Smartnumbers

🔒 Join the conversation on evolving fraud tactics at Future Identity Festival! 🔒 As fraudsters shift their focus from account takeovers to social engineering and scams that pressure customers into parting with their money voluntarily, protecting vulnerable customers has never been more critical. Catch Tim Burton Chief Product and Success Officer at Smartnumbers, and Chris Oakley, Head of Fraud at Form3, on the Fraud as they dive into strategies for safeguarding customer trust in a changing fraud landscape. 🗓 Date: 12 November 📍 Location: Fraud & FinCrime Stage, Future Identity Festival, London Don’t miss this insightful fireside chat!

Smartnumbers is pleased to sponsor the CCMA | Contact Centre Management Association Insurance Leadership Forum, taking place at the prestigious House of Lords this Wednesday. Our Chief Product and Success Officer, Tim Burton will join our Head of Marketing, Grant White in discussions on how contact centre leaders can collaborate across teams to protect customers and enhance their experience. We’re excited to connect with fellow industry leaders to explore the strategic value of partnerships in tackling fraud and driving customer excellence.

Smartnumbers’ Steve Arnold talks to FF News | Fintech Finance about why it is important to bring consortium members together to share the unique ways they are using the Smartnumbers platform to gain insight into the fraudsters found targeting their contact centres.

#Banking #contactcentres are particularly vulnerable to two types of #fraud - account takeover fraud and Authorised Push Payment (APP) fraud. Find out why and what can be done: https://hubs.li/Q02N1Z5W0

🌟 Uncover the future of fraud prevention at Future ID Festival 2024! 🌟 Join us in 2 weeks time as we explore the shifting tactics of fraudsters and the critical steps to safeguard vulnerable customers. Don't miss this opportunity to stay ahead in the fight against fraud. Share your insights and join the conversation! https://hubs.li/Q02VtSX90

Join Davies - Consulting Division & Smartnumbers for an exclusive insurance fraud roundtable. Fraudsters are increasingly exploiting vulnerabilities in contact centres, making them a prime target. Join us at The Ned in London on 7th November for a thought-provoking roundtable hosted by Davies & Smartnumbers, where we'll delve into how to secure this critical area. We'll be discussing: - How fraudsters are exploiting contact centre weaknesses. - Real-time fraudster identification techniques. - Collaborative strategies to fight back. With experts sharing case studies and insights, this is a must-attend event for those in the insurance sector looking to stay ahead of the curve! Register now to reserve your seat – spots are limited. https://hubs.li/Q02VtjPn0

We are looking forward to participating in the Future Identity Festival 2024, which will be held on the 11th - 12th of November at The Brewery in London! Come and join us at The Brewery in London for this essential 2-day festival, featuring groundbreaking ideas, practical innovations and exploring contact centre fraud

Why do fraudsters target contact centres? Steve Arnold, Fraud Analytics at Smartnumbers explains. Join our community at Smartnumbers to stay updated on the latest trends in contact centre fraud. Receive the newest insights and resources directly by signing up here: https://hubs.li/Q02R2X9s0

The fraud lifecycle has many different entry points into the financial system, with the different stages spanning weeks or months. It takes a strong and multi-layered prevention approach across multiple channels to tackle the entire fraud lifecycle. Find out more: https://hubs.li/Q02QXT3y0

AI in Fraud Prevention: A must-attend roundtable for insurance professionals.📢 Join us at The Ned, London, on 7th November, for an exclusive roundtable event hosted by Davies - Consulting Division & Smartnumbers. We'll be discussing the transformative role of Artificial Intelligence in combating fraud in the insurance sector. Industry leaders will explore key topics such as: ✅ Leveraging digital advancements to mitigate fraud risk in underwriting and claims. ✅ Securing the contact centre, the weakest link in fraud prevention. Don’t miss this opportunity to gain first-hand insights from case studies in both banking and insurance, and discover the latest trends from our AI impact survey. 👉 Spaces are limited – register today to secure your spot: https://hubs.li/Q02Vtj6W0