Minster Law

We're looking for your thoughts on the balance of technology and human touch. Take part in our poll below 👇 #CustomerExcellence

Take a look at our interview with Insurance Times below, where COO Paul Taylor Dip CII discusses our partnership with The AA and our recent finalist nomination for Claims Partner of the Year at the Insurance Times Awards 2024. #ITAwards24 #InsuranceNews

Fantastic feedback for our Serious Injury colleagues Adam Chaffe, Brendan Rumble and Kieran Andrews. Showing that the extra support we secure is just as important as the final outcome. #TestimonialTuesday

'"They said, we delivered." 💬 We listened to our customers' feedback and provided better solutions to reduce time and effort. Our clients can sign documents digitally straight from their email without any hassle. The impact? Take a look below... #CustomerExcellence

The Law Society Gazette shared insights from our Director of Legal Practice, Stuart Hanley, in its recent article about whiplash tariff reforms. ‘While some insurer industry sources have previously predicted around a 15% increase, it now seems more likely that we’ll see a figure closer to the recent Judicial College Guideline 22% increase, and 20% seems a likely compromise figure,’ https://lnkd.in/gp4Mv_Pp #ValuedInsight

In December 2019, we were instructed on a truly harrowing case. A woman had been tragically killed in a road traffic collision, leaving behind her devastated husband and children. Our specialist legal team obtained evidence that allowed us to pursue claims for the loss of financial and services dependency of her husband, as well as to secure a mental health assessment to help him deal with his resulting trauma and anxiety. Read more in the article written by Kirsty Pennock: https://hubs.li/Q02V54ps0

Today is #WearItPinkDay as part of Breast Cancer Awareness month. Following the organisation of a fantastic fundraiser in the office earlier this week our colleague Rebecca Thompson shares her story. "I am so grateful and proud that alongside my colleagues this year we have managed to raise a total of £341.10 for Breast Cancer Awareness. This year raising money for Breast Cancer Awareness/Cancer Awareness has meant more than ever. Sadly, my sister lost her battle with Breast Cancer 6 months ago at just the age of 38. Throughout her 12 years of fighting this horrible illness all the treatment and support she received wouldn’t have been possible without all the money that is raised through people like me and you fundraising. Every donation no matter how big or small can really make the biggest difference. In October we wear pink for Breast Cancer Awareness and this year I wore pink in memory of my beautiful sister 🩷" This isn't Rebecca's first fundraising activity this year, and you can still donate to her Race for Life collection here 👉 https://lnkd.in/e2BfmQnr

To support Breast Cancer Awareness Month, our Fast Track engagement team held a successful bake sale this week with some fun activities, including guessing the weight of the cake and a sweepstake, raising a total of £341.10! Well done, team! Daisy Dickinson, Rebecca Thompson, Darla Naughton, Nicola Leary, Charlotte Taylor, Caroline Ward, Joanne Lloyd. #BreastCancerAwarenessMonth

"They said, we delivered." 💬 Customer feedback is crucial to enhancing our service. Our customers in volume claims wanted a simple and more efficient onboarding process, so we delivered a new internal system that saves the customer time when reporting their claim. The impact? Take a look below... #CustomerExcellence

We're so appreciative of the support that Recite Me has offered over the last year. Their toolbar has been one of the first steps in our accessibility journey into making legal support truly inclusive. Over the next year, we'll continue to focus on our customer claims journey and where we can make improvements for those who need support. #CreateOutcomesThatMatter