The Judge Club

Dive into this fascinating interview as our esteemed Judge Consultant, Danilo Kusmuk, recently had the pleasure of interviewing Elena C., VP of Operations at Playtech Managed Services. They discussed Elena's journey into CX and her experiences as a judge at our Awards. Elena's views on Customer Centricity are truly inspirational, and we are excited to share the entire interview with you. A heartfelt thank you to Elena for sharing her expertise and Danilo for conducting such a wonderful interview. 💗 #interview #cx #customerexperience #customercentricity

Our Networking Meeting on "The Successful Marriage Between CX Strategy and CX Tools" is happening NOW! Hosted by Edwin Best, we're exploring how to integrate CX strategy with the right tools, tackle challenges, and drive impactful change. It's not too late to join and gain valuable insights to elevate your CX initiatives! 👇 Register here: https://lnkd.in/dC_8XbbQ #networking #webinar #cxstrategy #cx

This is a reminder about our TJC Networking Meeting on June 25 titled ✨ The Successful Marriage Between CX Strategy and CX Tools, hosted by Edwin Best. Event Details: 🔹 Date: June 25 🔹 Topic: The Successful Marriage Between CX Strategy and CX Tools 🔹 Host: Edwin Best We'll cover how to align CX strategy with CX tools, including Journey Management, CRM, VoC, and AI, and drive change with effective leadership. ✨ Register now for this insightful session and elevate your CX strategy! ✨ #tjc #cxstrategy #cxtools #networking #event

Couldn't make it to TJC's networking session with Ian Golding on June 3? No problem! We've got the highlights covered with a selection of interesting takeaways from the discussion. ✨ Ian's expertise sparked a variety of thought-provoking insights on the topic "Going Beyond Surveys: New Ways of Gathering Customer Feedback Powered by AI." Enjoy the read and stay tuned for updates on the upcoming TJC webinar! ✨ #tjc #webinar #networking #customerfeedback #cxcommunity  

What an incredible day at the TCXA™️ 24 finals! ✨ Once again, the remarkable dedication and expertise of our judges significantly contributed to the success of the day. Thank you for your commitment to customer experience and your efforts in shaping the future of work! The level of CX dedication on display was marvelous! We hope you enjoyed the event and are looking forward to the TCXA™️ 24 in person Awards Ceremony next week! #tjc #judges #employeeexperience #tcxa24 #finalsday

Ian Golding is hosting 'Going Beyond Surveys: New Ways of Gathering Customer Feedback Powered by AI.' We are live, feel free to join!

We're excited to announce the upcoming LinkedIn Live session with Ian Golding, Global Customer Experience Specialist and CCXP! 🤩 Get ready to elevate your customer feedback strategies and drive meaningful improvements in your business. Register now and join us on June 3 for an engaging discussion on the forefront of CX innovation. #customerexperience #thejudgeclub #tjc #networkingmeeting

Get ready to transform your strategy to getting consumer feedback by joining us today at 5 pm, for an insightful Linkedin Live discussion with Ian Golding! See you soon! ✨ #tjc #webinar #networkingmeeting #customerexperience #cxcommunity

How to create a successful marriage between the CX strategy and CX tools, what are typical challenges, and how to overcome them? Join us on June 25 for another TJC Networking Meeting called ✨ The successful marriage between CX Strategy and CX Tools, organized by Edwin Best. Every CX challenge has to be translated into an EX and CX strategy, which in turn has to be facilitated through the right CX tools to fulfill the CX challenge. In this webinar; CX tools - under which Journey management, CRM, VoC, AI – as a means to the end: the CX strategy. Drive IT change and CX business change with change leadership. ✨ Register for the webinar today and enjoy this insightful session. #thc #cx #ex #strategy #tools

Save the date! On June 3 at 5 pm BST, dive into the world of customer feedback with Ian Golding on LinkedIn Live. Let's make feedback fun and insightful together! 💫 #tjc #thejudgeclub #networking #customerexperience #feedback