Insurtech Insights

EventPipe, a leader in event housing management software, has unveiled Booking Protection in collaboration with embedded insurtech Protecht. This innovative feature is set to revolutionise bookings in youth and amateur sports by providing unparalleled security for event attendees. Jeff Duke Logan, Chief Product Officer at EventPipe, commented: “We’re delighted to partner with Protecht to introduce Booking Protection. This feature not only increases booking confidence but also transforms the overall event experience by offering financial security and seamless support. When you’re on the road and schedules are unpredictable, this is a real game changer.” Bryan Derbyshire, Founder and CEO of Protecht, added: “We’re thrilled to embark on this partnership with EventPipe to enhance the event experience for their guests, starting with our StayShield product. Our commitment is to ensure this partnership increases conversions, generates new revenue streams, reduces chargeback costs, and most importantly, upholds our ‘Fast & Friendly Refunds’ promise to ensure every valid claim is paid swiftly.” Read the full story here 👉 https://lnkd.in/eKR3eEVR #InsurtechInsights #InsuranceNews

Inszone Insurance Services, which recently acquired Keith Williams Insurance Agency in Texas, has once again expanded its portfolio by acquiring A&B Insurance Agency in Marin County, California. Chris Walters, Chief Executive of Inszone Insurance Services, commented: “We are thrilled to welcome A&B Insurance Agency to the Inszone Insurance Services family. Joan and Darrel’s dedication to personalised service and their commitment to ethical practices align perfectly with our values at Inszone. This acquisition further strengthens our presence in Marin County and underscores our mission to provide exceptional insurance solutions and support to our clients.” Read the full story here 👉 https://lnkd.in/epx_V5pf #InsurtechInsights #InsuranceNews #Acquisitions

Eric Waldinger, CRO of Snapsheet Inc,sits down with Rory Pyke, Global Partnerships, during Insurtech Insights USA 2024 in New York recently, to discuss innovative customer communication. He says: "Our technology allows seamless integration with communication and text messaging. We need the customer where they need to be through our technology." #insurtechinsights #insurance #customer #snapsheet

IAT Insurance Group, the Specialty P&C Insurance carrier, has selected CLARA Analytics’ product Claims DocIntel Pro as its newest AI platform to support its auto and general liability claims process. Trent Haas, EVP and Chief Claims Officer at IAT Insurance Group, commented:  CLARA brings deep knowledge and experience in claims and thoughtfully leverages technology to help address lengthy, tedious processes. We are excited by the time savings and claim insights from Claims DocIntel Pro and look forward to watching the ways it will improve our claims process and positively impact both our adjusters and customers.” Heather H. Wilson, CLARA CEO, reflected: “IAT Insurance Group is a forward-thinking carrier. Its team understands the power of generative AI and how it can be a game-changer for their adjusters as well as their bottom line. We are honoured that they have become a champion of Claims DocIntel Pro. This underscores the value of our transformational product as we work to define the future of claims.” Read the full story here 👉 https://lnkd.in/eJt4mffy #InsurtechInsights #InsuranceNews #Partnerships

Sapiens, the insurance software specialist, has launched Version 12.0 of its Sapiens CoreSuite for Property & Casualty (P&C) for the North American Insurance market. Version 12.0, part of the AI-based Sapiens Insurance Platform, is designed to improve data consistency for AI readiness and streamline billing, policy administration as well as claims processing. The product is designed to help insurers adapt swiftly to market shifts and regulatory changes, the software further enhances customer experiences and operational automation. Roni Al-Dor, Sapiens President and CEO, commented: “This latest release accelerates the pace of innovation and value delivery to our customers. We’ve improved the consistency of our data, to help insurers leap the hurdles of data migration and ensure their data is consistent and AI-ready. The value-added enhancements of the new version reflect our long-term strategy to leverage corporate investments in support of our customers.” Read the full story here 👉 https://bit.ly/4e3Nf0G #InsurtechInsights #InsuranceNews

Qover has teamed up with Numeral and HSBC Innovation Banking UK to enhance its claim payout experience through advanced embedded payment solutions. The collaboration leverages Numeral’s payment technology and HSBC Innovation Banking’s account services, providing Qover with seamless and efficient payment operations. Ed Ackerman, Chief Customer Officer at Qover, commented on the partnership, saying: “When claims are paid, customers benefit from the safety net an insurance policy provides. At Qover, we see the claims journey as the moment of truth for customers." "It’s great to see how our innovative clients, like Qover, can use this to their advantage to streamline processes and improve customer experience,” said Hugo Pires, Director, Global Treasury & Payments Advisor (FinTech) at HSBC Innovation Banking UK. Read the full story here 👉 https://lnkd.in/eKakXuUH #insurtechinsights #insurance #payments #partnerships #hsbc

EMPOWERING INSURANCE: We caught up with insurance veteran and industry advisor, Angela Hunter (GAICD) to talk about her career choices, how she's revolutionising insurance as Senior Advisor & CEO across Asia Pacific - and what strategies can be deployed to tackle the growing protection gap in the region. She says: "I’ve always believed my role as a leader is about helping the team to succeed and to help removing obstacles getting in the way of delivery and achieving goals, as well as to help the team develop their careers. I’ve never been afraid to hire someone who’s better than me in a particular area." Read the full story here 👉 https://lnkd.in/eN3VmGvR #insurtechinsights  #insurtech #insurance #leadership #ceo #asia

Flowcode, a marketing technology platform, has entered into a partnership with REIN, an embedded insurance technology company, to simplify the process of purchasing insurance. The collaboration aims to enhance the ease with which customers can obtain quotes and secure coverage. Tim Armstrong flowcode, CEO of Flowcode, commented: "This partnership takes all the friction out of the complicated insurance industry so that consumers can secure insurance coverage almost immediately, no matter where they are or what they need. The partnership is great for consumers and brands, as well as insurers who haven’t had the tools or data to connect the offline and online.” Jason Griswold, CEO and co-founder of REIN, said: “Partnering with Flowcode strengthens our embedded insurance network, which connects brands and their customers with premium insurance products in both online and offline environments. This partnership allows us to unlock expansive acquisition opportunities for insurance providers and provides brands with customised solutions to determine when, where, and how to best offer their consumers coverage for the products they need.” Read the full story here 👉 https://lnkd.in/grcHpxVJ #InsurtechInsights #InsuranceNews

The UK Financial Watchdog has launched an investigation into whether insurance companies are taking advantage of “vulnerable” customers who take out policies designed to financially protect them and their families in case of serious illness or death. The Financial Conduct Authority (FCA) will launch a market study into pure protection products, which are designed to help individuals and their families with their finances should a policyholder die or be unable to cover financial commitments, after becoming concerned about how such policies are being sold. Sheldon Mills, Executive Director of Consumers and Competition at the FCA, commented: “Pure protection can offer peace of mind and financial security, often when people are at their most vulnerable. We have seen indications that this may not be the case across the pure protection market and we will act if we find that the market is not working well. Consumers should be able to buy products which meet their needs and provide fair value.” Read the full story here 👉 https://lnkd.in/gucUaNBk #InsurtechInsights #InsuranceNews

POLL ✔ ❌ What are your thoughts on increased Generative AI usage, now its integration is a forgone conclusion? And will we see job losses, gains or a balance of both? As the silver generation reaches retirement, is the time ripe for new technology talents and a huge drive for change? Share your thoughts in the comments below. #ai #insurtechinsights #insurance #insurtech #jobs #talent