Ride To Success

Cristóbal Pérez highlights the importance of creating a holistic customer experience that extends beyond product sales. This includes proactive maintenance services, transparent communication, and community engagement. By adopting a customer-centric approach, the cycling industry can foster loyalty and attract new users. Tune in to Cristóbal’s Masterclass on the key principles of business success in the cycling industry on the Ride To Success podcast with Pedro Couto Lopes. Chapters 00:00 - The Need for Adaptation and Innovation 00:57 - Bringing in Diverse Perspectives 06:07 - Innovate or die 10:56 - Creating a Holistic Experience for Customers 13:29 - The Role of Service in the Industry 17:03 VanMoof and the importance of service 23:09 - The Role of Digitalization in the Industry 28:00 - The Importance of Personalized Customer Experiences 30:16 - The Impact of Digital Giants on the Industry 32:19 - Optimizing Service in Bike Shops 37:55 - Adapting to New Customers and Expectations 44:24 - Defining Success in the Cycling Industry - Links to the podcast: Spotify: https://lnkd.in/eNgcEQm5 Apple Podcasts: https://lnkd.in/eP9qmTPc YouTube: https://lnkd.in/efbeFJkb - Thanks for listening

It's not every day I get to record my podcast intro with such an epic backdrop! Can't wait for you all to watch and listen to the upcoming episode watch this space 😉 🎧

Adapt or Die Mentality Tune in to Cristóbal Pérez’s Masterclass on the key principles of business success in the cycling industry on the Ride To Success podcast with Pedro Couto Lopes. Chapters 00:00 - The Need for Adaptation and Innovation 00:57 - Bringing in Diverse Perspectives 06:07 - Innovate or die 10:56 - Creating a Holistic Experience for Customers 13:29 - The Role of Service in the Industry 17:03 - VanMoof and the importance of service 23:09 - The Role of Digitalization in the Industry 28:00 - The Importance of Personalized Customer Experiences 30:16 - The Impact of Digital Giants on the Industry 32:19 - Optimizing Service in Bike Shops 37:55 - Adapting to New Customers and Expectations 44:24 - Defining Success in the Cycling Industry - Links to the podcast: Spotify: https://lnkd.in/eNgcEQm5 Apple Podcasts: https://lnkd.in/eP9qmTPc YouTube: https://lnkd.in/efbeFJkb - Social Links to Ride to Success: Follow Pedro Couto Lopes: https://lnkd.in/eMUx2By5 Instagram: https://lnkd.in/eh5qZgcY LinkedIn: https://lnkd.in/ehjqVptX - Thanks for listening

Tune in to Cristóbal Pérez’s Masterclass on the key principles of business success in the cycling industry on the Ride To Success podcast with Pedro Couto Lopes. Chapters 00:00 - The Need for Adaptation and Innovation 00:57 - Bringing in Diverse Perspectives 06:07 - Innovate or die 10:56 - Creating a Holistic Experience for Customers 13:29 - The Role of Service in the Industry 17:03 VanMoof and the importance of service 23:09 - The Role of Digitalization in the Industry 28:00 - The Importance of Personalized Customer Experiences 30:16 - The Impact of Digital Giants on the Industry 32:19 - Optimizing Service in Bike Shops 37:55 - Adapting to New Customers and Expectations 44:24 - Defining Success in the Cycling Industry - Links to the podcast: Spotify: https://lnkd.in/eNgcEQm5 Apple Podcasts: https://lnkd.in/eP9qmTPc YouTube: https://lnkd.in/efbeFJkb - Social Links to Ride to Success: Follow Pedro Couto Lopes: https://lnkd.in/eMUx2By5 Instagram: https://lnkd.in/eh5qZgcY LinkedIn: https://lnkd.in/ehjqVptX - Thanks for listening

"Small and medium-sized businesses have an opportunity to differentiate themselves through personalized service and a focus on the new customer." Tune in to Cristóbal Pérez’s Masterclass on the key principles of business success in the cycling industry on the Ride To Success podcast with Pedro Couto Lopes. Chapters 00:00 - The Need for Adaptation and Innovation 00:57 - Bringing in Diverse Perspectives 06:07 - Innovate or die 10:56 - Creating a Holistic Experience for Customers 13:29 - The Role of Service in the Industry 17:03 VanMoof and the importance of service 23:09 - The Role of Digitalization in the Industry 28:00 - The Importance of Personalized Customer Experiences 30:16 - The Impact of Digital Giants on the Industry 32:19 - Optimizing Service in Bike Shops 37:55 - Adapting to New Customers and Expectations 44:24 - Defining Success in the Cycling Industry - Links to the podcast: Spotify: https://lnkd.in/eNgcEQm5 Apple Podcasts: https://lnkd.in/eP9qmTPc YouTube: https://lnkd.in/efbeFJkb - Thanks for listening

💥 NEW PODCAST IS LIVE💥 🎙️ Ride To Success Podcast Presents Adapting and Innovating in the Cycling Industry with Cristóbal Pérez Cristóbal Pérez discusses the need for adaptation and innovation in the cycling industry. He emphasizes the importance of diversity and bringing in people from different sectors to bring fresh perspectives and strategies. He emphasizes the importance of providing excellent service and creating a positive customer experience. Overall, he sees the future of the cycling industry as an opportunity for small and medium-sized businesses to differentiate themselves through personalized service and a focus on the new customer. Tune in to Cristóbal’s Masterclass on the key principles of business success in the cycling industry on the Ride To Success podcast with Pedro Couto Lopes. Chapters 00:00 - The Need for Adaptation and Innovation 00:57 - Bringing in Diverse Perspectives 06:07 - Innovate or die 10:56 - Creating a Holistic Experience for Customers 13:29 - The Role of Service in the Industry 17:03 - VanMoof and the importance of service 23:09 - The Role of Digitalization in the Industry 28:00 - The Importance of Personalized Customer Experiences 30:16 - The Impact of Digital Giants on the Industry 32:19 - Optimizing Service in Bike Shops 37:55 - Adapting to New Customers and Expectations 44:24 - Defining Success in the Cycling Industry - Links to the podcast: Spotify: https://lnkd.in/eNgcEQm5 Apple Podcasts: https://lnkd.in/eP9qmTPc YouTube: https://lnkd.in/efbeFJkb - Social Links to Ride to Success: Follow Pedro Couto Lopes: https://lnkd.in/eMUx2By5 Instagram: https://lnkd.in/eh5qZgcY LinkedIn: https://lnkd.in/ehjqVptX - Thanks for listening

🎙 upcoming episode of the Ride To Success Podcast featuring an industry leader with over 30 years of experience Cristóbal Pérez brings a fresh and dynamic perspective on navigating the ever-evolving cycling industry. From the importance of innovation and adaptability to the critical role of personalized service in bike shops, he shares invaluable insights on how businesses can thrive in the face of change. This is one episode you won’t want to miss! Stay tuned for the full release next Monday (07/10/2024) 🎧 #RideToSuccess

After a short hiatus, new Ride To Success episodes are coming Being on paternity leave gave me time to reflect on the current podcast format There are a few changes that I will make to evolve the production For now, if you'd like to meet in person, I'll be at the Rouleur Live show this November. I can't yet reveal more details, but if you want to meet, just DM me. #RideToSuccess

Part 2: Get to know the host of the Ride To Success Podcast - Pedro Couto Lopes You can listen to my conversation with Lee Cooper on the Extrology podcast Link > https://lnkd.in/eqpNbiU7

Get to know the host of the Ride To Success Podcast - Pedro Couto Lopes You can listen to my conversation with Lee Cooper on the Extrology podcast Links > https://lnkd.in/eqpNbiU7