ArrowXL

ArrowXL

Truck Transportation

Wigan, England 7,463 followers

Two-person home delivery and warehousing with a focus on bespoke services centred around a customer-first approach.

About us

ArrowXL is the UK’s largest and longest-established two-person home delivery and warehousing specialist, with a focus on bespoke services centred around a customer-first approach. With a specialist range of bespoke delivery, in-home installation and assembly solutions, backed by award-winning technology, ArrowXL is challenging the traditional home delivery landscape, prioritising the customer’s overall brand experience and driving repeat sales for retailers, e-tailers, and manufacturers. Unrivalled in the frequency and breadth of its coverage, ArrowXL services 100% of the UK mainland population whilst providing deliveries six days a week to 98% of UK postcodes. The company’s employed and highly trained delivery crews ensure a seamless customer journey for more than 7,000 people awaiting high-value, emotionally driven purchases each day. ArrowXL delivers to the Scottish Highlands and Northern Ireland, operating out of their own dedicated hubs across both regions, whilst the company also provides a range of services to the Republic of Ireland. In addition to its market-leading delivery and in-home solutions, ArrowXL boasts a dynamic portfolio of services that provide retailers and manufacturers with everything they need to grow their businesses, including fulfilment, warehousing and storage.

Industry
Truck Transportation
Company size
1,001-5,000 employees
Headquarters
Wigan, England
Type
Privately Held
Founded
1984
Specialties
2-Man Home Delivery Service, National Coverage, Supply Chain, Fulfilment, Returns, Assembly, 2-Person Home Delivery Service, 2-Man Delivery, 2-Person Delivery, Logistics, Warehousing, Next Day Delivery, 48 Hour Delivery, 72 Hour Delivery, Full WMS, Final Mile Delivery, Last Mile Delivery, 24 Hour Delivery, 3PL Fulfilment, and Drop Shipping

Locations

Employees at ArrowXL

Updates

  • View organization page for ArrowXL, graphic

    7,463 followers

    🚚 ArrowXL: Going the Extra Mile to Get It Just Right! 🌟 At ArrowXL, we understand the importance of not only delivering your items but also making sure they’re placed exactly where you need them. Valerie Alexander’s feedback captures our commitment to exceptional service: "The delivery men were excellent. Very accommodating and determined to support us in getting our new fridge situated in the right place." - by Valerie Alexander ✅ Accommodating Service: Our delivery crew is here to help, listening to your customer's specific needs to make sure your customers' items are exactly where you want them. ✅ Room of Choice as Standard: We believe that delivering to the right room — or the perfect spot within it — is essential to a seamless experience. ✅ Dedication to Customer Satisfaction: Our delivery crews are committed to going above and beyond to ensure consumers are 100% satisfied. Valerie’s feedback highlights our determination to provide a tailored, customer-focused service that truly makes a difference. 🙏 Thank you, Valerie, for your wonderful review! We’re dedicated to maintaining this level of service and ensuring every delivery is smooth, accommodating, and customer-centric. Experience the ArrowXL difference for yourself. Visit our website to learn more and schedule your next delivery with us today! https://lnkd.in/d8R72ER9 #ArrowXL #CustomerSatisfaction #RoomOfChoice #AccommodatingService #ExceptionalDelivery #ExceedingExpectations

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  • View organization page for ArrowXL, graphic

    7,463 followers

    🚚 ArrowXL Proudly Supporting Naturewall’s Nationwide Deliveries! 🌍 We’re excited to announce that ArrowXL has been chosen by Naturewall, the UK’s leading SlatWall manufacturer, to deliver thousands of their stunning wall panels to homes across the country each month. With our expert two-person delivery service, we’ll ensure Naturewall’s customers receive their eco-friendly products safely and on time, with full tracking and updates along the way. At ArrowXL, we’re committed to providing a reliable and sustainable delivery solution, helping Naturewall continue their impressive growth. Contact our team for expert delivery support! https://lnkd.in/d8R72ER9 Craig Kavanagh - National | John Sixsmith - North East / Yorkshire | Allan Pape - South | Ian Wilkinson - North-West & Scotland | Jack Cannon - New Business Enquiries #ArrowXL #TwoPersonDelivery #Sustainability #CustomerExperience #Naturewall

    Naturewall Selects ArrowXL for Nationwide Home Deliveries

    Naturewall Selects ArrowXL for Nationwide Home Deliveries

    ArrowXL on LinkedIn

  • View organization page for ArrowXL, graphic

    7,463 followers

    🚚 ArrowXL: Efficient Service Delivered to Your Room of Choice! 🌟 At ArrowXL, we focus on providing efficient, hassle-free service, with clear communication at every step. We’re excited to share this feedback from Mrs. C Robinson: "Great efficient service. Called ahead to advise arrival time and carried the TV into the required room." - Mrs. C Robinson ✅ Clear Communication: Our dlivery crews call ahead to keep your customers informed of their delivery time, ensuring you’re always prepared. ✅ Room of Choice Delivery: We don’t just drop items at the door — we deliver to the room consumers choose, making the process seamless and convenient. ✅ Efficient and Professional Service: Our delivery crews are dedicated to providing quick and professional service, getting items exactly where they need to go. Mrs. C Robinson’s feedback highlights our commitment to delivering efficient service, with attention to detail and a focus on customer satisfaction. 🙏 Thank you, Mrs. C Robinson, for your kind words! We’re dedicated to maintaining these high standards and ensuring every delivery is smooth and efficient. Experience the ArrowXL difference for yourself. Visit our website to learn more and schedule your next delivery with us today! https://lnkd.in/d8R72ER9 #ArrowXL #EfficientService #RoomOfChoice #CustomerSatisfaction #ProfessionalDelivery #GreatService

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  • ArrowXL reposted this

    View organization page for ArrowXL, graphic

    7,463 followers

    Delivering Excellence at Every Step! At ArrowXL, our seamless delivery process ensures a smooth, efficient, and customer-centric journey from order to feedback: 🛒 Customer Orders: It all starts with your customers placing their orders for your product. 📅 Delivery Booking: Customers easily select their preferred delivery slot, and for diary bookings, we contact them to finalise the delivery date. 🚚 Route Planning: We optimise delivery routes and inject products from our warehouse into our trusted delivery network. 📲 Communication: We keep everyone informed, sending a 2-hour time slot via SMS and email to both the customer and the client a day in advance. 📦 Delivery Day: A tracking link is provided, and we make a 30-minute pre-delivery phone call. Upon arrival, we ensure the item is delivered, with signatures and images captured for security. 📝 Collect Feedback: After delivery, we send feedback reminders to ensure we're constantly improving, with customers sharing their experience on CSAT and Trustpilot. We're not just delivering goods – we're delivering peace of mind! 🚚 https://lnkd.in/d8R72ER9 #CustomerExperience #2PersonDelivery #Logistics #ArrowXL #FinalMileDelivery #CustomerSatisfaction #EfficientDelivery #TrustPilotReviews

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  • View organization page for ArrowXL, graphic

    7,463 followers

    Delivering Excellence at Every Step! At ArrowXL, our seamless delivery process ensures a smooth, efficient, and customer-centric journey from order to feedback: 🛒 Customer Orders: It all starts with your customers placing their orders for your product. 📅 Delivery Booking: Customers easily select their preferred delivery slot, and for diary bookings, we contact them to finalise the delivery date. 🚚 Route Planning: We optimise delivery routes and inject products from our warehouse into our trusted delivery network. 📲 Communication: We keep everyone informed, sending a 2-hour time slot via SMS and email to both the customer and the client a day in advance. 📦 Delivery Day: A tracking link is provided, and we make a 30-minute pre-delivery phone call. Upon arrival, we ensure the item is delivered, with signatures and images captured for security. 📝 Collect Feedback: After delivery, we send feedback reminders to ensure we're constantly improving, with customers sharing their experience on CSAT and Trustpilot. We're not just delivering goods – we're delivering peace of mind! 🚚 https://lnkd.in/d8R72ER9 #CustomerExperience #2PersonDelivery #Logistics #ArrowXL #FinalMileDelivery #CustomerSatisfaction #EfficientDelivery #TrustPilotReviews

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  • View organization page for ArrowXL, graphic

    7,463 followers

    At ArrowXL, we believe doing business with us should be as easy as possible, which is why we’ve developed a seamless, stress-free integration & onboarding process. With a range of integrations for leading WMS, ERP, and Order Management Systems, you can expect a quick and streamlined onboarding experience, led by our skilled onboarding team who are dedicated to ensuring a seamless transition. For businesses that prefer API-driven solutions, our comprehensive suite of order management APIs ensures fast and efficient connectivity. Simplify your delivery operations with ArrowXL. Get in touch to learn more at: https://lnkd.in/d8R72ER9 #Logistics #SupplyChain #API #Warehousing #DeliverySolutions

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  • View organization page for ArrowXL, graphic

    7,463 followers

    🚚 ArrowXL: Consistently Smooth Deliveries, Every Time! 🌟 At ArrowXL, we pride ourselves on delivering not just parcels, but peace of mind with every delivery. We’re delighted to share this feedback from Miss Lesley R, who has experienced our service multiple times: "Another smooth delivery from ArrowXL: Had a few deliveries now from ArrowXL and all have gone smoothly. I got my time slot the evening before delivery, and the fellas gave me a call on the morning of delivery with a more accurate time. They were actually early and carried my parcel inside for me." - Miss Lesley R ✅ Reliable Time Slots: We provide you with a delivery time slot the evening before, so your customers are always prepared. ✅ Proactive Communication: Our team calls on the day of delivery to give your customers an accurate time, ensuring a smooth and stress-free experience. ✅ Efficient Service: Our delivery crews go the extra mile with room-of-choice delivery and lite assembly. Miss Lesley R’s experience highlights our commitment to consistent, reliable, and smooth deliveries that leave your customers completely satisfied with their delivery experience. 🙏 Thank you, Miss Lesley R, for your kind words and continued trust in ArrowXL! We look forward to providing many more smooth deliveries in the future. Experience the ArrowXL difference for yourself. Visit our website to learn more and schedule your next delivery with us today! https://lnkd.in/d8R72ER9 #ArrowXL #SmoothDeliveries #CustomerSatisfaction #OnTimeDelivery #ProactiveCommunication #ConsistentService

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  • View organization page for ArrowXL, graphic

    7,463 followers

    🎉 Celebrating Our Recent Macmillan Coffee Morning Event! 🎉 Recently, our brilliant IT Team hosted a special coffee-tasting competition in support of the Macmillan Coffee Morning, and it was a fantastic success! ☕✨ Gary Tickle took on the role of tasting judge, with Rachel Hopkins presenting the awards to our talented winners. We were also honoured to be joined via Teams by Katie Holroyd, Deputy Macmillan Information and Support Manager, who provided valuable insights about the Macmillan Information and Support Service, which offers essential emotional, financial, and physical support to those affected by cancer. 🏥 The service has two free drop-in centres available in Wigan: Thomas Linacre Centre, Wigan Town Centre Cancer Care Centre, Wigan Infirmary Both are open Monday – Friday, 8:30 am – 4:30 pm, offering accessible and compassionate support. Congratulations to our winners, Joseph Molloy, Dominick Prosser CMILT, and Ashley Linnet! 🏆👏 Thank you to everyone who took part in this fun and meaningful event. Macmillan Cancer Support #MacmillanCoffeeMorning #CancerSupport #CommunitySpirit #ArrowXL #WeCare

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  • View organization page for ArrowXL, graphic

    7,463 followers

    Optimising your supply chain starts with efficient and reliable warehousing. At ArrowXL, our state-of-the-art storage and fulfilment solutions ensure your products are stored safely and dispatched with precision. Whether you need scalable storage or integrated fulfilment, our expert team and advanced technology keep your operations running smoothly, helping you meet customer demands effortlessly. Learn how ArrowXL can support your business with seamless warehousing solutions: https://lnkd.in/eRX-k34A. #Warehousing #SupplyChain #FulfilmentSolutions #LogisticsExcellence

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  • View organization page for ArrowXL, graphic

    7,463 followers

    ArrowXL recently had the pleasure of hosting TentBox at our Wigan warehouse for a stock audit, led by Lucy Larner, Finance Director, and Rachel Diduch, Project Manager. Their visit allowed them to observe first-hand our meticulous stock management and robust returns process, both designed to deliver efficiency and customer satisfaction. Following the visit led by Kieran Clarke, TentBox left with glowing feedback about the quality of our service and the professionalism of our team. You can read more in the article linked below. Experience the ArrowXL difference for yourself. Visit our website to learn more and schedule your customers' next delivery and installation with us today! https://lnkd.in/d8R72ER9

    TentBox Visits ArrowXL’s Wigan Warehouse – A Productive and Insightful Stock Audit

    TentBox Visits ArrowXL’s Wigan Warehouse – A Productive and Insightful Stock Audit

    ArrowXL on LinkedIn

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