ACC New Zealand’s cover photo
ACC New Zealand

ACC New Zealand

Government Administration

Improving New Zealand's quality of life.

About us

ACC NZ is an organisation quite unlike any other - in fact we are the only one of our kind in the world! At our heart is the fact we are an innovative New Zealand organisation born out of an idea - one focused on looking after the best interests of our people. So it will come as little surprise that a job with us offers an opportunity to do something that directly benefits the people of New Zealand, while also benefitting your career. There are three words that encapsulate our reason for being: prevention, care and recovery. We exist to actively minimise the chance of accidents happening. But when they do, we are here to help people with the appropriate levels of care and recovery with the aim of returning them to their normal lives faster. As you might expect, there are many people involved in making all this happen, and that's why there are many and varied career opportunities within our organisation. From Case Managers and Claims Managers to Clinical Advisors and Technical Claims Managers we offer many roles which open up a range of development avenues with ACC. What's more, we have locations around the country, all of which offer supportive, collegial workplaces. As part of the ACC's team of talented and passionate people you can also look forward to a host of benefits including flexible working options, competitive remuneration, ongoing career development opportunities, and a discounted healthcare scheme. So if ACC sounds like your type of place, let's talk today.

Website
http://www.acc.co.nz/
Industry
Government Administration
Company size
1,001-5,000 employees
Headquarters
Wellington
Type
Government Agency
Founded
1974
Specialties
Injury Prevention and Rehabilitation and Compensation

Locations

Employees at ACC New Zealand

Updates

  • We’re looking for ideas on how we can work together to enhance recovery outcomes for people with musculoskeletal injuries who require secondary care services. 🙌 Secondary care services such as elective surgery, high-tech imaging and clinical services are critical to helping people recover from injury and return to their everyday lives. To submit your ideas, please complete the Request for Information (RFI) on GETS 👉 https://acc.nz/4hE0gzq Through this RFI we’re looking to 👇 🔹 Identify innovative ideas that will improve recovery outcomes and ensure sustainability in the short term 🔹 Identify innovative service delivery models that will improve recovery outcomes and ensure sustainability in the long term 🔹 Consider risk management Submissions are due by 31 March. For more information 👉 https://acc.nz/4hD95us

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  • Our friends at ShopCare Charitable Trust have launched a new programme, which focuses on early intervention of pain and discomfort in the workplace. 👏 By taking the correct action at the first signs of discomfort or pain, you can prevent minor issues from escalating into injuries or longer-term musculoskeletal disorders. The ShopCare initiative includes an early intervention checklist for employers, good practice guidelines and more. You can check out the new resources here 👉 https://lnkd.in/g88NA3ZV

    ✨NEW resources: Early intervention of discomfort or pain ✨ This month, we’re pleased to launch a programme aimed at developing standardised guidance for early intervention of discomfort or pain to prevent workplace injuries. This ShopCare initiative is informed by a comprehensive review of best practices in both New Zealand and internationally, collaborating with industry experts. It has been written for you to use and adapt to the unique needs of your organisation. See the valuable new resources on our Ergonomics workstream webpage 👉 https://lnkd.in/g88NA3ZV It's thanks to ACC New Zealand that we are able to provide these resources for free to our community. #shopcare #healthandsafetynz #saferworkplaces #retailnz #nzretail #transportnz #logisticsnz #wellbeingnz #mentalhealthnz

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    We’re looking for ideas – big or small – on how we work together to improve recovery outcomes. 🙌 We want to work with the general practice sector to look at solution-focused initiatives that can provide benefits such as 👇 🔹 Reduced time to return to work or independence 🔹 Better rehabilitation outcomes 🔹 Reduction in the need for weekly compensation for low complex injuries We’ve heard your feedback and have made the process easier to submit your ideas, here’s how 👇 🔹 Visit our website to download and complete the Request for Information form 👉 https://lnkd.in/g4BNNkZz 🔹 Email the completed form to primarycare@acc.co.nz We’re also seeking clinicians and thought leaders who are interested in joining ACC’s new Primary Care Provider Advisory Group. This is your chance to help shape our next steps! Complete the Expression of Interest form also available on our website and email it to primarycare@acc.co.nz Submissions are due by 16 March.

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  • We were proud to support our partners in sexual violence prevention, Ngā Kaitiaki Mauri (NKM) at Te Matatini, bringing resources, healing and prevention to Te Matatini o Te Kāhui Maunga 2025 – the largest celebration of traditional Māori performing arts in the world. 🙌 Over the course of the week, NKM spoke to thousands of whānau, handing out free sexual violence resources in return for a completed survey. The survey asked whānau what safety looks like to them, who supports them and what they want to see in the sexual violence prevention space. 👏 Their latest resource was created based on feedback from whānau at the previous Matatini in 2023 – He Tapu Ahau, a bi-lingual pukapuka (book) for tamariki and their whānau about their inherent tapu and mana. The book is designed to teach bodily autonomy and boundaries, and spark kōrero (conversation) within whānau about tikanga that keep our mokopuna safe. Sherilee Kahui, ACC Prevention Lead Community and Wellbeing, joined NKM to tautoko (support) and give the hard-working volunteers and staff a chance to enjoy some kapa haka. “The NKM tent was a calm, shady haven that whānau could come to for a break and a kōrero,” Sherilee says. “There was a space for tamariki to do some colouring and bean bags that rangatahi could chill out on. We were handing out tote bags full of sexual violence prevention resources and whānau loved them. It was an honour to be able to support our partners doing their important mahi.” Read more about our partnership with Ngā Kaitiaki Mauri 👉 https://acc.nz/4cJFEEM

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  • We know it can be difficult to ask for support after experiencing sexual abuse or assault, but when you’re ready, we’re here to help. 🙌 We recently launched our new and improved Sensitive Claims Service, which includes some important changes to make it easier to access our services and create a better experience for survivors. Through the Sensitive Claims Service, we provide support to anyone in Aotearoa New Zealand, including visitors to the country, who have experienced sexual abuse or assault in New Zealand. Support can include therapy with an experienced provider and other services that are needed for your recovery. Learn more about the support we provide 👉 https://acc.nz/4itjuIO

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    We were incredibly proud to attend Te Matatini last week and to provide our largest ever offering of rongoā Māori at an event. 🌿 Eight rongoā Māori practitioners joined us at the ACC tent each day to give an experience of traditional Māori healing to kaihaka (competitors), supporters and whānau. Rongoā Māori has been available through ACC as a rehabilitation option since 2020 and has now supported over 13,500 ACC kiritaki (clients) in 148,500 rongoā sessions across the motu. We want to provide whānau with kaupapa Māori options that deliver culturally appropriate care and uphold our responsibilities to Māori under Te Tiriti o Waitangi. Rongoā Māori is available as a rehabilitation option for all New Zealanders with an accepted ACC injury claim, with around 40 per cent of those accessing our rongoā service being non-Māori. Find out how you can use rongoā Māori as part of your rehabilitation here 👉 https://acc.nz/3yLCfFO Renata Blair Eldon Paea Te Matatini Society Incorporated

  • We’ve enjoyed partnering with ShopCare Charitable Trust, who help retail workers feel safe and well at work. They provide free resources, like the Violent and Aggressive Behaviour (VAB) training module, which provides practical guidance on recognising early warning signs of VAB, de-escalating conflict and having supportive conversations after an incident. Access the training here 👉 https://lnkd.in/gVtJCCTB

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    Retail theft is up 12% - our free VAB manager training could help. You may have seen the new data from NZ Police - retail theft has increased 12% in the past year. See the press release here: https://lnkd.in/giBUwfwc We hear from retailers every day that violent and aggressive behaviour (VAB) is their biggest concern, and we know the impact it has on frontline teams. No one should feel unsafe at work. That’s why we want to share our most popular VAB training resource - Supporting Your Team. This online module provides practical guidance on recognising early warning signs, de-escalating conflict, and having supportive conversations after an incident. As leaders, managers, and business owners, how we support our teams in these moments makes a real difference. Thanks to our funding from ACC New Zealand, we can provide this resource free for our community – feel free to share. Access the training here: https://lnkd.in/gVtJCCTB #shopcare #healthandsafetynz #saferworkplaces #retailnz #nzretail #wellbeingnz #mentalhealthnz

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  • This year’s Te Matatini is historic in more ways than one. Not only has the festival returned to Taranaki for the first time in over 30 years – it’s also our largest ever offering of rongoā Māori at a community event. 🙌 We have up to eight rongoā Māori practitioners joining us each day at the ACC stall to give whānau an experience of rongoā (traditional Māori healing). Rongoā Māori has been available through ACC as a rehabilitation service since 2020 and has now helped over 13,500 ACC kiritaki (clients) across the motu (country). 👏 “Competitors and supporters can stop by the ACC tent to witness, and be part of, our strongest ever presence of rongoā,” says Renata Blair, ACC Deputy Chief Executive Māori. As of February 2025, ACC has provided rongoā Māori in over 15,800 claims, which has seen our practitioners deliver more than 148,500 rongoā sessions. “I’m proud that we’ve opened up kaupapa Māori options to support people’s recovery,” Rēnata says. “We want to provide whānau with a choice of kaupapa Māori services that deliver culturally appropriate care and uphold our responsibilities to Māori under Te Tiriti o Waitangi.” Rongoā Māori is available as a rehabilitation option for all New Zealanders with an accepted ACC injury claim, with around 40 per cent of those accessing our rongoā service being non-Māori. Find out how you can use rongoā Māori as part of your rehabilitation if you have an injury covered by us 👉 https://acc.nz/3yLCfFO

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  • It’s an honour being here at Pukekura/Bowl of Brooklands in New Plymouth for Te Matatini o Te Kāhui Maunga 2025, the largest celebration of traditional Māori performing arts in the world. A total of 55 groups are performing on stage this week to an audience of around 70,000 – and an expected 2.5 million viewers on TV or online. 📺 It’s the first time the event has returned to Taranaki in more than 30 years. “There’s nothing quite like Te Matatini in the world – it’s an awesome celebration of tikanga Māori and te ao Māori,” says Renata Blair, ACC Deputy Chief Executive Māori. We’re hosting a stand to share information about our services, as well as providing the largest ever offering of rongoā Māori (traditional healing) for people who are competing and supporting the event. 🙌 “Community events like Te Matatini are important for us as they provide a chance to kōrero and connect with whānau about our services, like rongoā Māori,” Rēnata says. “It helps us raise awareness and build understanding around the help available through ACC and services that improve access and health outcomes for Māori. We believe in the kaupapa of Te Matatini and we want to tautoko (support) whānau to live well.” For performance schedules, how to view and all other information, please visit the Te Matatini website 👉 https://acc.nz/43cLTi1

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  • A missed brain injury can have significant consequences for patients. If undiagnosed, a patient can have delayed recovery and reduced quality of life. Across Aotearoa, for people with serious injuries, brain injury assessments have been inconsistent, inequitable and limited in places. We’re proud to have supported a national campaign to improve early identification of traumatic brain injuries in the major trauma population. The campaign was led by Te Tāhū Hauora Health Quality & Safety Commission New Zealand and supported by ACC and the Trauma National Clinical Network. 👏 Find out more about what’s been achieved by the serious traumatic brain injury collaborative 👉 https://lnkd.in/gRhg3AmH

    The consequences of a missed brain injury are significant. If left undiagnosed, a traumatic brain injury (TBI) can affect patients’ long-term outcomes, delay their functional recovery and reduce their quality of life. Early identification enables patients to get the care and rehabilitation they need to support their recovery. In Aotearoa New Zealand, assessment of TBI in patients admitted to hospital with major trauma has been inconsistent, inequitable and in places very limited. In 2022, 55 percent of trauma clinical teams surveyed reported major trauma patients were likely to be discharged home without a brain injury assessment. This prompted a national improvement campaign, led by Te Tāhū Hauora Health Quality & Safety Commission, the Trauma National Clinical Network and the Accident Compensation Corporation (ACC). 🟡 Establishing a national serious TBI quality improvement collaborative Nine project teams from hospitals across the motu participated in a national serious TBI quality improvement collaborative. The aim was to improve identification of TBI by conducting post-traumatic amnesia (PTA) assessments for major trauma patients, to ensure all brain injured patients receive timely rehabilitation. PTA duration is a well-known indicator of injury severity and a predictor of functional outcome in those who sustain TBI. The duration of PTA is also used by hospitals and ACC to determine the severity of TBI and the rehabilitation services required. 🟡 Positive results from the collaborative A review has found that the TBI collaborative has resulted in lasting service improvement initiatives that have optimised the assessment of brain injury for the most seriously injured New Zealanders. It found that, at the collaborative sites, high volumes of  major trauma patients are being appropriately assessed - ensuring that brain injuries are being identified earlier in the care journey. In the first year (2022 and 2023) of collecting the PTA data point (which was also during the time the collaborative was running), median PTA assessment for collaborative sites was 75 percent, compared with 66 percent for non-participating sites. Between November 2023 and April 2024 results increased to 84 percent for collaborative sites, compared to 68 percent for non-collaborative sites. Visit our website to find out more about what’s been achieved by the serious traumatic brain injury collaborative: https://bit.ly/3EMf1Cs ACC New Zealand

    • A tohu designed by Jim Wiki that shows a pīwakawaka (fantail) in styled toi Māori patterns, representing the complexity of trauma work. 
Text reads: The TBI collaborative has resulted in lasting service improvement initiatives that have optimised the assessment of brain injury for the most seriously injured New Zealanders.

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