Nibble

At eCommerce Expo 2024, Nibble's CEO Rosie Bailey will be hosting a session on: "How to maximise conversion with AI Negotiation". This event is FREE for retailers and B2B/B2C brands - don't miss an opportunity for two days of great CPD-accredited content. 🎤Hear from world-leading brands: HSBC, Unilever, Next, Condé Nast, TikTok, John Lewis Finance, Holland & Barret and many more 🎯 Reach your 2024 and 2025 goals with our 300+ exhibitors, Shopify, Amazon, Trustpilot, BigCommerce, Klaviyo, Loop, Mirakl, Sony, Vimeo, Yotpo and more 🗣 Network with the whole industry. Your peers from Disney Plus, Dr. Martens, Harrods, John Lewis, Microsoft, Primark, Procter & Gamble, Visa, and more have already registered! 👉 Register TODAY for a chance to win a £100 Amazon voucher. One winner will be randomly selected and contacted next week. https://hubs.li/Q02NPjrw0 #ece24 #ecommerceexpo #ecommerceexpo

2 weeks to go until eCommerce Expo 2024... putting the finishing touches on my session as we speak: "How to maximise conversion with AI Negotiation" - I'll share more info on this next week. eCommerce Expo is 18-19 September at ExCel. To all retailers and B2B/B2C brands in my network - this event is FREE for you to attend and has 200+ hours of CPD-accredited content, do not miss it! 🎤Hear from world-leading brands: HSBC, Unilever, Next, Condé Nast, TikTok, John Lewis Finance, Holland & Barret and many more 🎯 Reach your 2024 and 2025 goals with our 300+ exhibitors, Shopify, Amazon, Trustpilot, BigCommerce, Klaviyo, Loop, Mirakl, Sony, Vimeo, Yotpo and more 🗣 Network with the whole industry. Your peers from Disney Plus, Dr. Martens, Harrods, John Lewis, Microsoft, Primark, Procter & Gamble, Visa, and more have already registered! 👉 Register TODAY for a chance to win a £100 Amazon voucher. One winner will be randomly selected and contacted next week. https://hubs.li/Q02NNGfy0 #ece24 #ecommerceexpo #ecommerceexpo

Nibble featured on BBC One last week – clip below! Kathryn Burn shared some great IRL negotiation tips during the segment, worth a watch for any of you who didn't get Oasis tickets and may be negotiating with a reseller soon! Host Gethin Jones echoed a sentiment we often hear from people who experience Nibble: "I can't negotiate, I don't like the confrontation. But if I'm talking to a robot I'd be a bit braver..." Thrilled to be seeing so much recognition after we hit 1 million automated negotiations last month 🤩 I will post a link to the full segment in the comments below...

🤩 Nibble is a finalist for the AI Innovation Award at The National AI Awards sponsored by BT Group 🏆 “We are at a tipping point for an AI revolution. The National AI Awards champions everyone who is helping to seize the AI opportunity safely and successfully,” said Harmeen Mehta, Chief Digital and Innovation Officer, BT Group. There are a lot of use cases where automating negotiation could save businesses a lot of time and money in B2B sales, procurement and marketplaces– we are proud to be a practical, genuinely useful opportunity in AI. So pleased to be included amongst the other finalists for an award like this. Winners will be announced on the 12th Sept... watch this space!

For those in B2B: Have you seen our case study with Capsuline? We delivered B2B negotiations around the clock, capturing customers out-of-hours and adding $10,000s of additional revenue at better margins 📈 Full case study below 👇

Generative atoms has expanded Nibble's ability to show shoppers we are listening to the things they tell us *without* sacrificing Nibble's control over the negotiation or opening it up to an LLM-gone-wild scenario. Only the first bubble in the below image uses generative copy – the second is fixed, pre-written copy using a combination of Nibble's negotiation algorithm and atomised copy. You can find out more about how generative atoms work on our website – link in the comments below!

When Nibble went live on ASOS, shoppers had a lot to say on social media – including: "ASOS sample sale is dangerous because what do you mean I can get two £30 pairs of heels for £3.15 each if I haggle with a robot" "I've become addicted to buying things from the ASOS sale and pressing negotiate to see what discount I can get 😭" "I LOVE that asos sample sale lets you negotiate the price for things. Bought a few things for less than £5!" "Can't believe I've never seen this option before but I've used it and enjoyed 😂🤭" All real quotes from X, TikTok or Instagram! When we tell prospective clients shoppers love chatting with Nibble, this is what we mean 😊

Having a seamless tone of voice on your site keeps AI chat experiences feeling authentic and effortless. The chatbots on your site need to speak in YOUR tone of voice... So it's a good thing Nibble is customisable to do exactly that 😘 Connect with your customers in a chat that reflects your own brand values back to the consumer and reminds them why they shop with your brand in the first place. Deal 🤝

Online B2B businesses have seen a +27% uplift in conversion when they use Nibble 💥 But that's not all... The same A/B tests saw a +20% uplift in AOV 🛒 ...And this was all achieved with discounts of just 2.88% on average 🏅 Click through the full case study below 👇 P.S. Did you know we've got a Magento plug-in, alongside WooCommerce and Shopify plug-ins? For everyone else, there's an easy-to-use API. Let's make a deal 🤝

Nibble agreed deals for over $1 MILLION worth of purchases last month 🤩 Our July report stats include: 🤖 Nibble facilitated over 100,000 online purchases in July 🛒 With an add to basket rate of 52% 🏅 A global conversion rate of 29% 📈 And agreed deals for $1,000,000+ worth of purchases! Now that's a nice way to start the month 💥