Let’s face it—when it comes to #MarketResearch, data alone won’t cut it. That’s where human-centered design (HCD) comes in. ❤️ Empathy 🎨 Holistic approach to design and data analysis 🔁 Iteration 🤝 Collaboration Explore how these HCD principles help you go beyond collecting data to start driving meaningful change for the person behind the data point ➡️ https://lnkd.in/ewSWD3vE
Forsta
Software Development
Get the full story of your audience with our Human Experience (HX) technology
About us
Behind every customer data point is a person. Behind every business decision is a person. And because every person is unique the first customer we figure out is you. Forsta is the new frontier of experience and research technology — a technology company with a difference. The difference is that we collaborate. We listen, we design the solution together. We adapt our market leading experience and research technology to our clients' needs, not the other way around. We exist to inform and inspire the decision makers. Forsta powers the HX (Human Experience) Platform – an award winning comprehensive experience and research technology platform that breaks down the silos between CX (Customer Experience), Employee Experience (EX), and Market Research – so that companies can get a deeper, more complete understanding of the experiences of their audiences. Forsta’s technology, combined with its team of expert consultants, helps thousands of organizations across a variety of industries, including financial services, hospitality, market research, professional services, retail, and technology. Forsta is recognized as a Leader in the 2021 Gartner® Magic Quadrant™ for Voice of the Customer and a Leader in the G2 Grid® for Experience Management software, Text Analysis software and Survey software. Our award-winning Forsta HX platform has been recognized in the TMC CUSTOMER Experience Innovation Awards. Forsta is a PG Forsta company.
- Website
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https://forsta.wiki/LearnMore
External link for Forsta
- Industry
- Software Development
- Company size
- 501-1,000 employees
- Headquarters
- London
- Type
- Privately Held
- Specialties
- Customer Experience, Market Research, Employee Experience, Online Survey Software, Digital Interviews, Voice of the Customer, Voice of the Employee, Panel Management, Social Listening & Analytics, Survey Design, Text Analytics, Video Insights, Interactive Dashboards, Mobile Reporting, Platform Integrations, Action Workflow, Human Experience (HX), Qual, Quant, and Online Focus Groups
Locations
Employees at Forsta
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Mark Ratekin, CCXP
Certified Customer Experience Executive with a Passion for Driving Business Impact via Analytics-Driven Customer Insight; former member of the CXPA…
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Henry Pooley
Managing Director at Forsta | People focused | SaaS Solutions focus | Wine & rugby enthusiast
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Deborah Miller, PMP
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Gerd Birgit Hay
Updates
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See the team in action as we test our tech and take the mystery out of your data. Join us for our Forsta Visualizations Lightning Demo: See in full color with Insight Platforms! Experience the power of Forsta Visualizations, where custom infographics and interactive displays bring your data stories to life. 🗓️ Save your seat for Oct. 16: https://lnkd.in/eDQPdc6J
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Forsta reposted this
Ready to level up your local search? This means mastering Google’s 2024 algorithm updates. 🗓️ Save your seat at our upcoming webinar to learn about: 📊 Google updates reshaping local search. 📍 Managing multi-location content and avoiding penalties. ⚙️ Technical adjustments to boost local rankings. 📈 Adapting your strategy to stay competitive. 🔮 Expert predictions for the future of local search.
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Forsta reposted this
🥁 Drum roll for our final #CommunityDay2024 numbers... From the U.S. to Norway, India, Australia and many more countries, we had over 1,350 employees volunteer at more than 62 volunteer locations across the globe! Check out how some of our team members spent their day ⬇️
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Loyalty is everything… but why? Customers coming back for more means you’ve made it. Higher profits, deeper relationships, and the classic improved CLV. We’ve got the scoop on the force of fidelity, the numbers that give loyalty power: https://lnkd.in/gjiua79n
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Fraudsters are gaming the system, manipulating survey links, and costing the research industry valuable time and money—but we’ve got the ultimate defense. Introducing S2S Integration 🔐 The superhero tech fighting back against ghost completes and ensuring secure, fraud-free research. Read more here: https://lnkd.in/ghBknJpx
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That's a wrap on the #iaCRC! It’s always a blast to connect with like-minded insights pros on all things #MarketResearch, #ConsumerInsights, and #datanalytics. Thank you to all the amazing people who stopped by our booth. It’s always great seeing old friends and making some new ones, too! And we want to give a BIG round of applause to our stellar team and partners who helped make the event a success! Stephen Bohnet, Jessica Dudley, MD, Matt Tindall, Joe Lamson, Kirk O'Connor, Susan Forrest, Bryce Seto, Nicholas Ruthven, Bismma Arif, Justin Gomez 💡Let’s keep the conversation going: https://lnkd.in/gjH5QMX6
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Look out for Kat Stroud, CCXP on the judging panel for UKCXA! We’re always happy to shout out one of our own who is making the CX industry better. Not only will Kat be celebrating the amazing efforts of CX professionals, but she is getting a front row seat to the innovative projects that are setting new standards in customer experience.