Finaccord's latest series of reports, Mobile Phone Metrics: Consumer Approaches to Insurance and Extended Warranties for Mobile Phones in Selected Global Markets 2022, is now available for purchase.
Why is this series needed?
Key trends relating to insurance and extended warranties for mobile phones have changed since Finaccord’s last survey on this topic in 2017 – in particular, take-up rates for cover have increased in all the countries in scope. These reports provide an updated, detailed analysis of this topic to help insurers understand consumer behaviour and identify future opportunities.
How many respondents have been surveyed?
We surveyed over 13,000 people for this series. In Australia, Canada, France, Germany, Italy, Spain and the UK at least 1,000 people were surveyed. In Brazil over 1,500 were surveyed and in the US and China around 2,000 were surveyed.
What is the key information provided by the reports?
The series offers information about key metrics in four main areas:
- The underlying market for mobile phones
- Take-up rates for mobile phone insurance and extended warranties
- The distribution channels and purchase interfaces used to acquire stand-alone cover
- The perceived risks covered, claims frequency and reasons for making a claim
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