Clarasys

We're looking forward to attending Anthropy UK at the Eden Project next week, where some of our team, Rutger Veltman, Sam Maguire, Alex Willford and Matt Gherardi will be facilitating a workshop to explore the role of regulators in enabling purpose-led business alongside Ed Leighton, Director of Strategy and Policy at Ofcom, Marcus Rink, Chief Inspector at Drinking Water Inspectorate (DWI), and Anglian Water Services Group chair Dr Ros C Rivaz and Group Chief Sustainability Officer, Andy Brown. This session promises to be highly interactive and insightful, providing valuable perspectives for aligning regulatory practices with the goals of purpose-led businesses. We encourage regulators, businesses, ministers, civil servants, NGOs, and academics in attendance to join the discussion. #PurposeLedBusiness #AnthropyUK

Discover how Generative AI is transforming media subscription models in our latest blog by Loïc Le Fouest. Explore how AI-driven personalisation can enhance content recommendations, predict churn, and optimise pricing strategies to boost customer satisfaction and retention. Take away five strategic steps to turn your Generative AI ambitions into action. 🔗 👉 https://lnkd.in/e7ut_trf #GenAI #AI #Media #SubscriptionModels #CustomerExperience #GenerativeAI #Retention

Our M&A post-merger integration planning guide reveals a blueprint for successful mergers and acquisitions. Explore strategic approaches that accelerate growth, manage risks, and ensure readiness on day one. Understand the crucial impact of leadership, governance, and cultural integration to shape a thriving future for both customers and employees. Download it here: https://lnkd.in/eDpEc-tJ #Mergers #Acquisitions #BusinessGrowth #PostMergerIntegration

Clarasys consultants joined tech strategy experts for a second day at the Tech Show London yesterday. Here are our six key takeaways from day two. 1) Customer service: GenAI gives consumers the freedom to choose how they interact with your business. Prioritise your customers - only use GenAI when it improves CX. 2) Data strategy: Take a two-pronged approach by cleaning data and, at the same time, working on your wider strategy, data platform, and systems roadmap. 3) Embedding an AI culture: Organisations are giving basic AI training, but many aren’t thinking through all the actors in the AI space. You need systems thinking to understand what stakeholders are trying to do. Explain and demystify AI, why it’s important to your business, and what the stakeholders’ roles are. Senior leaders have a role to play here, we need to help them to see, feel and try for themselves. This will establish a basis for future work. 4) Data science teams: Data science teams should act as AI ambassadors, engage the organisation, and communicate the value you are trying to deliver or the problem you are trying to solve. Create plenty of allies. 5) Ethics: Create a governance team with experts who understand the regulatory framework. Expect changes in this area. International standards such as ISO will help your business. 6) Skills: Organisations are not investing enough in equipping their teams with AI skills. We need to be continuously learning at work - this requires investment. #TechShowLondon #AI #CustomerService #DataStrategy #AICulture

A week ago today, we hosted the 5th UK Rebel Cell at Clarasys HQ in London. It was fantastic to connect with like-minded companies and further fuel our existing knowledge on how to help companies become more progressive. A special thanks to Trevor Hudson (MSc MABP FLPI), who led the session that aimed to better understand the individual behaviours and leadership qualities that enable progressive organisations to succeed. The wise words you shared about common pitfalls organisations fall into when striving to be more progressive and how to avoid these were insightful. And to Lisa Gill for the models extracted from your original content that informed our key takeaways: - Prison of Niceness: When doing people-oriented work, it can be viewed as "soft" or ineffective. You can be tough on others as long as you’re respectful and maintain ‘relationship hygiene’. - Adult-Adult relationships: In order to navigate difficult conversations effectively, choose to relate to others in an Adult-Adult way, saying ‘We should talk about X’ rather than ‘I think we should do X’. Using rank to bring up issues creates a parent-child dynamic and is ineffective for resolving underlying issues. - To have effective conversations, understand people on a deeper level (feelings, beliefs, mindsets, values). These underlying factors often get in the way to finding solutions, so progressive organisations should bring them to the table and address them to aid conflict resolution. We discussed how these emotional aspects are often perceived as ‘feminine’, making it hard to bring them up without seeming weak. We're looking forward to the next session, where the cell will discuss how to drive accountability while empowering people to make choices. What is a Rebel Cell?  A rebel cell is a network of progressive workplaces, created by the Corporate Rebels, to connect innovative work practice pioneers to learn, share, connect and continue evolving their world of work. If you are part of a company of more than 10 people and would like to be part of this action-oriented group, reach out to our UK coordinators Robbie Motamed, Ellen Brownings or Sarah MacCallum-Orr. #ProgressiveWorkplace #ProgressiveOrganisations #ProgressiveIsPower

Yesterday, we joined tech strategy leaders at day one of the Tech Show London to hear how businesses use GenAI today. Here are our six key takeaways: 1) Understand, test, and show the benefits: How is AI being used in your business? Ask your people to be transparent about their AI activity, share ideas, and experiment. Have a safe space to test GenAI and allow people in your company to learn how best to use it. This will de-risk innovation. Get a business sponsor who can illustrate your use case (outside of technology) and show the benefit to the business. 2) C-Suite: How can leaders enable the business’s AI ambitions to be achieved? Be clear on how it’ll enable the strategy to be achieved. Tell the story through the business problems you’ll be solving. Find use cases your CFO will back. Bring different stakeholders from across the business together - it goes beyond IT. 3) People: GenAI can produce content, but humans bring meaning to the world. Your people are your most important asset. Allow people the time to learn and embrace the unknown world of GenAI. 4) Customers: Consider what’s important to your customers, understand their habits, behaviours, and preferences, and then choose the best way forward. Be sure of the user experience you’re trying to deliver and focus on the specific problem you’re trying to solve. This will put you in the best position to leverage GenAI tools. 5) Adoption: 91% of organisations don’t feel ready to scale AI. Businesses need to integrate AI into people’s lives to enable seamless adoption. Unless you use GenAI to change what you do today, you won’t see ROI. 6) Compliance: AI agents allow you to force more compliance. AI agents are being used as an enablement tool to allow customers to make decisions. We will be there today as well so feel free to reach out and we will of course be posting our highlights of the day. #TechShowLondon #AI

Moray Busch unveils the critical role of early post-merger integration (PMI) in ensuring M&A success in 2025. This comprehensive article covers the latest trends and predictions in mergers and acquisitions, key challenges, and best practices for seamless integration. Explore how aligning PMI with broader transformation objectives can unlock significant value and mitigate risks for your organisation. Read in full to equip yourself with the insights needed to navigate the complexities of M&A in 2025 and drive sustainable growth. 🔗 https://lnkd.in/eaFkiJ4F #MergersAndAcquisitions #PostMergerIntegration #BusinessTransformation #MA2025 #PMIStrategy

Implementing subscriptions, particularly in B2B contexts, can be challenging. Matt Cheung explores some of the common pitfalls across the subscription journey, some of the key differences between B2B and B2C subscriptions, and requirements for scaling subscription products to multiple users here: https://lnkd.in/eMtUywJu #B2B #B2BSubscriptions #Subscriptions #SubscriptionModel

At Clarasys, our core purpose is to make a lasting difference to the way people live, work and grow. To ‘Accelerate Action’ in light of this year's International Women’s Day theme, we wanted to join the discussion and demonstrate our commitment to gender equality. In our latest blog, Natasha Porter and Hannah Worth explore why closing the gender gap drives growth and innovation and how we are taking action to support returning mothers and drive inclusive growth, benefiting employees and clients alike. Read it here: https://lnkd.in/e_4dADJM #IWD2025 #AccelerateAction

Yesterday, we kicked off International Women's Day celebrations in our London HQ with a hybrid panel event and plenty of cake! Host Hannah Tomlinson (she/her) began the discussion, which built on this year's theme, 'Accelerating Action'. Panellists Katie Bunting, Laura Gray, Robbie Motamed and Sophie Andrews shared their own experiences and the exciting work of our 'returning mothers' team, a group of people who are working internally to better support our female colleagues on their return to work post-maternity leave, to not only settle back into work, but thrive. It was a fantastic forum to openly explore the barriers women face in the workplace and discuss how we can drive change and make a real impact at Clarasys and beyond. #AccelerateAction #IWD2025 #InternationalWomensDay