Pepper

And we get to do it all over again! Day 2 at the Hospitality Tech Expo🌶 We're at Stand I42 - Come say hi! 👋 #LoyaltyPrograms #Ordering #CustomerEngagement #RestaurantLoyalty

The Pepper team are exhibiting at the Hospitality Tech Expo over the next couple of days! Stand I42 🌶️ Com say hi!! 👋 #Loyalty #HospitalityTech #Ordering

So following on from our Lead Project Manager, William Bowden's insightful "Stamps? Points? Both? Neither?!" article - we thought we'd break down some of the routes our brilliant partners have taken with their loyalty strategies: (And if you're considering introducing a Loyalty Program into your business - this might help you with your decision) Stamp Cards: ☕Stamp Cards are clear and rewarding - usually based around a single product - with coffee being the most common example - as seen with the wonderful 200 Degrees Coffee Roasters 🍞Or you could double up like B Bagel who offer 2 stamp cards for their 2 most popular products - coffee and bagels. 🦋Stamps can also be spend based. Take itsu for example - for every £5 get your Itsu Butterfly - and on every 2 or 3 stamps get a progressively better reward 🍹For Young's Pubs - on the other hand - Stamp Cards are used as part of short term seasonal campaigns. Their annual Fever-Tree collaboration allows members of 'Young's On Tap' to earn a stamp for any drink with Fever Tree mixer - rewarding them with a free cocktail on their 4th stamp. Loyalty Points: 🎉Loyalty Points can offer more flexibility - take Laine - who have have variety of drinks, events, gigs, games, comedy shows and more on offer - and want to be able to do double points campaigns for special occasions, and on selected products. 🍽Or Bistrot Pierre - who have a variety of food and drinks on their menu - so ‘Pierre Pounds’ make total sense. 🍑Peach Pubs do a combination both Points and Stamps. Stamps for specific items, points for everything else—giving customers more ways to win. Points - 'Peach Pounds' - are the core of Peach's loyalty strategy - but they have a coffee stamp card to drive footfall during the day time, and compete with the large coffee brands, that are close to them on the high street. Don't fancy Stamps or Points? 🍕Check out Albion & East Limited - who offer app exclusive perks for being part of their exclusive OneHall Membership Program - which has been hugely popular since launching almost a year ago now. They’ve done a great job with clearly outlining the value proposition for their customers! Still can't decide? 🍺Castle Rock Brewery couldn’t either! So they decided to do a combination of all the 3: Points, Stamps and App Exclusive Offers & Promotions. Definitely keeps things interesting for their members - and judging by a recent survey they did to all their app users - 91% of members said they would highly recommend their app! So we think they’re on to something💡 STILL can’t make your mind up? Contact sales@pepperhq.com 😂 Seriously though. The key to a successful loyalty program? An engaging, easy to understand, generous system people will love 💝 #LoyaltyPrograms #LoyaltyStrategy #HospitalityTech

🚀 ONE WEEK TO GO... 🚀 Come see us at the Hospitality Tech Expo. We're here to answer your questions and chat about your hospitality tech needs! 📅 Date: 15th & 16th October 📍 Location: Excel, London 🌶️ Stand: #I42

🚀 Stamp Cards or Loyalty Points: Which is Best for Your App? When developing your shiny new app, one of the first key decisions is choosing a loyalty scheme to keep customers coming back for more. 🎯 Should you opt for the simplicity of Stamp Cards or the flexibility of Loyalty Points? Stamp Cards work well for specific purchases like coffee, but can leave other loyal customers feeling unrewarded. On the other hand, Loyalty Points provide more customisation for merchants, letting customers earn and spend based on their preferences. Much like the debate between Loyalty and Membership Programs, the right choice depends on your business needs. 📊 Whether you decide on Points, Stamps, a Membership Program, or something else entirely, we can talk you through the array of options to ensure an appealing, and easy-to-understand program! Let's chat 👉 https://lnkd.in/eDH9tvCT #CustomerLoyalty #HospitalityTech #LoyaltyPrograms #Membership #CustomerEngagement #RestaurantLoyalty

🚨 12 DAYS TO GO! 🚨 Come meet the Pepper team at the Hospitality Tech Expo where we'll be showcasing the latest innovations in hospitality tech. Whether you're looking to streamline operations, engage customers, or take your business to the next level, we’ve got the solutions. Visit us at stand #I42 for live product demos and expert advice on your hospitality tech needs. 🚀 📅 Event Date: 15th & 16th October 📍 Location: Excel, London 🌶️ Stand: #I42 We can't wait to see you! #HospitalityTechExpo #HospitalityInnovation #Restaurants #LoyaltyProgram #TechForHospitality #TheRestaurantShow2024

🚨 12 DAYS TO GO! 🚨 Come meet the Pepper team at the Hospitality Tech Expo where we'll be showcasing the latest innovations in hospitality tech. Whether you're looking to streamline operations, engage customers, or take your business to the next level, we’ve got the solutions. Visit us at stand #I42 for live product demos and expert advice on your hospitality tech needs. 🚀 📅 Event Date: 15th & 16th October 📍 Location: Excel, London 🌶️ Stand: #I42 We can't wait to see you! #HospitalityTechExpo #HospitalityInnovation #Restaurants #LoyaltyProgram #TechForHospitality #TheRestaurantShow2024

🎉 Congrats to our wonderful clients Albion & East Limited for being the ONLY pub & bar business to reach the #NationalPizzaAwards Final! 🍕🍾 Did you know...? As a member of their OneHall Members Club program, you can enjoy half-price pizzas for you and your table—no guest limits! 😋 Experience literally the best pub & bar pizza in town, with other awesome members perks. 🍕💡 https://lnkd.in/epXhae2Z #OneHallMembersClub #PizzaLovers #CustomerRewards #TechAndPizza

🚀 Another exciting new launch to announce with London-based restaurant & bar group The Hush Collection 🚀 "Customer loyalty is a cornerstone of our growth strategy. In today's challenging trading environment, this collaboration has been vital for driving our success, positioning us to better serve customers and thrive as a group." – Rich Easteal, Senior Sales & Marketing Manager The Hush Collection—spanning Cabana, Haché, and Hush—had a fragmented tech stack: ❌ Separate loyalty programs for each brand ❌ A separate platform for order & pay at table ❌ Another platform for click & collect ❌ Loyalty redemption only available via click & collect Through Pepper's integration with Comtrex POS (Zonal) we’ve unified systems across 8 venues and 3 brands, integrating: ✅Seamless order & pay at table ✅Click & collect for delivery ✅Web & app-based loyalty across all venues ✅Loyalty across all channels "Pepper has been a crucial partner, from initial planning to staff training, ensuring everything was tailored to our needs. Their ongoing support—especially from Dominic Rosenfeld, Alberto Manuzzi and Harry Jones —has been invaluable in improving customer experience across all brands." - Rich Easteal, Senior Sales & Marketing Manager The Hush Collection has taken their digital customer engagement experience to the next level, offering seamless loyalty & rewards across all channels—whether customers scan a QR code at the table, order with a member of staff, or order for collection or home delivery - and we are proud to be part of their journey 🎉 #HospitalityTech #RestaurantLoyalty #TheHushCollection #Innovation

The Pepper x TiPJAR® joint offering is already having a significant impact on boosting staff tips, improving feedback & reviews, and increasing revenue 🚀 Our seamless integration with TiPJAR enables tips to be split directly via both Pepper Quickpad and Pepper's 'Order & Pay' journeys straight into your team's TiPJAR - making tip distribution easier and faster than ever. We are delighted to officially announce our partnership with TiPJAR®, and excited to work more closely together to maximise tips for staff 💫 #RestaurantTech #Partnership #TiPJAR #HospitalityTech #Pepper