Furniture Palace Int (K) Ltd reposted this
Job vacancy Position: Showroom Supervisor Reporting:- Branch manager Position overview The Supervisor is responsible for supervising all sales and marketing activities in the showroom in order to meet the sales targets, secure growth and profitability in compliance with the branch set targets. Interact with clients and employees and is responsible for training staff, managing displays, maintaining stocks, and providing efficient customer service. Responsibilities & duties: · Implement all marketing activities in the showroom according to agreed pricing, ongoing special offers & promotions. · Maintain administrative relevant reporting and planning systems for the showroom and issue timely management and statistical reports. · Supervise cash and payment operations at the front desk is in accordance with company procedures and policies. · Plan and implement store merchandising, layout and customer traffic flow, to maximize sales, customer satisfaction, appearance, image and ergonomics for customers. · Supervise selling and customer service activities and staff competence, to optimize and sustain sales performance, profitability and customer satisfaction. · Provide quality service by enforcing quality and customer service standards. · Supervise all stock movement activities. · Liaise with branch manager to resolve staff issues. · Do regular floor walks to ensure the sales teams are in the right place, engaging well with clients. · Monitor performance for the sales teams and advise the branch manager on the identified gaps. · Attend morning meetings, take minutes and share with respective stakeholders. · Monitor staff grooming and ensure staff have clean uniforms & maintain the right corporate image. · Ensure safety and health measures are complied with by the staff and at company level at the branch. Key Skills and Qualifications · Bachelor of Diploma in business management or related field. · Proven experience in a retail or showroom environment. · Strong leadership and team management skills. · Excellent communication and interpersonal abilities. · Sales-oriented mindset with a focus on customer satisfaction. · Ability to analyze sales data and identify trends. · Flexibility to work weekends and holidays as needed. · Proficiency in Microsoft Office. How to Apply: If you meet the above criteria, please submit your updated resume outlining your qualifications at careers@furniturepalace.co.ke. #retail #jobs #supervisoryrole #jobsnairobi