Natter

Staying connected in a remote world can be challenging, but Marqeta found a game changer! Find out how we've been using Natter to strengthen employee connections and drive collaboration across the organization – featuring insights from Melissa Frescholtz, our People Development Senior Manager.

Extremely proud of the work of the Customer Experience Professionals Association (CXPA) and Natter teams to convene, conduct and distill key executive insights on balancing customer and employee experience. Thank you Charlie Woodward, James Stevens and Alicia Klinko for your support in this collaboration. It's easy to see why leading companies and associations are using Natter for new, meaningful ways of leveraging the full power of their workforce and communities.

At Natter we're certain about three things: 1️⃣ The employee voice needs to be louder, in every organisation 🔈 2️⃣ Conversations beat questionnaires for uncovering the truth 🗣️ 3️⃣ Proximity to fresh coffee correlates with conversation quality ☕ 📈 It was great to hear from Ann-Marie Clayton Johnson, Senior Director, People Strategy and Analytics at Salesforce to get her take on the employee voice. Ann-Marie wisely notes that organisations need to look beyond one-way survey answers to better understand and represent the employee voice. Interested in joining our expert panel of leaders? Drop us a DM to talk more 👋 #Technology #AI #EmployeeListening #EmployeeExperience

Who better to shape employee experience than…your employees? 🚀 Great to Natter with Juliana Dundarova, Head of Talent Acquisition, Employer Branding and Employee Listening at Carlsberg Group, and her point really hit home. "Employee experience is a shared responsibility that extends beyond HR. Employees themselves play a crucial role in shaping not only their own experience but also that of their peers, colleagues, and managers. By actively participating in the design and implementation of programs, projects, and initiatives, it’s the employees who most contribute to enriching the workplace environment.” Juliana’s absolutely right ✅ The best organisations listen to employees and empower them to shape the collective workplace experience. The result? An increased sense of belonging and a stronger workplace. And our Natter data backs this up 📈 We worked with a global consultancy who wanted their employees to input into DEIB strategy. By the end of the Natter, 83% of participants felt a greater sense of belonging. Want to listen to your employees and help them positively shape the organisation? You’ve come to the right place. Let’s talk 👋 #EmployeeListening #WorkplaceCulture #HRTech #Leadership #AI

We all know that connecting a scattered workforce is never easy, but it is essential 🚨 We're always delighted to help Marqeta bridge their global gaps, using Natter. The standard technologies were fine for Marqeta’s surveys and webinars - but they were a one-way monologue, not a conversation. With colleagues no longer crossing paths in the office, Melissa Frescholtz, Senior People & Development Manager, needed Natter to enable three things: 1️⃣ Colleague connections and new introductions through 1:1 conversations 2️⃣ Participant interaction and the opportunity to ask everyone questions 3️⃣ Data summarisation and actionable insights to inform workplace strategies Over 18 months Marqeta has used Natter to enable over half of its global workforce to connect and share ideas. Some highlight examples of what they’ve used Natter for: 🎤 DEIB working groups 📈 Performance workshops 🌎 Group all-hands 🌳 Leadership offsites 🎯 Strategy planning sessions 🎓 Learning & development In each project, every employee’s ideas were captured, summarised and shared with leadership. Best of all… When using Natter, over 80% of their employees met a new colleague for the first time. Move over water cooler moments and enter the Natter reservoir, requiring no disposable cups 🌊 Interested in better connecting your people while gathering the insights you need? Explore how we helped Marqeta using the link in the comments ⬇️ #EmployeeListening #EmployeeEngagement #GlobalWorkforce #HybridWorking

With Marqeta we're evolving the water cooler moment with a reservoir of Natter conversations 💦 They're deeper, richer and involve no miniature cups 🚰 Take a look at our full customer story to find out more. Follow the link in the comments below 🔗 #EmployeeListening #EmployeeEngagement #GlobalWorkforce #HybridWorking

Who better to shape employee experience than…your employees? 🚀 Great to Natter with Juliana Dundarova, Head of Talent Acquisition, Employer Branding and Employee Listening at Carlsberg Group, and her point really hit home. "Employee experience is a shared responsibility that extends beyond HR. Employees themselves play a crucial role in shaping not only their own experience but also that of their peers, colleagues, and managers. By actively participating in the design and implementation of programs, projects, and initiatives, it’s the employees who most contribute to enriching the workplace environment.” Juliana’s absolutely right ✅ The best organisations listen to employees and empower them to shape the collective workplace experience. The result? An increased sense of belonging and a stronger workplace. And our Natter data backs this up 📈 We worked with a global consultancy who wanted their employees to input into DEIB strategy. By the end of the Natter, 83% of participants felt a greater sense of belonging. Want to listen to your employees and help them positively shape the organisation? You’ve come to the right place. Let’s talk 👋 #EmployeeListening #WorkplaceCulture #HRTech #Leadership #AI

Juliana Dundarova: "Employee experience is a shared responsibility that extends beyond HR..." 💡 As part of our ongoing research, the Natter team are constantly interviewing the world’s leading People Listening experts 🧠 We spoke to Juliana Dundarova, Global Head of Employee Listening at Carlsberg Group to get her thoughts on the impact of AI on the employee voice. “Employees play a crucial role in shaping not only their own experience but also that of their peers, colleagues, and managers. By actively participating in the design and implementation of programs, projects, and initiatives, it's the employees who most contribute to enriching the workplace environment.” We all understand the importance of the employee voice. But how is that voice evolving in the age of AI? To learn how AI is enabling the employee voice to have more of an impact than ever before, keep an eye out for our next Natter Insights report 📈 We're starting a global conversation on the employee voice, all using Natter's tech 🚀 #AI #EmployeeListening

At Natter we know that connecting people unlocks big ideas 💡 So last week we gathered a few of the Natter team together in London for the first time. With time and space to connect we were able to: ➡️ Build on our strategic priorities for the next 6 months ➡️ Reflect on company culture and continue to shape our values ➡️ Turn off our screens and enjoy Soho’s finest spicy margaritas 🍸 Exciting things are happening at Natter, and these are some of the people behind it all. Shout out to our brilliant Chief of Staff, Anita Shannon, for masterminding the full week. #Connection #TeamWeek #GlobalTeam #Tech #StartUp

Do we need to accept that GenAI and bias always go hand in hand? 🤝 At our Natter & Deloitte roundtable for senior people leaders, 1 in 3 conversations cited bias and inclusion as a concern when introducing GenAI. It was a concern captured by Natter from corporate leaders around the globe 🌍 And it makes sense. Personal activity, data and private communications being monitored by opaque learning models to inform leadership certainly doesn't... feel great. Especially when regulation on LLMs remains so uncertain. With Natter, we want to have the opposite effect. Every feature, idea and product decision prioritises the principle of visibility, impartiality, and fairness. Without this, inclusion can feel like the opponent of AI, rather than its beneficiary. These benefits are actually the entire reason we exist. ✅ Natter gives everyone a voice, equitably, including those often overlooked. ✅ Natter empowers its users to remain anonymous if they prefer. ✅ Natter eliminates the barriers of job title hierarchy, cultures and geography. True inclusion requires listening to every voice equitably and transparently. Looking to build an AI action plan for your organisation? Lets see if Natter can help 💬 #AI #bias #anonymity #trust