AXA Partners

[Experts’ talks] 📢 Curious about emerging travel insurance trends in the APAC market? 💡 Gain valuable insights at the upcoming ITB Asia, Asia’s leading B2B Travel Trade Show, where you can connect and learn from Wei Ming Tan 陈维明, Head of Travel Partnerships, Asia 🌍 As travel trends evolve - from digital nomadism to revenge travel and the challenges of over-tourism - so do the risks associated with travel. How is the travel insurance sector adapting to meet these changing needs with innovative products and services? Join the conversation with our expert to explore topics like AI-based Travel claims management and parametric insurance offers. Don’t miss this opportunity to gain deeper insights into the dynamic evolving landscape of travel insurance in Asia. 👉 What: ITB Asia Travel Trade Show 📌 When: October 23-25, 2024 🌎 Where: Marina Bay Sands, Singapore 🎯 Key takeaways from Wei Ming’s keynote will be shared later, so stay tuned! #TravelInsurance #Partnerships #TravelTrends #ITBAsia #Travel

[Experts' talk] 🎤 Join our Global Head of B2B2C José Félix Cañas García at the 14th Excellence in Contact Centre Summit in Lisbon, and don't miss the chance to learn insights on embedded insurance and affinity services that are reshaping the insurance industry. 💡 And stay tuned as we'll be sharing Jose's key takeaways from this event after the show, happening on 17th and 18th of October. 📅 #Innovation #EmbeddedInsurance #NewUsages #OurPeople #ExpertTalk

Congratulations to AXA Partners France and our partner Kereis France for winning the Silver Trophy at Les Trophées de l’Assurance 2024! 🏆🎉 Recognized in the "Technological Innovations" category, the collaboration between our French entity and their long-standing partner has resulted in a new predictive AI-based model in Loan Insurance. This model aims to reduce unnecessary medical checks for our policyholders and simplify procedures. The results speak for themselves: a 68% reduction in controls since January 2024, leading to a better customer experience and allowing our operational teams to stay focus on their core mission: supporting our customers in challenging and complex moments. By combining digital convenience with real human interactions, this model is a strong illustration of what is deeply rooted in our DNA: fostering digital solutions when possible, providing a human touch when it matters. 👏 Congratulations to all the teams involved in this award-winning success! #Trophees2024 #innovation #AI #insurance

Navigating challenges, delivering Excellence to our customers: A Look back at our Summer season 👇 As the summer season is now over, we look back at some challenging moments where our teams went above and beyond to support our customers when they needed us the most. Summer is always the busiest time of the year at AXA Partners, and this year was no different! But our commitment to serve and help remains unwawering. 🧳 Managing increased travel demand: With over 11 000 cases handled this summer, our teams worked tirelessly to support customers around the world during their travels. 🏥 Medical emergencies abroad: From coordinating rapid medical repatriations—like bringing a seriously ill child back from Malta in less than 30 hours—to handling accidents, we ensured every client received critical care when needed. 🌐 Overcoming language barriers: Our multilingual teams provided vital support to customers in need: in Romania, we helped a family involved in a serious car accident navigate medical care across different hospitals and languages. ⚡Adapting to unexpected events: Our resilience and problem-solving skills were put to the test as we swiftly handled unexpected challenges: in one case, after a medical aircraft was struck by lightning mid-flight, our teams arranged an emergency landing and continued the patient’s journey safely, demonstrating our resilience and problem-solving skills. 🕐 Global coordination: Throughout the season, we worked across time zones, seamlessly connecting our teams to deliver the best possible solutions, no matter where our customers where. 👏 Thank you to everyone at AXA Partners for facing these challenges head-on and ensuring our customers’ safety and peace of mind during this peak season. #AXAPartners #CustomerSupport #OperationalExcellence #GlobalAssistance #TeamDedication #OurPeople

[Our People] “I feel that AXA values the people for what they do and what they can achieve, not where they come from. Having such a diverse community, it helps you feel at ease. I think that that's the best, just to feel that you are part of something.” 👇Meet Ana and discover how being part of our diverse environment boosts the sense of belonging and motivation at work, which empowers our people to act in our customers’ best interests and focus on delivering the best experience for them. #MyPassionMyExpertise #KnowYouCan #Thriveinadiversecommunity 

We took pride in showcasing our talent and capabilities to Frédéric de Courtois, AXA Deputy CEO, and Françoise Gilles, AXA Group Chief Risk Officer, during their recent visit to #AXAPartners' teams near Paris. The exceptional work of our operational teams embodies our unwavering commitment to continuous improvement and innovation, inspiring us all to exceed expectations. We appreciate Frédéric's acknowledgment of the essence of our insurance and assistance business, which is to ensure that our customers receive the outstanding service they deserve. #ProtectWhatMatters #OneAXA #OperationalExcellence #Assistance #OurPeople

[Announcement] 📢 We are pleased to announce changes within our Executive Committee. Namely, the reorganization around four major strategic regions aims to maximize operational efficiency and strengthen organizational agility. “This new organization further balances operational and transversal functions and I am convinced that it will be an important lever in achieving our strategic plan”, states Marie-Louise Elhabre, CEO of AXA Partners. We extend our gratitude to Bob Ewers for his exceptional commitment and welcome Alban Trubert, Stéphane Coulot, and Adelane Mecellem to their new roles. Click here to access the full press release 👉 https://lnkd.in/e59NkXxV #AXAPartners #ExecutiveCommittee #StrategicPlan

🌟Ensemble pour l’inclusion des femmes en entreprise 🤝 (english version below) Ce mois-ci, la revue du MEDEF met en avant une interview de notre Directrice Générale, Marie-Louise Elhabre, où elle partage sa vision sur la place des femmes au sein d’#AXAPartners. Elle y souligne nos engagements à promouvoir l’égalité des chances et l’épanouissement professionnel de toutes nos collaboratrices. De la diversité des recrutements à la mise en place de parcours de carrière équitables, en passant par la réduction des écarts salariaux, chaque action compte pour construire un environnement inclusif et représentatif. ✨ Lisez l’article complet ici 👉 https://lnkd.in/eAJcagAF -- 🌟Acting for Women's Inclusion in Business 🤝 This month, the MEDEF magazine* highlights an interview with our CEO, Marie-Louise Elhabre, where she shares her vision on the role of women within #AXAPartners. She emphasizes our commitment to promoting equal opportunities and professional development for all our female colleagues. From diverse recruitment to the establishment of fair career paths, and the reduction of wage gaps, each action contributes to building an inclusive and representative environment. ✨ Read the full article by following the link above 👆 (article in French). (*Mouvement des Entreprises de France, or MEDEF, is the largest employer federation in France. It represents a wide range of companies, and plays a significant role in promoting economic growth and contributing to the development of a favorable business environment in France). #Inclusion #Diversity #GenderEquity #WomenEmpowerment #MEDEF 

Mastering the art of last-minute and offbeat destinations! 🤩✨ 🌍Feeling adventurous?  While the world is captivated by the global sports competitions of summer 2024, the Earth continues to offer excitement for travelers and vacationers. Embrace the thrill of last-minute travel with these five key tips for picking the perfect offbeat destination: 1. 🕵 Mystery getaways: Add an element of surprise by choosing a mystery vacation package planned by dedicated companies based on your preferences. 2. 🕍 Cultural immersion: Immerse yourself in local culture by living with a host family, whether in a Japanese village or with a Bedouin tribe in Jordan. 3. 🖱 Remote work retreats: Blend productivity and adventure by joining digital nomad communities in travel destinations known for remote work opportunities. 4. ⛺ Unexpected adventures: Seek out unique experiences like volcano boarding in Nicaragua, swimming with pigs in the Bahamas, or visiting the glowworm caves in New Zealand. 5. 🧘♀️ Peace of mind with travel insurance: Ensure a smooth and memorable adventure with AXA Partners. From trip delays to lost luggage or unexpected health issues, we’ve got you covered. 😎 Ready to start planning? Visit our Travel blog to make your last-minute holiday unforgettable with AXA Partners' support! 💪 (link in coms) #AXAPartners #TravelHacks #TravelExperience #Summer2024

AXA has released its Half Year results for 2024 👇 #AXA #AXAResults #ProtectWhatMatters #UnlockTheFuture