Attractions.io

🍁 Ready for an update on what’s new at Attractions.io? Our Autumn 2024 Product Update is here, showcasing the latest features, enhancements, and optimisations we've been working on to elevate the guest experience and streamline your operations. Take a look: 🔍 Smarter Navigation: With new map optimisations, guests can effortlessly control their view. Camera lock ensures they stay oriented as they explore, always heading in the right direction. 🔐 Simplified Login: Enjoy a smoother sign-in with OAuth2 SSO, allowing guests to log in with their preferred provider. 🎟️ Optimised Ticketing: Flexible date selection, instant booking confirmations, and enhanced capacity management set the tone for a friction-free visit. 💡 Bespoke Solutions: Explore custom solutions like Butlins' token-based purchases and Table Mountain Cableway's real-time updates. 🚨 Coming Soon: Our Conversational AI is set to launch at the IAAPA Expo next month. Get a first look here. Link to the full update: https://lnkd.in/gS6xaak8

🦒 It's day 1 of the EAZA Annual Conference! If you're in Leipzig, swing by the White Hall to catch up with Alexander and Jemima and grab your copy of the 2024 Digital Guest Experience Report. With over a decade of experience supporting top wildlife attractions like San Diego Zoo, Zoo Tampa, and Chester Zoo, we're here to help you: ✅ Uncover behavioural insights to make informed, data-driven decisions ✅ Educate and engage guests through targeted messaging and content ✅ Reduce paper waste by eliminating printed maps, tickets, and brochures #EAZA2024 #guestexperience #mobileapps #zooapps

Last week, we launched the 2024 Digital Guest Experience Report. 📊 Our research reveals that 81% of attraction guests are concerned about how their data is collected and used. In a breakdown of the findings, Dolf DeJong from Toronto Zoo and Mark Locker from Attractions.io highlight how transparency around data use—particularly how it enhances the guest experience—is key to building lasting trust with your guests. Find the link to the full report and webinar in the comments.  👇

🦁 Will we see you at the EAZA Annual Conference? Jemima Allden and Alexander Thacker are heading to Zoo Leipzig GmbH next week, and they can't wait to meet you! If you're attending, don't miss the opportunity to discover firsthand how a mobile app enhances your guest experience by: 📍 Helping guests find their favourite animals and immersing them in your park after dark with interactive maps. ✉ Informing explorers of all ages with personalised messaging and interactive content.  🍔 Offering mobile food ordering and opportunities to support their favourite causes by making adoptions and purchases from your digital store.

IAAPA Europe 2024 is officially a wrap! A big thank you to everyone who dropped by our stand and hAPPy hour with Mobaro. We had some fantastic conversations and were thrilled to connect with so many of you. From insightful educational sessions to engaging site visits, it was an amazing few days. If you missed out on trying one of our Wayfinder Weizens, don't worry—there's still time to connect! Drop us a message, and we'll gladly continue the conversation. 💌

Hey operators! Is your digital strategy aligned with what your guests really want? 🤷♀️ Find out in our latest research, the 2024 Digital Guest Experience Report, developed in partnership with Cinchio Solutions. The report reveals a growing disconnect between guest expectations and the digital experiences offered by attractions. It also offers practical insights on how operators can embrace new technologies, like AI, to close the gap and enhance guest satisfaction. 📊 Key findings include: - Only 22% of guests feel current digital experiences are great. - 72% of guests believe that a strong digital experience builds brand trust. - 63% are willing to pay more if their digital needs are met. - Only 33% of guests trust the way their data is handled. The data doesn't lie! Hit the link to download your copy of the report 👉 https://lnkd.in/gytztjcM #DigitalExperience #GuestSatisfaction #AttractionsTech #GuestExperience #GX

If you’re at IAAPA Expo Europe in Amsterdam today, be sure to swing by stand 8551 for the Attractions.io hAPPy hour from 4pm and discover what ‘The Wayfinder’ is all about! 🗺️🍻 Plus, we’re teaming up with our neighbours at Mobaro for twice the fun with their “Mobeero” on offer too! See you there! 🎉

Hey Mobaro! Your Mobeeros are great, but have you tried our Wayfinder Weizens? 🍻

🦁 Our Senior Customer Success Manager, Cory Nadler, had a fantastic time at this week's Association of Zoos and Aquariums Annual Conference. We're proud to partner with SSA Group and Cinchio Solutions to bring cutting-edge mobile and F&B solutions to leading wildlife attractions across the USA. Together, we're enhancing the guest experience and empowering these cultural institutions to achieve their conservation and education goals. #AZA2024 #Partnership #GuestExperience

👀 Who tuned into the UK Theme Park Awards? Congratulations to all the winners! It's fantastic to see the UK's top theme parks come together to celebrate the best in guest experience. Our CEO & Founder, Mark Locker was honoured to be a judge for this special occasion. Catch all the action here 👉 - https://lnkd.in/gaXDp37u