Winners of Best Reputation Management & Best Guest Surveys Software for 4 years at #HotelTechAwards At GuestRevu, we help hotels, groups, tour operators and activities across the world get a better understanding of their guests through the data and insights gained from their guest feedback and online reviews, improve guest satisfaction and drive direct bookings. We believe that feedback from guests is essential to the operational and marketing success of any hospitality business, as hospitality is not a product but an experience. Using our guest feedback and reputation management solutions hoteliers can gain a deeper, guest-focused understanding of their operational strengths and weaknesses, monitor and manage their online reputation and reviews and improve guest satisfaction to drive more direct bookings and, ultimately, revenue. Specialised group accounts make management across multiple properties faultless. GuestRevu is cloud-based, easy to use and, being made for the hospitality industry, has key partnerships with property management systems (PMSs) across the world creating a seamless, integrated experience. GuestRevu is also a TripAdvisor™ Platinum Review Collection Partner and our clients consistently experience an improved TripAdvisor Popularity Index Score.
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Which hotels are the GREATest in the Europe and the Americas & APAC? We'll find out tonight at this year's GREAT Awards evening at Tapa Tapa Wine Bar! #GREATawards Sponsored by HOSPA Hop Stenden South Africa
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Hello from World Travel Market (WTM) London! 👋 If you’re attending, don’t miss the chance to meet with our team – Sarah Came, Chris Alexandre, Paul Griffiths (AIH), Lisa Came and Suzie de Vries are here and would love to connect with you! Let’s talk about how #GuestRevu can help elevate your guest experience. Stop by or drop us a message to set up a time: https://lnkd.in/gpRURQAj #WTMLDN #WTM #WTM24
The #GuestRevu team at the #CendynWorldTour in London yesterday 🌍 Our very own Paul Griffiths (AIH) and Chris Alexandre delved deep into the power of data in hotel marketing. On stage, Tina Markowitz, Cendyn’s Global Head of Strategy, shared insights on how first-party data can inform effective segmentation and targeting, the balance between OTAs and direct bookings, and the importance of building loyalty and long-term relationships with guests. #GuestRevuOnTheGo #HotelMarketing #GuestRevu #Cendyn
We are so happy to hear that your GuestRevu surveys are helping you get answers to the right questions, Ben Scheelings 🌟 Just like CoDE Pod Management, you can unlock the insights that matter with #GuestRevu. From understanding guest experiences to refining your services, our surveys provide the answers you need to keep improving. Feedback matters. #GuestFeedback #HospitalityInsights #HotelManagement #MintHotels #UnderstandingGuests
We are thrilled to have so many of our #GuestRevu team attending World Travel Market (WTM) London this year 🇬🇧 From 5-7 November, join us at #WTMLondon – an essential gathering shaping the travel industry's future for over 42 years. This is your chance to connect with global leaders, explore new opportunities, and dive into innovative ideas with us! 👀 Keep an eye out for Paul Griffiths (AIH), Sarah Came, Lisa Came, Chris Alexandre or Suzie de Vries or make it even easier – schedule a coffee with us: https://lnkd.in/gpRURQAj We look forward to connecting! ☕ #TravelTogether #WTM2024 #GuestRevuOnTheGo
Have you ever had a hotel mishap you weren’t prepared for? This article by Jim Lopolito, Owner of Lopolito Hospitality Consultants published on Hospitality Net explores the critical role of guest feedback in driving success and loyalty in the hospitality industry—something we’re passionate about at GuestRevu. Check out the article for expert tips and strategies to take your hotel to the next level: https://lnkd.in/dCSCyeSV #GuestRevu #HospitalityNews #GuestExperience #HotelManagement #IndustryInsights
Creating #GREAT experiences that guests will rave about in online reviews in a hotel with over 100 rooms is not an easy task, but the teams at these hotels have done it. The hotels shortlisted for the #GREATest 100+ Rooms in Europe category have already achieved amazing things – we can’t wait to see who will top this category. See the other categories and details of the upcoming awards ceremony here: https://lnkd.in/dya6m3Jv HOSPA Stenden South Africa Hop #GREATAwards2024 #GREATAwardsEurope #GuestExperience #AwardShow #Hospitality
A hotel’s star grading, location or style doesn’t determine a #GREAT guest experience – exceeding expectations and delighting guests is key 🔑 The diverse hotels shortlisted in the #GREATest 50 - 99 Rooms in Europe Category all have one thing in common – their guests love them and they get the reviews to show for it. See the other categories and details of the upcoming awards ceremony here: https://lnkd.in/dya6m3Jv Hop Stenden South Africa HOSPA #GREATAwards2024 #GREATAwardsEurope #GuestExperience #AwardShow #Hospitality
What does a boutique heritage hotel in Romania have in common with a country club in South West England? They both offer #GREAT guest experiences and are among the exceptional properties whose guest reviews have earned them spots on the #GREATest 20-49 Rooms in Europe Shortlist! See the other categories and details of the upcoming awards ceremony here: https://lnkd.in/dya6m3Jv Hop Stenden South Africa HOSPA #GREATAwards2024 #GREATAwardsEurope #GuestExperience #AwardShow #Hospitality
GREAT things come in small packages! The hotels, guesthouses, and bed & breakfasts shortlisted in the under-20-rooms category all provide exceptional guest experiences — and have the reviews to prove it ⭐️ We’ll find out which one received the #GREATest guest feedback at the #GREATAwards ceremony on 6 November in London. See the other categories here: https://lnkd.in/dya6m3Jv Hop Stenden South Africa HOSPA #GREATAwards2024 #GREATAwardsEurope #GuestExperience #AwardShow #Hospitality