North Face Consulting Ltd.

Are you a Culture Vulture? 🦅 I often used to wonder what 'HR people' really meant when they were always talking about culture. The first part of my career was spent in operational forensics - primarily attending crime scenes to gather forensic evidence, and my experience of organisational culture evolved dramatically as I moved into management and subsequently across to L&D and then 'mainstream' HR. The lens through which we view culture is both individual and constantly changing. As a result, getting a broader view of what it means to the entire firm can be challenging. We often kick off new client engagements discussing the importance of understanding organisational culture and taking active steps to improve. Peter Drucker famously said, “Culture eats Strategy for Breakfast”. 🥐🍳 Making organisational culture a key part of your business strategy is the best way to avoid the underlying culture derailing your plans. Edgar Schein described culture in layers: ⭐visible signs and symbols ⭐espoused values displayed on your walls ⭐basic underlying beliefs that drive organisational behaviour. 🪧🔣 Understanding and developing your culture consistently across all three levels to support business objectives is a critical step in removing counterproductive behaviour – your organisational waste. 🗑️🚮 Benefits include greater mission clarity, values alignment, discretionary effort, and improved engagement, motivation and well-being, leading to increased productivity. Following our framework, one client reported a 17% increase in motivation and engagement levels. If you haven't started yet, there is no better time to build this in than when you are reviewing progress against your 2024 priorities and developing your business growth plans for 2025! 🌱🎯 Take steps to understand and develop your organisational culture to support your strategy and watch your people and business GROW. 📈✅✅ What difference could it make to your business? North Face Consulting Ltd. - Because Your People, Are Your Business.

Our MD and Principal Consultant, Paul Cliff FLPI MBA MHFA, was delighted to attend the Mental Health Leaders Network quarterly meeting on Monday, to present his insights on Positive Intelligence, wellbeing and the world of work. A wonderfully engaged audience and some great discussions about how PQ can help with individual performance and wellness, team effectiveness and organisational health. What a great way to start the week!

We have been pulling together the people deck for a client's board meeting next week, and as always, it caused us to reflect and review the key areas we report on. Many clients have been reviewing their business planning priorities for 2024, and preparing to start their business planning activities for 2025! Yes - already! 🎯 So, I wonder - what People Analytics work for your business? 🤔 We focus on a core suite of measures that cover capacity, capability and condition, alongside monitoring progress on the projects and initiatives helping to move the needle. They say, ‘What gets measured gets done’. 📐📏 Best make sure what you measure is worth doing then! ✅ Ensuring your key people metrics are the ones that will help you understand how your people are contributing to the success of your business might not be the starting point in your annual business plan - but perhaps it should be. 📈📉📊 The people you need, their skills and overall condition (how they feel about work) will be a key determinant in whether they can drive the business forward with you! 😃🪴💗 Taking your key business objectives in turn and asking how your people contribute and what enables and hinders them is a great place to start. Adding plans to consolidate the enablers, reduce hindrances, and monitor their progress leads you to the measures that count. 🧮 Don’t fall into the trap of measuring the standard suite of people metrics – focus on the measures that drive your business plan – and watch your people and your business grow! 🪴💗📈 What people measures do you value the most? 🤔 North Face Consulting Ltd. - Because Your People, Are Your Business.

Do you mediate or aggravate the people issues in your business? Conflict is a part of life. It's not just something we have to tolerate; healthy constructive conflict is a critical component of high performing teams. Fostering an environment where healthy conflict is encouraged is a platform for great performance but what do you have in place for when it tips into unhealthy, destructive conflict??? ⭐ Your business may have a list of employee relations policies but is there an overarching strategy? ⭐ Does your strategy link to your people plan and your cultural aspirations? ⭐ Are these aligned to deliver your business objectives? ⭐ Are your people comfortable and confident engaging in healthy conflict? 🤔⁉️🤔❔ Putting people at the heart of your business in 2025 may just start with a conscious focus on mediation to deal with any internal conflict. 🆘 We are often quick to revert to policy, which rarely leaves the organisation or its people in a better place afterwards. Developing your staff with mediation skills isn’t just a better way to deal with those challenges; it is likely to reduce the chances of destructive conflict arising in the first place. ⚠️ Managing and mediating difficult conversations creates an environment where healthy and constructive conflict, so vital for innovation and growth, can thrive. We can even re-learn our relationship with 'difficult conversations' to see them as opportunities for insight, learning and growth - as well as start to see them as the highlight of our day with our Positive Intelligence PQ Mental Fitness Bootcamps! 🗣️💡💹🩹 Taking this approach positively impacts your people - their sense of organisational justice, leadership empathy, peer emotional support and well-being. Put simply - it creates a better place to work! Introduce a focus on mediation for 2025, and watch your people and your business GROW. We would love to hear examples of how you have implemented this. What has worked for you? North Face Consulting Ltd. - Because Your People, Are Your Business.

Do you give back to your local community through your business? 😊 ✅✅✅✅ We have been looking at the impact this has on staff motivation and engagement recently, with clients developing their approach to Corporate Social Responsibility as part of reviewing progress against their 2024 Business Plan. 🔬🔭 (and yes, starting to plan for 2025!! 🫣) As well as aligning business strategy to the greater good, many organisations recognise the benefits of giving additional time and resources to their community. I know the impact it makes on us when we are onboarding new clients and we are always keen to get involved in their initiatives. 💪 Giving back isn’t only good for your business reputation but also brings out the best in your employees. Tapping into people’s individual social responsibility boosts their engagement, motivation and wellbeing, increasing performance and productivity in their work assignments by increasing opportunities to showcase skills and interests outside their normal work routine. 💹✅✅ Research shows that opportunities to engage in extra-curricular activities to support good causes stimulates a positive mindset to lift motivation and performance in the short term and create a greater sense of trust and loyalty in staff moving forward. 💃🕺 We help boost this impact with our PQ coaching programme and measure the impact with our workforce condition assessment - so you know you are getting value and can directly measure ROI! What could your business give back to your local community in 2024/2025? It will be a gift that keeps on giving. North Face Consulting Ltd. - Because Your People, Are Your Business. Photo by Joel Muniz on Unsplash

Do you provide a focus on staff well-being in your organisation? 🤔 A perennial hot topic in client conversations is well-being - and how managers can provide tangible and sustainable support to their teams and this week has been no exception as business leaders continue to grapple with this topic as part of their delivery plans for 2024 and preparing (yes, already) for 2025! This isn’t just a nice to have, but a critical component of workforce condition – HOW PEOPLE FEEL ABOUT WORK - and ultimately how they can perform and contribute to your business growth. 😐😓😔😕😤😬😀😊🤗📈 Improving business productivity and sustainability will be one of the defining elements of success in 2025. Helping your people feel supported and well - and critically, how they can help themselves and each other - is the greatest opportunity to achieve that. Helping staff understand the components of their well-being, the areas that are having the greatest impact on them at the moment and developing practical tools to improve those areas is a surefire way to drive your organisation's productivity over the next 12 months as well as ensuring your people feel supported and cared for! 🆘 Wellbeing awareness and Positive Intelligence coaching programmes for staff and line managers are the easiest place to start. They provide a solid foundation for sustainable improvements to conversations about well-being and the increased productivity they drive! 💹 Boost your business productivity in 2024 and 2025 with a well-being coaching programme and watch your people and your business GROW! 🪴📈💗 What are you doing already in this space? What is working, and what challenges are you facing? What are you prepared to do to improve? 🤔 We would love to know more in the comments! 👇🏼 North Face Consulting Ltd. - Because Your People, Are Your Business.

Feeling lost in your current role? Struggling to find a balance between work and home? Need to find meaning and purpose in the next phase of your life? You can break free. Gaining a better understanding of the balance of negative and positive influences on your mindset and the self-command to shift into a more positive pattern will improve your level of Positive Intelligence PQ and help you start living the life you want. Engaging with this programme as a self-development tool dramatically improved my relationships at home and work and helped me set a course that both inspires and delights me. I have a crystal clear view of the future that I want to create and the steps that I am taking to get there. What is PQ? Positive Intelligence describes the balance of negative SABOTEUR (left brain and limbic system) and positive SAGE (right brain and middle pre-frontal cortex) influences on your mindset. Your PQ will determine your effectiveness and whether you achieve your potential (a combination of your cognitive intelligence IQ and your emotional intelligence EQ). Our PQ Bootcamp builds mental fitness by helping you to literally re-wire neural pathways and activate the positive influences on your mindset - the pathway to personal and professional, happiness and fulfilment. In just 60 minutes you will understand what is holding you back and why. After 6 weeks of practice, you will have learnt how to intercept negative thought patterns and exercise the positive mental habits to change your life. Get in touch today for a free discovery call. You could wait until tomorrow, but you will have one day less. Make the rest of your life, the best of your life! ***Bookings open for our next Mental Fitness Bootcamp starting 3rd August*** North Face Consulting Ltd. - Because Your People, Are Your Business

Feeling lost in your current role? Struggling to find a balance between work and home? Need to find meaning and purpose in the next phase of your life? You can break free. Gaining a better understanding of the balance of negative and positive influences on your mindset and the self-command to shift into a more positive pattern will improve your level of Positive Intelligence PQ and help you start living the life you want. Engaging with this programme as a self-development tool dramatically improved my relationships at home and work and helped me set a course for the future that both inspires and delights me. I have a crystal clear view of the future that I want to create and the steps that I am taking to get there. What is PQ? Positive Intelligence describes the balance of negative SABOTEUR (left brain and limbic system) and positive SAGE (right brain and middle pre-frontal cortex) influences on your mindset. Your PQ will determine your effectiveness and whether you achieve your potential (a combination of your cognitive intelligence IQ and your emotional intelligence EQ). Our PQ Bootcamp builds mental fitness by helping you to literally re-wire neural pathways and activate the positive influences on your mindset - the pathway to personal and professional, happiness and fulfilment. In just 60 minutes you will understand what is holding you back and why. After 6 weeks of practice, you will have learnt how to intercept negative thought patterns and exercise the positive mental habits to change your life. Get in touch today for a free discovery call. You could wait until tomorrow, but you will have one day less. Make the rest of your life, the best of your life! ***Just one remaining space on our current Mental Fitness Bootcamp*** North Face Consulting Ltd. - Because Your People, Are Your Business

We know first line leaders are getting squeezed from both sides! 🪗 All our employee engagement measures and conversations in this space are telling us that this is becoming an increasingly lonely part of the organisation - with people newly promoted in this space feeling isolated, overwhelmed and lacking in suitable development support. Increasing demands from organisations to do more and be more and teams of people in a multi-generational workforce that will no longer tolerate command and control - it's a tough gig - and if we don't get it right we risk falling performance and productivity, the development of unhealthy cultures, stress, burnout and attrition - for those managers and their teams. 😠😟🤒 It doesn't have to be this way! Is it time to invest in your new and developing leaders to help them develop the foundations of a more human approach to leadership - to build trust, empathy, and effective communication skills for sustainable relationships with their teams? This is a critical component in improving workforce condition (the way people feel about work) and driving performance and productivity. A win:win for your people and your business. 😃🏆🏆💗 Our next Leadership course, in collaboration with Richard Hamlin at Define Leadership, is scheduled for late September and focuses on supporting your new and aspiring leaders to develop those skills and apply them in your workplace to improve both their teams and their own performance and well-being. As well as a content packed programme, candidates will receive a Clarity 4D personality profile and a post course Executive Coaching session to support them in their ongoing development. Scan the QR code in the flyer for more info or reach out for an informal chat. This could be the biggest difference you make for your business this year. ***Please note - we are no longer taking bookings for the July course!*** North Face Consulting Ltd. - Because Your People, Are Your Business

Feeling stuck in your current role? Struggling to find a balance between work and home? Lost your way and want to find meaning and purpose in the next phase of your life? You can break free. Gaining a better understanding of the balance of negative and positive influences on your mindset and the self-command to shift into a more positive pattern will improve your level of Positive Intelligence PQ and help you start living the life you want. What is PQ? Positive Intelligence describes the balance of negative SABOTEUR (left brain and limbic system) and positive SAGE (right brain and middle pre-frontal cortex) influences on your mindset. Your PQ will determine your effectiveness and whether you achieve your potential (a combination of your cognitive intelligence IQ and your emotional intelligence EQ). Our PQ programme builds mental fitness by helping you to literally re-wire neural pathways and activate the positive influences on your mindset - the pathway to personal and professional, happiness and fulfilment. Get in touch today for a free discovery call. You could wait until tomorrow, but you will have one day less. Make the rest of your life, the best of your life! North Face Consulting Ltd. - Because Your People, Are Your Business