermudAir's incredible one-year journey! Last week, we shared their success story, and if you missed it, now's the perfect time to catch up. Watch the video 👇 to hear directly from: Adam D. Scott, Founder and CEO of BermudAir Bethany Mendonca, Regional Ground Experience Manager—USA & Canada Menalick Felix, Ground Experience Manager—Bermuda 📖 Delve deeper into BermudAir's vision and future plans. Read the full interview with Adam Scott and learn how Ink contributed to the new airline's growth during its first year ➡️ https://lnkd.in/d64XaT95 Special thanks to our collaborators and contributors 🎥: BermudAir L.F. Wade International Airport LDS Multimedia Lara D. Smith HERO FILMS Bermuda Tourism Authority 7 South Productions George Henderson Schereene Outerbridge Nikki Fagan #Bermuda #InnovationInTravel #Airline #LuxuryTravel #InkDCS #DepartureControl

We've been asked a lot recently about our vision of how Departure Control Systems (DCS) should evolve. Now, it’s time for answers. Join the conversation with Ann Cederhall, Hélène Millet and Shawn Richards on Thursday 31st of October at 6 pm CET. 👇

Retention is everything. Keeping a team happy is what defines a healthy business, and we're proud to say our staff retention rate over the last 12 months is 92.1%. This kind of retention speaks to the dedication and passion of our talented team.👩💻👨🏾💻 Above 90% is considered a strong benchmark in our industry, and we couldn't have done it without the dedication of Ink's people and the supportive culture we've built together. 💪 But actions speak louder than words. So here's the story of Horacio Martin Aguilera, one of our first employees, who has been with us for 20 years. His story shows what it's like to work here and why so many of us stick around. Read here ➡️ https://lnkd.in/dgZTa2bq #WorkAtInk #InkStories #InkInnovation

✈️ How should the airline delivery process evolve? At Ink, we believe the traditional approach to getting passengers on board needs a fresh perspective. From getting trust to simplifying check-ins, it’s time to align with modern customer expectations. Here are a few insights from Ink's CIO, Victor Alzate ⬇️. 💡 We want to hear from you. Share your vision on how airlines can improve their delivery processes. #TravelInsights #PassengerExperience #OfferOrderSettleDelivery #TravelTech

Curious about what went into our collaboration with BermudAir? Here’s a look behind the scenes of our journey to level up air travel together! 🎥 Watch the full story here: https://lnkd.in/ebkpDXbq #AviationInnovation #LuxuryTravel #ConnectingJourneys

At Ink, we're actively defining Delivery within the Offer-Order-Settle-Deliver (OOSD) framework. As part of this project, we conducted research with T2RL alongside airlines contributing their vision. By collaborating closely with industry leaders, we're working ahead of the curve to shape future standards for Delivery. In fact, our efforts were recently highlighted in the International Air Transport Association (IATA) Strategic Partner newsletter. Read here ➡️ https://lnkd.in/dj3tTTVQ #RetailingDelivery #OfferOrder #ModernRetailing #T2RLEngage #OOSD

📈Ready to claim your share of the growing ancillary revenue market? Get the insights you need from Ink and T2RL’s whitepaper, "Delivery in an Order Management World" 👉https://lnkd.in/d7KsgyiM. #AirlineRetailing #RetailingDelivery #Aviation #Retailing #OfferOrder #ModernRetailing #OOSD #OrderManagement #OfferManagement

As #T2RLEngage 2024, The New Reality of Travel Retailing conference, concludes today, we’ve had an inspiring time discussing the role of Delivery in the OOSD framework. Shawn Richards, Victor Alzate, and Benjamin Waymark presented Ink’s perspective on Delivery and how to move beyond DCS and realise the full potential of OOSD. With many insightful discussions both on stage and behind the scenes, we’re excited to share more ideas and feedback soon! Huge thanks to T2RL for bringing us all together and opening many conversations. Happy to continue the discussions. Reach out Oliver Wigdahl Nicolás Astengo Blaine Powell Janet Richards Elena Popova #Aviation #OOSD #DCS #CustomerExperience #RetailingDelivery

Today at Ink, we’re turning the concept of Delivery into reality. Rethinking airline delivery processes opens up new opportunities to grow non-airline revenues without adding complexity to operations. Plus, it ensures travellers get exactly what they’ve paid for. Join us in shaping the future of Delivery 👉https://lnkd.in/dqCJq7Wu. #RetailingDelivery #AirlineRetailing #Aviation #OfferOrder #ModernRetailing #OOSD

#T2RLEngage is finally here and we're excited to be the T2RL Innovation Partner. Join us to talk about the evolution of check-in and the airport journey🤩 Are you an airline that considers Deliver an important and immediate topic? Then join our workshop at 4:00pm UK on Monday 23rd. Either use their SwapCard app or contact Elena Popova