About us

We’re Domestic & General, the appliance care experts. We look after the things you rely on every day to keep your home running. In fact, we protect, repair and care for millions of products and appliances each year – from fridges and washing machines to TVs and boilers. We’ve been in business since 1912 and we’re always looking ahead to what’s next, so you know we’ll be there when you need us.

Industry
Financial Services
Company size
1,001-5,000 employees
Headquarters
LONDON
Type
Privately Held

Locations

Employees at Domestic & General

Updates

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    We absolutely loved having Lauren join us this summer to assist the marketing team with content creation, SEO, and social media strategies. 💙 We caught up with her to discuss her experience and future plans, click below to find out how she got on 👇 If you would like to find out more about life at D&G and our open roles, please visit: https://lnkd.in/eiYuGxKH.

    Meet Lauren, our Marketing Intern

    Meet Lauren, our Marketing Intern

    Domestic & General on LinkedIn

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    21,323 followers

    #WomensWednesday Last year, we launched our Global Women’s Network dedicated to empowering and connecting colleagues to champion a more equitable workplace. We created a safe space for our colleagues to inspire one another and open-up about topics from menopause to endometriosis, menstrual cycles to gender pay gaps, working families and more. Our sponsored athlete Desirèe Henry recently spoke candidly on Louise Newson podcast about the challenges of competing in sport through the menstrual cycle, the importance of body positivity, and how to maintain a healthy lifestyle. Plus, she shares her three simple tips for a happier, healthier you: 1. Set a daily goal 🥤🍎 2. Get moving 🧘♀️🏃♀️ 3. Check in on others 🤗 From lighting the Olympic cauldron in London 2012 to winning medals at Rio, Rome and Paris, Desirèe’s inspiring conversation highlights the importance of understanding & prioritising women’s health in all areas of life. 🎧 Tune into this must-listen: https://bit.ly/3M8Jawn #DandGPeople #GlobalWomensNetwork #Podcast #DesireeHenry [Photo credit: Reuters & Desirèe Henry]

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    That’s a wrap on our summer holiday coding camp! 🎉 On behalf of the Global Women’s Network - Working Families Pillar, our Director of Sales, Donna Harris and Testing Guild Lead, Tracey Harrison teamed up with Code Camp UK to bring a special 2-day coding camp to the children of our D&G employees. Over 60 enthusiastic kids explored our offices, from Wimbledon to Nottingham, dove into coding by creating their own computer games, and took home some awesome Code Camp and D&G swag. Code Camp UK empowers kids to design, code, and create, sparking a passion that could change the world. The feedback from our young D&G’ers says it all: ✨ ‘It's fun, it's creative, it's challenging, it's cool, I can make anything.’ 💙 ‘I love it so much, and I never want to leave.’ 👨💻 ‘Coding with the greatest, greatest, greatest, greatest teacher ever.’ This camp is another way we support our working families and nurture an inclusive culture. We’re proud to inspire the next generation of tech enthusiasts while taking care of our people. 🌟 Discover more about us, our business, and open roles: https://bit.ly/4ae9NL8 #DandGPeople #CodeCampUK #ProudOfWhoWeAre

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  • View organization page for Domestic & General, graphic

    21,323 followers

    Inspiring the next generation. 💙 At D&G, our commitment to being a responsible business is deeply rooted in our values. And our sponsorship of two-time Olympic athlete Desirèe Henry is a testament to this belief. 🥈 We first connected with Desirèe at a ReachNextGen Summit, after hearing her story, we recognised the importance of backing talent like Desirèe & we knew that supporting her journey was the right thing to do. Our CEO, Matthew Crummack, said: “We were lucky to find Desirèe, and we thought, how can we help her on the terms that she needed? This is where businesses like ours can step in and make a difference." "It’s difficult to run an ROI on an individual. What you’re actually doing is inspiring your own team to give back more, getting better outputs from your own company, and better engagement from the community." Desirèe embodies the resilience, dedication, and passion that we admire, and her path—filled with both triumphs and challenges—serves as an inspiration to us all. 🎥 Don’t miss this powerful interview: https://bit.ly/3WRhwcn [Video credit: CNBC International & Borkowski] #DandGPeople #DesireeHenry #Sponsorship #TeamGB

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    Celebrating success. 👏 A huge congratulations to our sponsored athlete Desirèe Henry and Team GB on their remarkable silver medal win in the #Paris2024Olympics 4x100m relay. 🥈✨ It's been a pleasure playing our small part in getting Desirèe to the games, we were all so proud seeing her race with her infamous smile on her face as she crossed the line! At D&G, we believe in the power of teamwork and the strength that comes from supporting and championing one another. When we come together with a shared goal, there’s no limit to what we can achieve. Every one of Team GB's athletes showed us this in abundance over the last few weeks. We’re proud to have been part of Desiree’s journey to the #Paris2024Olympics. Her relentless hard work, passion, and dedication have truly shone on the world stage, making her a 2x Olympic champion. And this is only just the beginning. 💙 #DandGPeople #TeamGB #Paris2024Olympics #SilverMedal [Photo credit: Reuters Pictures and Desirèe Henry]

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    21,323 followers

    Harnessing AI to drive growth and innovation. 🚀 Following a landmark year surpassing £1bn in revenue, we're looking to harness the power of AI to drive even greater growth and innovation. Our CEO, Matthew Crummack, recently spoke with Tom Luckham at Insurance Post about our focus on enhancing customer experience and operational efficiency through AI technologies. With a strong 86% subscription retention rate and significant revenue growth in the US, we're well-positioned for a transformative journey ahead. 💙 Read more: https://bit.ly/3SZqVgX Check out our current vacancies: https://bit.ly/4ae9NL8 #DandGPeople #AI #BusinessGrowth #Innovation

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    We're thrilled to announce that our Nottingham hub, which opened in May 2023, has been crucial in helping us achieve a record-breaking £1bn revenue for the financial year ending March 31, 2024. 👏 Our CEO, Matthew Crummack, spoke with Joshua Hartley at Nottinghamshire Live about how Nottingham’s robust infrastructure and skilled workforce are key factors driving D&G’s success. Committed to fostering collaboration between businesses, public authorities, and academia, we look forward to continued growth and investment in the city as we move forward together. 💙 Read more: https://bit.ly/4fysGLC Discover more about us, our business, and open roles: https://bit.ly/4ae9NL8 #DandGPeople #BusinessGrowth #Nottingham #Proudofwhoweare

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    We’re proud to publish our financial performance and annual report for the 12 months leading up to 31 March 2024. 🙌 Another year of increasing revenue and earnings saw annual revenues surpass £1bn for the first time. This marks over 20 years of uninterrupted growth for D&G. 📈 This is a significant achievement for the business, demonstrating that we’re successfully delivering our global growth strategy in the UK, across the EU, and in the US. It's also a testament to the quality of our products and services, improvements in our customer service across all geographic markets, our focus on growing the quality of our revenue through a proven subscription model, and our ambitious sustainability goals. Some of our key highlights from the last 12 months include: 1. Maintained our strong financial performance, reflecting on our resilient business model 2. Successfully closed and integrated two acquisitions 3. Completed key contract extensions, including Whirlpool US and John Lewis 4. Reached more than 100,000 customers across the US 5. Committed to a science-based emissions target, reinforcing our ambition to reduce environmental footprint and maximise our impact with our repair-first ethos 6. Received certification as a Great Place to Work across all our core markets. D&G extends a huge thank you to all our talented and hard-working employees who’ve been innovative, committed, and imperative to achieving so much over the last financial year. 👏 Read the full report here: https://bit.ly/43fYSft #DandGPeople #AnnualReport #FY24 #Proudofwhoweare

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    We’re excited to share that our Domestic & General Services team have been shortlisted for two awards for the The Supply Chain Excellence Awards. 🙌 And the categories are… 👇 🏆 Supply Chain Operations Award 🏆 Supply Chain Health & Safety Award The awards recognises and rewards organisations around the world that demonstrate excellence in their supply chain operations. Our Service Delivery Director, Ian Palmer-Smith said, "It’s incredibly rewarding to see the great work our Services team do every day being recognised." Best of luck to all the nominees for the awards in October. 🤞 Learn more about the awards: https://bit.ly/3YqD95t #DandG #Serviceteam #SupplyChainExcellenceAwards2024

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    Award news incoming. 👇 We’re delighted to announce that D&G’s fantastic Services team have been awarded The Royal Society for the Prevention of Accidents (RoSPA) Gold Award for Health & Safety for the 5th consecutive year. 🏆 The RoSPA Health and Safety Awards recognises organisations, teams & projects across all sectors for their unwavering commitment to the prevention of accidents and protecting lives. The Gold Award is the highest accreditation a company can achieve, reflecting continued dedication to the highest standards of health & safety throughout our business. We’re proud to say our D&G Services team continue to work hard to provide a safe working environment for our customers, employees and clients. 🙌⭐ Congratulations on this incredibly well-deserved award. 👏 Learn more about the awards: https://bit.ly/4fw01qz #DandGPeople #RoSPA #GoldAward #ServiceTeam

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