TCC Global

In today’s crowded retail landscape, price-based loyalty programs are everywhere – from member-only discounts to points collection. But are they really driving lasting customer loyalty? This ‘Sea of Sameness’ has categorized much of the UK retail sector. Join us at Retail Week in London to discover how retailers can create deeper, more meaningful loyalty that doesn't rely on slashing prices. Don’t miss our very own Nick Gyss’s session alongside Eduardo Martins of Sonae MC at 14:15 if you’re ready to break the mold in UK loyalty. #Retail #CustomerLoyalty #SonaeMC #RWGLIVE25

We are excited to announce the launch of a new and thrilling loyalty campaign, active in Carrefour Italia stores from January 16 to April 6, in collaboration with Chefclub! 🎉 During this campaign, Carrefour customers can collect stamps to receive the exclusive Chefclub cookware and bakeware, bringing the joy of cooking into their homes. This initiative celebrates family time in the kitchen, turning meal preparation into a fun and engaging activity for all ages. Loyalty as a means to bring families together creates lasting emotional engagement with shoppers, and offers value beyond the price of their weekly shops. To complement the stamp collection, Chefclub has created a series of activities designed to inspire and entertain, including: ✅ An e-book with healthy and fun recipes for families with children. ✅ Engaging video recipes, featuring Carrefour's private label products, ideal for adults and even more so for children. ✅ A program of live showcooking events in Carrefour stores across Italy. This comprehensive campaign is supported by a vibrant social media strategy, developed in collaboration with Chefclub, to keep our customers engaged at every stage of the project. We are extremely proud of this project, made possible by the strong collaboration between Carrefour, Chefclub, and TCC. A heartfelt thank you to all partners and TCC colleagues who contributed to bringing this extraordinary campaign to life. - Siamo lieti di annunciare il lancio di una nuova ed entusiasmante campagna loyalty, attiva nei negozi della rete Carrefour dal 16 gennaio al 6 aprile, in collaborazione con Chefclub! 🎉 Durante questa campagna, i clienti Carrefour potranno raccogliere bollini per ricevere in esclusiva la linea di pentole e pirofile Chefclub, portando il divertimento in cucina. L’iniziativa celebra il tempo trascorso in famiglia in cucina, trasformando la preparazione dei pasti in un’attività divertente e coinvolgente per tutte le età. La loyalty, utilizzata come strumento per unire le famiglie, crea un legame emotivo duraturo con i clienti, offrendo un valore che va oltre il semplice costo della spesa settimanale. A completamento della raccolta bollini, Carrefour e Chefclub hanno creato una serie di attività pensate per ispirare e divertire, tra cui: ✅ Un e-book con ricette sane e divertenti, pensate per le famiglie con bambini. videoricette coinvolgenti, con protagonisti i prodotti a marchio Carrefour, ideali per gli adulti e ancor di più per i bambini. ✅ Un programma di showcooking dal vivo nei punti vendita Carrefour. ✅ La campagna loyaty è supportata da una vivace strategia social, realizzata in collaborazione con Chefclub, per coinvolgere i clienti Carrefour in ogni fase del progetto. Siamo estremamente orgogliosi di questo progetto, reso possibile grazie alla solida collaborazione tra Carrefour, Chefclub e TCC. Un sincero ringraziamento a tutti i partner e ai colleghi di TCC che hanno contribuito a realizzare questa straordinaria campagna.

We're once again excited to be working with United Supermarkets, LLC as they embrace a holistic approach to customer wellbeing with the launch of their 28-Day Wellness Challenge for the second year running. This initiative is a perfect example of how retailers are evolving beyond traditional shopping experiences to actively support the health and wellness of their customers. By using rewards as a force for positive change for customers, United Supermarkets connects with customers in a way that fosters long-term loyalty.   The challenge focuses on rewarding healthy habits as shoppers gear up to meet their new year health goals, offering nutrition tips, fitness routines, and community engagement, all designed to inspire sustainable lifestyle changes.   💡 Learn more about this inspiring wellness challenge and its potential to drive customer loyalty and engagement by reading this article in Progressive Grocer: https://lnkd.in/eGbHxmZu Thank you for the amazing partnership and hard work, Robin Cash, PMP Jacob Ibe and Brenda Garcia!   #RetailInnovation #HealthyLiving #RetailTrends #UnitedSupermarkets #Loyalty

⚡We’re here! TCC Global is live at NRF 2025! Let’s connect. 📩 Message us to chat about levelling up your loyalty strategy with AI insights that turn shopper data into measurable results. Julie Lyle Claudia Pickholz Gavin O'Day LAURA RILEY #NRF #GroceryRetail #GameChanger #CustomerLoyalty #RetailInnovation #TCCGlobal

Ready to Level Up Your Loyalty? Catch TCC Global at NRF '25: Retail’s Big Show! 🛒✨ This year’s theme, Game Changer, perfectly reflects our mission to redefine loyalty and deliver measurable value for retailers through innovative solutions like LoyaltyQuest™. With tools like gamified challenges, missions, and instant-win games, we: ✅ Enhance customer engagement ✅ Gamify loyalty ✅ Deliver valuable customer insights At TCC, we believe loyalty should go beyond engagement—it’s about building deeper shopper connections, driving measurable sales growth, and creating lasting relationships. 💡 Let’s connect at NRF to explore solutions that make you a true game changer in loyalty. 📩 Message us to schedule a meeting. See you in NYC! Julie Lyle Claudia Pickholz Gavin O'Day LAURA RILEY #NRF2025 #GameChanger #CustomerLoyalty #RetailInnovation #TCCGlobal

While some retailer prioritise in-store media, and others look to engage shoppers on websites and apps, those that create the strongest relationships with their customers will be able to interact with their customers across a range of channels. Our Global Omnichannel & Data Director, Damien Katris, explores how some retailers are shifting their loyalty strategies to achieve this. https://lnkd.in/eRMf48VY #LoyaltyQuest #Loyalty #Omnichannel 

By leveraging best-in-class technologies retailers can now gamify shopper rewards, unlocking new ways to engage consumers anywhere and at any time. Gamify your loyalty program today: https://lnkd.in/eRMf48VY #Gamification #LoyaltyQuest #Retail #Grocery 

A successful night in Brussels for the Konzum team, who won a bronze Effie Awards Europe Europe, for their Little Big Talents campaign which was created in conjunction with TCC.   Thanks to this campaign, and with the help of its customers, Konzum donated more than 14,000 pieces of much-needed school equipment to schools, helping many students and teachers across Croatia. The campaign won the award for its exceptional business outcomes. It produced excellent response and recognition results and engagement from communities. We are looking forward to seeing even better results in the second edition of the campaign which is currently concluding.   #effieEurope #Konzum #malivelikitalenti #Loyalty

When every retailer competes on the same KPI - most commonly price - then nobody wins. Here’s a little introduction to the ‘race to the middle.’ Revolutionize your loyalty with TCC today: https://lnkd.in/edJNjzXJ #Retail #TCC #Loyalty #PriceWars

We caught up with our CEO Rick Swinkels, and Global Omnichannel & Data Director Damien Katris, to explore how LoyaltyQuest™ is taking customer retention to the next level, by engaging shoppers across multiple platforms - including social media. Discover more: https://lnkd.in/eRMf48VY #LoyaltyQuest #InspiringLoyalty #TCC