13 years ago, we set out with a simple mission: to help businesses reach their customers seamlessly. Little did we know, we’d build a bridge between entrepreneurs’ dreams and millions of happy customers across India. Every number tells a story: ✅ 3 lakh+ entrepreneurs empowered ✅ Millions of connections built To our entrepreneurs, partners, and the dreamers who trusted us along the way: this milestone is as much yours as it is ours. Here’s to growing together, innovating together, and delivering happiness together. Because at Shiprocket, it’s not just about commerce—it’s about creating limitless possibilities. #13YearsOfShiprocket #DreamsDelivered #EcommerceRevolution #MovingForward
Shiprocket
Technology, Information and Internet
New Delhi , Delhi 95,325 followers
India's #1 Customer Experience Platform For Direct Commerce Empowering over 2.5 Lakh eCommerce Sellers.
About us
Shiprocket is India’s largest eCommerce enablement platform providing digital retailers an end-to-end customer experience platform. The platform which is creating an operating system for direct commerce enables shipping, fulfillment, customer communication and marketing tools as well as providers for SMEs, D2C retailers, and social commerce retailers in India. With 25+ courier partners on board, the brand enables pan-India as well as international shipping deliveries. Its shipping solutions are available across 24,000+ pin codes within India and 220 countries worldwide. Launched in 2017, Shiprocket is on a mission to create a seamless logistics data platform that connects retailers, carriers, and consumers across national and international locations. Shiprocket provides a technology stack to help retailers integrate their shopping websites on Shopify, Magento, Woocommerce, Zoho, or others with the platform’s multi-carrier API to manage orders, print shipping labels, and avail tracking information from multiple providers including managing Cash on Delivery (COD) orders and payment reconciliation. Shiprocket also offers state-of-the-art fulfillment solutions with more than 35+ warehouses located across India. The technology stack provides a robust post-purchase experience to consumers, resulting in higher engagement and lower RTO (failed deliveries). Today, Shiprocket is the platform behind 2.5 lakh plus sellers who generate a GMV of more than $2.5B annually. The platform delivers packets to more than 70M consumers annually and is growing transactions 2.5-3X year on year.
- Website
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https://www.shiprocket.in/?utm_source=Linkedin&utm_medium=social
External link for Shiprocket
- Industry
- Technology, Information and Internet
- Company size
- 501-1,000 employees
- Headquarters
- New Delhi , Delhi
- Type
- Privately Held
- Founded
- 2012
- Specialties
- Ecommerce Shipping, Automated Shipping, Domestic Shipping, Global Ecommerce Shipping, B2B Shipping, Customer Experience Tools, and Conversion Tools
Products
Shiprocket Engage
Customer Communications Management Software
Shiprocket Engage is a customer communication tool which helps fast-growing D2C brands save RTO costs and increase business revenue by virtue of automated WhatsApp communication capabilities on important e-commerce shipping and fulfillment transactions like order placed, order-packed and shipped, and NDR statuses. Engage powers buyer communication of 1000+ D2C brands like Tiggle, Sleepy Owl, Plix, XYXX, Sneakare and many more. Join the #CXrevolution now - https://bit.ly/3Kdj7lL
Locations
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Primary
Plot No. B, Khasra No 360
MG Road, Sultanpur
New Delhi , Delhi 110030, IN
Employees at Shiprocket
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Sunil Kumar
CTO at Shiprocket
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Somil Agrawal
Growth,GTM & Marketing Leader | 16+ Years of delivering growth in B2C and B2B via Shiprocket, MakeMyTrip, Airtel, Innovaccer | Scaling Global…
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Navin Mistry
Building Cross Border Trade Opportunities
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Alex Chee
CEO at Termina, Co-founding Partner at Tribe Capital
Updates
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From a few orders and locations to major cities like Bangalore, Mumbai, and Gurgaon — DreamzHub expanded their reach with Shiprocket Fulfillment! By leveraging multiple warehouses across India, they were able to ✅ Streamlined their operations ✅ Reduced delivery times ✅ Scaled faster than ever Want to see how fulfillment can fuel your brand’s growth? Click to explore how they did it: https://lnkd.in/gY8SGAea #ShiprocketFulfillment #fulfillment #warehousingservice
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Same-Day Delivery Just Got Easier with Shiprocket! 🚀 Just imagine, your customer places an order in the morning, and by evening, it's already at their doorstep! Sounds like a dream, right? Well, not anymore. With Shiprocket's Same-Day Delivery, your orders can now be picked up as late as 3 PM and still reach your customers the same day. No more early cut-off times, no more delays—just faster deliveries and happier customers. 🔹 Accept orders throughout the day 🔹 Get them picked up till 3 PM 🔹 Get it delivered the same day—faster, smoother, hassle-free Because when speed meets efficiency, your business wins. Are you ready to deliver happiness on the same day? Know more here: https://bit.ly/42Ffv7k #SameDayDelivery #Shiprocket
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🚀 From Engagement to Revenue – The Label Life's Success with Shiprocket Engage 360 The Label Life, a premium lifestyle brand, needed a smarter way to engage customers and drive sales. With Shiprocket Engage 360, they unlocked the power of automation to boost conversions and retention. Benefits Unlocked: ✅ 40% of revenue driven through marketing communications ✅ 80% delivery rates for targeted messaging ✅ 10X ROAS achieved with automated customer engagement Key Product Highlights: ✅Personalised Recommendations – Tailored product suggestions for higher conversions ✅ Targeted Offers – Automated, timely promotions to boost sales ✅ Seamless Omnichannel Reach – Engaging customers across multiple touchpoints effortlessly TheLabelLife is scaling new heights, and this is just the beginning! Ready to turn conversations into conversions? Let’s make it happen: https://bit.ly/3PTStlV Atul Mehta, Praful Poddar, Pooja Bhatt Singhania #ShiprocketEngage360 #TheLabelLife #EcommerceAutomation #CustomerEngagement
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We were delighted to host Sudathi at our office and meet the visionary Co-Founders - Viren Lathiya, Hiren Lathiya, Darshan Lathiya Hearing firsthand about their growth journey, brand story, and the impact they’re making in the saree industry was truly inspiring. Sudathi is redefining the saree space with craftsmanship and passion, from preserving tradition to scaling with innovation. Engaging with brands like Sudathi gives us invaluable insights into their challenges and aspirations, helping us collaborate better and drive meaningful growth in the Commerce ecosystem. Here’s to more such insightful meet-ups where we learn, grow, and build the future of commerce together! 💡💙 #BrandStories #GrowthTogether #CommerceInIndia #Shiprocket
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Style Delivered at Lightning Speed with Shiprocket! In fashion, timing is everything—and MUFTI is staying ahead with Same Day Delivery by Shiprocket! Manish Agarwal, AVP - E-commerce at Mufti, shares how this game-changing solution is helping them deliver faster, enhance customer experience, and scale their business seamlessly. With Same Day Delivery, Mufti isn’t just shipping products—they’re delivering promises. Know more about Shiprocket's Same Day Delivery: https://bit.ly/42Ffv7k #SameDayDelivery #Shiprocket #Mufti #EcommerceSuccess #DeliveringFaster #CustomerDelight
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Shiprocket reposted this
Unifying Customer Data for Smarter Growth! In today’s multi-channel world, businesses struggle with fragmented customer data across websites, apps, social media, and in-store interactions. Shiprocket’s UCN ID solves this challenge by creating a unified customer identity—helping businesses identify, track, and engage with their customers seamlessly. 1. Identify dynamic customer segments 2. Deliver personalized solutions 3. Scale with tailored marketing 👉 Swipe through to explore how it works! With a 360° customer view, you can stop juggling messy data and start turning insights into revenue. Let’s build the future of customer engagement—one unified ID at a time! Know more here: https://bit.ly/40OgtwX #DataDrivenGrowth #CustomerInsights #ShiprocketTech #TechInnovations
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During our recent meet-up at the Shiprocket office, we had the privilege of hosting 13 inspiring brands and entrepreneurs who shared valuable insights into their growth journeys. Their stories, challenges, and aspirations gave us a deeper understanding of the dynamic commerce space in India. Together, we explored how collaboration, innovation, and relentless effort can drive transformative growth. 🚀 Here’s to building a future where we work hand-in-hand to create meaningful impact in the world of eCommerce! #GrowthTogether #CommerceInIndia #EntrepreneurialInsights #ShiprocketDay #13YearsOfShiprocket
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Celebrating the spirit of progress and unity this Republic Day! 🇮🇳 Let’s continue striving for new heights together. #RepublicDay #RightToGrow #Shiprocket
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Celebrating 13 incredible years of Shiprocket with 13 amazing brands who have been an integral part of our journey! From milestones to memories, we’ve grown together, worked relentlessly, and moved towards a better, brighter future—one step at a time. Here's to the partnerships, the growth, and the shared vision of achieving greatness together. Thank you for being a part of this journey. 🚀 Rohit Singh, Avidra Herbals | Nikita Dhingra, Zarf Studios | Saurabh Tyagi, InstaEats | Saurabh Agarwal | Gaurav | Himanshu Adlakha, Winston Electronics | Paritosh Bindra, Blackberrys Menswear | Nikhil Daga, Krishna's Herbal & Ayurveda | Sameer Rajani, DeoDap | Kuldeep Parewa, Anveshan | Aayushi Khandelwal, Anveshan | Shaily Mehrotra, FIXDERMA INDIA PVT LTD | Sunmeet Singh Everstylish Saahil Goel, Atul Mehta, Praful Poddar, Kautilya Pandey, Pankaj Bansal #13YearsOfShiprocket #CelebratingGrowth #PartnershipsForSuccess #Shiprocket
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