Shiji is a multi-national technology company that provides software solutions and services for enterprise companies in the hospitality, food service, retail and entertainment industries, ranging from hospitality technology platforms, hotel management solutions, food and beverage and retail systems, payment gateways, data management, online distribution and more. Founded in 1998 as a network solutions provider for hotels, Shiji today comprises over 5,000 employees in 80+ subsidiaries and brands in over 31 countries, serving more than 91,000 hotels, 200,000 restaurants and 600,000 retail outlets. Some of our products: Shiji Enterprise Platform - Enterprise-first, cloud platform for PMS, CRS and more Infrasys - Enterprise-level cloud Point-of-Sale ReviewPro - Hotel reputation and guest experience Concept - Golf, spa, and membership management IcePortal - Visuals and content distribution Payment Solutions - Global Payment Services Shiji Distribution Solutions - Global switch and channel manager
External link for Shiji Group
We just wrapped up a fantastic experience at the Hyatt EMEA IT Conference 2024 in Doha, Qatar! Jose Angel Alvarez Guixeras, Mike Marois, and Maitham Marzooq from the Shiji team spent several days immersed in inspiring discussions and valuable connections. Thank you to Hyatt for a forward-thinking event and to everyone we met for the engaging conversations! #hyatt #shiji #hospitalitytechnology
We had a fantastic time at Cendyn's World Tour event in Dubai! Thank you to everyone who attended Arup Banik's presentation on "The Power of Enterprise Platform for Seamless Operation and Superior Guest Experience," and a special thanks to Cendyn for including us on a panel discussing how integrated solutions help hotels streamline processes and enhance collaboration across departments. Cendyn's events are always inspiring, and we can’t wait for the Mexico edition next month! #cendyn #shiji #hospitalitytechnology
Consolidating guest data across different systems has always been a challenge. Building the first Single Guest Profile from the ground up allows for a unified guest view, not just within one platform but also across partner and competitor environments. It's about creating a solution that benefits the entire industry. Learn more about the Single Guest Profile here: https://lnkd.in/ekthAKxk #shiji #hotelpms #guestdata
AI is transforming hospitality, no doubt! In this week’s episode of 'Own Your Hotel's AI Shift' with The Hotels Network, Florencia C., our Director of Global Engagement and Sales Enablement, shares how AI is enhancing service, streamlining operations, and giving staff more time to focus on guest interactions. Watch it below ⤵️ #shiji #AIinHospitality
It’s Wednesday, and that means another episode of our video series Own Your Hotel’s AI Shift! 🎥 This week, we’re excited to feature Florencia C., Director of Global Engagement and Sales Enablement at Shiji Group, as she shares her insights on how AI is transforming hospitality. 🌍 Florencia highlights three key ways this technology is driving the industry forward: 💡 Enhancing customer service 💡 Expanding operational capabilities by automating repetitive tasks 💡 Giving staff more time to focus on guest interactions Florencia emphasizes that hoteliers who harness the power of AI to boost efficiency and effectiveness will be more valuable than ever. Don’t miss her full video—watch it here ⬇️ Check out all of the videos from the series so far: https://lnkd.in/d265E_zi #OwnYourHotelAIShift
📈 Why guest satisfaction rises despite review volume drops – key insights from Q3 As guest satisfaction continues to climb, review volumes tell a different story in the latest Shiji Guest Experience Update Q3 2024. This deep dive into global trends reveals actionable insights for hoteliers to optimize guest engagement during a transformative year: ◽ Global Review Index (GRI) rose to 86%, with 3-star hotels seeing the largest growth. ◽ Review volumes dropped by 4.4% due to fake review crackdowns. ◽ Asia-Pacific leads in guest satisfaction, while the Middle East and Africa top response efficiency. Read more about how hotels can adapt and thrive in this changing landscape: https://lnkd.in/dwPkbGk3 #Shiji #GuestExperience #HotelReviews
Wrapping up an incredible experience at the 2024 Accor Korea IT Meeting, hosted at the beautiful Sofitel Ambassador Seoul Hotel & Serviced Residences! We had the pleasure of connecting with IT managers from Accor properties across South Korea, who came together to explore the latest innovations and technologies transforming the hospitality industry. Our Korean team introduced Infrasys Cloud POS, highlighting how Shiji F&B solutions can help hotels elevate restaurant performance and create exceptional guest dining experiences. Take a look at some highlights from the event!" #ShijiGroup #AccorITMeeting2024
The Hospitality Show is just around the corner, and we’re excited to announce that Shiji will be there! Ryan King and Ryan M. Brough will be on-site, ready to connect and discuss how our cutting-edge solutions can enhance your business operations and guest experiences. Don’t miss the opportunity to meet with us! Click the link below to book a meeting with our team and explore how Shiji can drive your business forward: 👉 https://lnkd.in/eDvEPhUS See you next week at The Hospitality Show! #Shiji #TheHospitalityShow #HospitalityTech
We are excited to be attending The Hospitality Show, organized by the American Hotel & Lodging Association and HOTEL MANAGEMENT Magazine in San Antonio, Texas this month! Ryan King and Ryan M. Brough are excited to discuss Shiji Enterprise Platform (PMS), Infrasys Cloud POS, and the entire Shiji product lineup with the thousands of hospitality tech professionals in attendance. Book your meeting today! #TheHospitalityShow #Shiji #hospitalitytechnology #AHLA
This content isn’t available here
Access this content and more in the LinkedIn app
Thank you, València! We loved being part of this edition of the Instituto Tecnologico Hotelero (ITH) Hotel Data Games in Valencia, Spain. On behalf of the entire team, thank you to everyone who participated! - Gracias, València! Nos encantó formar parte de esta edición de los Instituto Tecnologico Hotelero (ITH) Hotel Data Games. De parte de todo el equipo, ¡gracias a todos los que participaron! #ITHhoteldata #shiji #hospitalitytechnology
Anna Alonso from Shiji will be one of several industry leaders joining "Tipping the Balance on Profit," an online event designed to help hospitality owners, investment funds, and operators improve profitability. For too long, the focus has been on REVPAR, but with rising costs, it’s clear that driving revenue alone isn’t enough. Join us at this discussion hosted by Open Revenue Consulting where the conversation will focus on the critical shift from revenue to profit. Don’t miss it! 🗓️ October 23, 16:00 CEST 📍Check out the agenda and register here: https://lnkd.in/dN3QHHrD #shiji #revenue #hospitalitytechnology
Last week, our Senior Vice President of APAC & Middle East, Nikkie Randhawa-Singh, was invited to speak at the prestigious IMPACT2024 SHTM Conference, hosted by the School of Hotel and Tourism Management, The Hong Kong Polytechnic University at Hotel ICON, Hong Kong. The event, themed "Tourism and Hospitality in the Age of Transformation," gathered industry leaders, policymakers, and academics to discuss key trends, share research, and explore innovative pathways for the future of hospitality and tourism. It was an honor for us to contribute to the conversation and share insights on how Shiji technology platforms are driving digital transformation in the hospitality industry, enhancing operations, and elevating guest experiences. Thank you, School of Hotel and Tourism Management, The Hong Kong Polytechnic University, for having us! #ShijiGroup #DigitalTransformation #HospitalityTech #IMPACT2024 #TourismTransformation #IndustryLeadership