What is the biggest mistake when implementing new systems in primary care?
Thinking technology alone will solve the problem.
I was on a panel today with HTN - Health Tech News and Jon Wilson alongside some brilliant minds in digital health.
What did we uncover?
With her profound experience, Bex Cottey shared insights on the challenges of integrating a new system into primary care.
On a subject she is really passionate about, Emma Stratful discussed how OX is rolling out their system via the TIF programme, with Microsoft integration.
Using his balanced, pragmatic mind, Shanker Vijayadeva a crucial point that before procuring new systems, we need to consider NHS sustainability, especially with the financial pressures at the ICB level.
And me?
From my years as a primary care leader and GP partner, I shared my thoughts on what primary care should look like in the coming years. Often, our past can tell us a lot about the future, and I brought up different things we did at my practice Elm Tree Medical Centre such as:
The role of culture in change management.
How we integrated digital triage at our practice.
And most importantly, what actually worked.
Because the truth is, new systems don't fail because of the tech.
They fail because people aren’t brought on board.
I’d love to hear from others who have led system changes in primary care.
What’s been your biggest lesson? Let’s get a conversation rolling!
If you want to enhance patient care, drive growth, and increase practice profits through sustainable, practical solutions, reach out and let's chat.
Link at the top of my profile or feel free to DM me!
#healthcareconsulting #primarycare #HTN