UserGuiding

Success isn’t always tangible, but in unico IDtech's case, it sure was 🌟 Brazilian B2B company Unico was looking to improve their communication strategy, and on the way to success, they also managed to lower onboarding time. By almost 70% 🔥 But what did the trick? It was no top-secret strategy or a magic wand… Read the full story in the comments! ⬇️

👀 Don't overlook self-served support! 92% of customers say they would rather check a knowledge base for their problems - Crazy stats! 🤯 With that being said - Join me in a quick 45-minute webinar to learn about UserGuiding's newest feature - The Knowledge Base - and the best practices to scale your Support operations and elevate your user experience! 👇 Save your spot with the link below! https://lnkd.in/eP_VUcji

Nobody will remember: - Your salary - How “busy” you were - How many hours you worked People will remember: - You had less than 8 guide steps - How fast they got to the aha! moment - How clear your onboarding checklist tasks were

THE COUNTDOWN HAS STARTED ⏰ Missing a good UserGuiding webinar? We’re back with just the one for you… Join our growth marketing specialist, Joud, as she delves into how you can solve support problems the PLG self-serve way: With a Knowledge Base! We’re meeting on September 5th at 1:00 PM EST on your computer. Grab a seat before it’s too late! ⬇️ https://lnkd.in/dXrJeay9 #knowledgebase #webinar

PLG is all about easing business for you and your customers. But it comes at the cost of complete confusion before you figure out your product-led growth strategy. Let us lend a hand 🤚 #plg #productledgrowth #plgfunnel #plgflywheel

That one manager pulling up to the meeting only to say, “Keep up the good work!” and leave:

“What could be the difference between two frameworks used for PLG?” The quick answer is…Everything. A PLG funnel and a PLG flywheel are both solid growth models, though most effective for different projects. The PLG funnel is: → Simpler in terms of structure and linear stage progression → Best in short-term projects looking to score quick → Almost completely focused on acquiring customers and ends once the lead becomes a customer On the other side of the coin, the PLG flywheel is: → More complex thanks to its loop-shaped stages and secondary actions in the same loop, → Best in long-term projects that require time and resources, → Focused on retention, which also enables acquisition and advocacy So, it is safe to say they are pretty different in many ways, but the main impact stays the same: Both frameworks fully support product-led growth! So, how have these frameworks worked for you? Let us know in the comments!👇 #plg #productledgrowth #plgfunnel #plgflywheel

Going product-led and still using a traditional sales funnel? Here's what a PLG funnel is and why you need to consider switching things up a little ⬇️ Did the switch already? Let us know how it's been for you in the comments! #plg #plgfunnel #productledgrowth

You might have heard of a PLG flywheel, but... Are you using it to its full potential? Here's how it works: → Evaluators explore your product and make a purchase, becoming... → Beginners who start with the basics and grow into... → Regulars who depend on your product for key tasks, eventually becoming... → Champions who help improve and promote your product, bringing in new evaluators. This cycle is driven by 4 key actions: Activate, Adopt, Adore, and Advocate. And when done right, it creates a self-sustaining growth loop. The perks? Stronger customer relationships, streamlined processes, real-time insights, and continuous growth. Want to dive deeper? 👇 Read the full article in the comments and share your thoughts! #plg #flywheel

No tool, framework, or consultant can save a business. Not until it acknowledges the problem and starts to take action. Flowla 🌊 faced this reality head-on. Just before their Product Hunt launch, they realized their onboarding process needed automation - and a bit more. Then came the breakthrough: discovering UserGuiding. This key moment led to a 24% increase in Flowla's activation rates. Want to know more? The full story is in the comments 👇 #successstory #useronboarding