ZeTechno - ServiceNow Premier Partners

𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘀𝘂𝗽𝗽𝗼𝗿𝘁 is at the 𝗵𝗲𝗮𝗿𝘁 𝗼𝗳 𝗲𝘃𝗲𝗿𝘆 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀, but what drives the most calls? From technical troubleshooting to billing inquiries, it's vital to know 𝘄𝗵𝗲𝗿𝗲 𝘆𝗼𝘂𝗿 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝗻𝗲𝗲𝗱 𝗵𝗲𝗹𝗽 the most. At ZeTechno, we're exploring common support challenges to enhance customer experience. Can you guess which issue tops the list? Share your opinion and stay tuned for some interesting insights! #zetechno #poll #cx #customerservice #servicenow

Across all age groups, customers are choosing various methods, from traditional 𝗽𝗵𝗼𝗻𝗲 𝗰𝗮𝗹𝗹𝘀 𝘁𝗼 𝗹𝗶𝘃𝗲 𝗰𝗵𝗮𝘁, 𝗲𝗺𝗮𝗶𝗹 and 𝘀𝗼𝗰𝗶𝗮𝗹 𝗺𝗲𝗱𝗶𝗮. 🚀 It's clear that convenience, speed, and personalization matter most. What’s your 𝗽𝗿𝗲𝗳𝗲𝗿𝗿𝗲𝗱 𝘄𝗮𝘆 𝗼𝗳 𝗴𝗲𝘁𝘁𝗶𝗻𝗴 𝘀𝘂𝗽𝗽𝗼𝗿𝘁? 👇 Let us know in the comments and stay tuned for the updates! #customersupport #cx #post2 #zetechno #servicenow

You spoke, and we heared—'Multiple interactions before getting a resolution' is the most common frustration. At ZeTechno, we’re addressing this challenge by implementing seamless communication across departments and providing agents with real-time information. With optimized workflows and integrated tools, we’re committed to delivering faster, more efficient resolutions to elevate your experience. Reach out to know more! https://lnkd.in/gAe-2Qiw #CustomerExperience #PollResults #ServiceNow #ZeTechno

Customers often face challenges during support interactions that can derail their experience. What frustrates you the most when seeking help? Please do poll your frustration from the below and stay tuned for the real updates! #poll #post2 #zetechno #customerservice #csm

While 𝘀𝗽𝗲𝗲𝗱 can create instant satisfaction, 𝗾𝘂𝗮𝗹𝗶𝘁𝘆 ensures long-term trust and loyalty. The question is, 𝘄𝗵𝗶𝗰𝗵 𝗵𝗮𝘀 𝘁𝗵𝗲 𝗴𝗿𝗲𝗮𝘁𝗲𝘀𝘁 𝗶𝗺𝗽𝗮𝗰𝘁 𝗼𝗻 𝘆𝗼𝘂𝗿 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲? At ZeTechno, we specialize in CSM, helping you elevate your customer satisfaction. Visit www.zetechno.com to learn how we can support your business. Share your thoughts and stay tuned for the updates! #post1 #cxseries #csm #customerservice #zetechno

𝗢𝗰𝘁𝗼𝗯𝗲𝗿 𝗶𝘀 𝗮𝗹𝗹 𝗮𝗯𝗼𝘂𝘁 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗮𝘁 𝗭𝗲𝗧𝗲𝗰𝗵𝗻𝗼! Join us as we explore key insights and tips from ServiceNow's true experiences and findings through out the month. Stay connected for interesting updates and elevate your service game with us! Reach out to www.zetechno.com for any queries or Talk to us https://lnkd.in/gAe-2Qiw . . . . . . . Other Posts you may like from ZeTechno - ServiceNow Experts: 𝗦𝗲𝘃𝗲𝗻 𝘆𝗲𝗮𝗿𝘀 𝗳𝗼𝗿 𝗭𝗲𝗧𝗲𝗰𝗵𝗻𝗼 1. https://lnkd.in/gHQKua59 2. https://lnkd.in/gJibTdvf 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗮𝘁𝗶𝘀𝗳𝗮𝗰𝘁𝗶𝗼𝗻 𝗮𝘁 𝗭𝗲𝗧𝗲𝗰𝗵𝗻𝗼 1. https://lnkd.in/gcrj6T66 2.https://https://lnkd.in/gx2Y7gkA 𝗘𝘅𝗰𝗹𝘂𝘀𝗶𝘃𝗲 𝗳𝗿𝗮𝗺𝗲𝘄𝗼𝗿𝗸𝘀 𝗳𝗿𝗼𝗺 𝗭𝗲𝗧𝗲𝗰𝗵𝗻𝗼 1. https://lnkd.in/gBneBAHs 2. https://lnkd.in/g5WJ-_uj

Celebrating 7 years of success and collaboration with the team that drives our achievements. This team outing was a perfect way to celebrate our journey!😄 #teamouting #lifeatzetechno #zetechno

𝗭𝗲𝗧𝗲𝗰𝗵𝗻𝗼'𝘀 𝘁𝘂𝗿𝗻𝗲𝗱 𝟳 𝗻𝗼𝘄! 🎂 Celebrating with our amazing team and thanks to all our clients who made it all possible. Here's the cake and few fun moments of ZeTechnees! Adding these 7 pictures capturing our 7 years celebration! #ZeTechno7Years #lifeatzetechno #beingzetechnee #zetechno

𝗭𝗲𝗧𝗲𝗰𝗵𝗻𝗼'𝘀 𝘁𝘂𝗿𝗻𝗲𝗱 𝟳 𝗻𝗼𝘄! 🎂 Celebrating with our amazing team and thanks to all our clients who made it all possible. Here's the cake and few fun moments of ZeTechnees! Adding these 7 pictures capturing our 7 years celebration! #ZeTechno7Years #lifeatzetechno #beingzetechnee #zetechno

At ZeTechno, we understand that effective communication is key to enhancing user adoption. Our PPIS methodology is designed to create impactful content that resonates with the users. By collaborating closely with your process owners, our team crafts tailored materials and delivery plans that ensure a smooth transition. 𝗥𝗲𝗮𝗱𝘆 𝘁𝗼 𝗲𝗻𝗵𝗮𝗻𝗰𝗲 𝘂𝘀𝗲𝗿 𝗮𝗱𝗼𝗽𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝘀𝘁𝗿𝗲𝗮𝗺𝗹𝗶𝗻𝗲 𝘆𝗼𝘂𝗿 𝗽𝗿𝗼𝗰𝗲𝘀𝘀𝗲𝘀? 𝗖𝗼𝗻𝗻𝗲𝗰𝘁 𝘄𝗶𝘁𝗵 𝘂𝘀 𝘁𝗼𝗱𝗮𝘆! 𝗟𝗲𝘁’𝘀 𝗺𝗮𝗸𝗲 𝗶𝗺𝗽𝗮𝗰𝘁𝗳𝘂𝗹 𝗰𝗵𝗮𝗻𝗴𝗲𝘀 𝘁𝗼𝗴𝗲𝘁𝗵𝗲𝗿! #useradoption #servicenow #zetechno