Collinson’s cover photo
Collinson

Collinson

Consumer Services

London, England 53,768 followers

Products and services for better customer experiences

About us

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide. We deliver market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million end consumers. We are also the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,700+ lounges and travel experiences, helping to elevate the journey into something special.  Private ownership means we can focus on the values that are important to us. These drive everything we do and result in us acting with integrity and agility while making long-term investments and decisions.

Industry
Consumer Services
Company size
1,001-5,000 employees
Headquarters
London, England
Type
Privately Held
Founded
1989
Specialties
Airport & Travel Enhancement, Loyalty & Customer Engagement, Travel Insurance, Airport Lounges, Reward Programmes, Rewards Earning, and International Healthcare

Locations

  • Primary

    3 More London Riverside

    London, England SE1 2AQ, GB

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  • 50 Federal Street

    Boston, MA 02110, US

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  • 5217 Tennyson Parkway

    Suite 100

    Dallas, TX 75024, US

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  • Av. Angélica 2447, 1 Andar

    Higienópolis

    São Paulo, SP 01227-200, BR

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  • 124 Walker Street

    Level 13

    North Sydney, NSW 2060, AU

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  • 3rd Floor, No. 77 Cultural and Creative Park

    No. 11 Hutong Cangjingguan

    Dongcheng District, Beijing 100007, CN

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  • 838 South Huangpi Road, Huangpu District

    Room 106 9th Floor, Tower B, China Overseas International Center

    Shanghai, 200025, CN

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  • 979 King's Road

    1601-1602, 16th Floor, Oxford House Taikoo Place, Quarry Bay

    Hong Kong, HK

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  • Sahar Road Andheri East

    501-505 Ascot Centre, 5th Floor Sahar Road

    Mumbai, 400099, IN

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  • 3-21-21 Akasaka Minato-ku

    4th floor, SUNWATT Watanabe building

    Tokyo, 107-0052, JP

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  • 152 Beach Road

    #20-01/04 Gateway East

    Singapore, 189721, SG

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  • 85 rue Pierre Duhem

    AIX-EN-Provence, 13290, FR

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  • IDA Business, Park Athlumney

    Navan, Meath, IE

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  • St Anne Street

    3rd Floor, Development House

    Floriana, 9010, MT

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  • Canal Close

    Century Falls Office Park, Block E

    Cape Town, Western Cape 7441, ZA

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  • Sheikh Zayed Road

    Office 3204 Tower A, Business Central Towers, Dubai Media City

    Dubai, AE

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  • Perrymount Road

    Sussex House

    Haywards Heath, England RH16 1DN, GB

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Employees at Collinson

Updates

  • We are thrilled to announce that Collinson is becoming the founding partner of Save the Children's Humanitarian Network. With over 100 years of experience, Save the Children has been at the forefront of disaster relief, pioneering solutions to complex problems and delivering child-centered support across the globe. This partnership aligns with our commitment to making a sustainable impact. By joining the Humanitarian Network, we’ll help provide urgent support to children in crisis, enhance collaboration, and amplify the voices of those who need it most. We cannot wait to see where deepening of our partnership with Save the Children takes us.

    View organization page for Save the Children UK

    450,605 followers

    We're proudly launching Save the Children’s Humanitarian Network – a powerful new collective committed to standing together with children facing crises around the world. 👏 Yesterday, senior leaders from across the private sector marked the launch alongside Save the Children’s experts and had a solutions-focused discussion about the future of humanitarian action. Founding network members GSK, Collinson, and Norton Rose Fulbright, were joined by guests from our partners Vodafone Foundation, Virgin Atlantic, AXA XL, and more. For over a century, Save the Children has responded to disasters around the world and pioneered new solutions for some of the most complex problems in times of crisis. By working in partnership we can ensure we’re there for children before, during and after disaster strikes. If your business is looking to make a difference, email our Humanitarian Network to find out more 📧➡️ HumanitarianNetwork@savethechildren.org.uk

    • Professional group seated around a conference table listens attentively during a presentation at a Humanitarian Network Launch Roundtable. Two large screens display the event's information and speakers.
    • Four individuals seated at a conference table with name tags, engaged in discussion, in a room with glass walls labeled "BOARDROOM" and decorated with humanitarian-themed photographs.
    • Group of people attending a workshop with laptops, sitting in a conference room with banners for Save the Children and the HumanitarianNetwork displayed. Two large screens show a video conference in progress.
    • Seven professionals sitting at a conference table, engaged in a discussion under a "Save the Children Humanitarian Network" banner in a well-lit room with windows.
  • View organization page for Collinson

    53,768 followers

    Collinson was proud to take part in CAMP 2025 in Cartagena, Colombia, where industry leaders gathered to discuss the latest trends shaping customer engagement, loyalty, and business growth. On Day 1, our VP of Business Solutions, Daniel Beloso, took the stage to share key insights on the Value of Sport & Music Tourism report, in front of key financial institutions from across the region. Alongside him, Juan Carlos Giraldo, Business Development Director, connected with partners and engaged in meaningful discussions throughout the event. CAMP provided a fantastic opportunity to exchange ideas with industry peers and explore innovative solutions—all with the shared goal of enhancing customer experience, strengthening loyalty and delivering long-term value. #Collinson #CAMP2025 #Asobancaria #CustomerEngagement #TravelBenefits #LoyaltyPrograms #FinancialServices

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  • View organization page for Collinson

    53,768 followers

    In a recent Let's Talk Loyalty and Loyalty TV conversation with host, Paula Thomas, Aditya Vardhan Tibrewala, Chief Executive Officer of Sompo Insurance Thailand and James Ellis Collinson International’s Vice President of Business Development in Asia Pacific, shared insights on opportunities and challenges brands face today to attract and retain their most valued customers. Tune in to the discussion with host Paula Thomas to learn how you can unlock the power and influence of travel-related rewards and benefits on consumer engagement and loyalty. Read more: https://lnkd.in/eQU5UKHs #Collinson #CollinsonInsurance #Sompo #LetsTalkLoyalty #Thailand #SmartDelay #customerexperience #customersatisfaction #travel #insurance #travelbenefits #flightdelay

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  • View organization page for Collinson

    53,768 followers

    With more travellers expected to take to the skies this year, increased passenger traffic can also result in flight delays or cancellations. We are delighted to partner with Ping An Insurance (Hong Kong) to extend SmartDelay™ to their online travel insurance policy holders, offering them peace of mind during such unforeseen circumstances. Eligible customers can now access over 1,700 airport lounges and travel experiences worldwide in the event of a flight delay or cancellation. Read more: https://bit.ly/3QZXVUw #Collinson #CollinsonInsurance #PingAn #HongKong #SmartDelay #customerexperience #customersatisfaction #travel #insurance #travelbenefits #flightdelay

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  • This International Women’s Day the UN theme is ‘For ALL women and girls: Rights, Equality, Empowerment. At Collinson Group, we believe in supporting the incredible generation of female colleagues we have today and empowering the next generation of tomorrow. From our flexible family-friendly policies, global hybrid work policy and enhanced women’s health policies, we strive to be a business that women want to work for and with. For the last two years we have partnered with Save the Children Girl's Impact Fund to drive action across several female focused initiatives and girl-led networks. Keep your eyes peeled for some stories about some of the amazing women we have at Collinson over the next few weeks.

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  • View organization page for Collinson

    53,768 followers

    Brands often treat loyalty schemes as cost centres, which hinders their profitability. To improve profitability, brands should adopt data-driven strategies, such as using AI to personalise offers, diversifying rewards beyond discounts, and implementing detailed revenue tracking. But mostly, they should involve the CFO when developing the loyalty strategy. Read our full article and get all the insights here: https://bit.ly/3DqjMkT

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  • View organization page for Collinson

    53,768 followers

    We are thrilled to announce our participation in the 15th CAMP 2025, taking place in Cartagena this year! At this key event for the financial industry in the region, Daniel Beloso, Vice President of Business Solutions, will share insights and trends on The Value of Sports and Music Tourism and its impact on businesses within the sector. Daniel’s presentation will take place on March 06 at 15:10 hours. It’s a fantastic opportunity to connect, exchange ideas, and explore the future of the payments industry. We can’t wait to see you there! #CAMP2025 #FinancialIndustry #Collinson #Asobancaria

  • View organization page for Collinson

    53,768 followers

    With International Women’s Day approaching, we are thrilled to announce our partnership with Elite Motorsport racing driver, Bianca Bustamante as our newest Asia Pacific brand advocate for Priority Pass. Born and raised in the Philippines, Bianca is a trailblazer in her field, and one of the few Southeast Asian women in motorsport. As part of our ongoing support for athlete wellness, we are delighted to also be providing Bianca with access to Priority Pass’ network of airport lounges and travel experiences globally and we hope that through this, she can enjoy a better rest before her flights and arrive feeling more refreshed and focused on achieving her best in her upcoming races. #CollinsonInternational #PriorityPass #BiancaBustamante #TeamBianca #EliteMotorsport #womeninmotorsport #athletewellness #airportlounge #travelexperience

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  • View organization page for Collinson

    53,768 followers

    In the latest Let's Talk Loyalty and Loyalty TV episode, Priyanka Lakhani, Senior Vice President at Collinson International, and Paula Thomas, Founder & CEO of Loyalty TV, discusses an important shift in the loyalty industry. Loyalty programmes should not just be seen as cost centres—they are powerful revenue-generating assets that can drive long-term brand value. In this insightful conversation, Priyanka covers key topics such as: -The Evolution of Loyalty Programs: From simple rewards to data-driven, tech-enhanced initiatives. Challenges & Industry Trends: Addressing the struggles brands face with optimising revenue, tracking costs, and meeting changing consumer demands. -Profitability Shift: How successful loyalty programmes define clear ROI goals, use diverse revenue streams, and align with brand values. -Revenue & Cost Optimisation: Exploring opportunities like data monetisation and partnerships to boost efficiency and profitability. Watch the full episode below to learn more about how to transform your loyalty program into a strategic asset that drives profitability: https://lnkd.in/eND7va6U

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