We Are Group

Everyone should be able to access the compensation they rightfully deserve. Our Assisted Digital service simplifies the process for compensation scheme claimants, helping them complete claims online or on paper. 💻📝 Navigating claims can be a challenge for those who lack the confidence, capability, or connectivity to submit digital forms, and for those who need support managing paperwork. Our service offers personalised support at every step, making sure that no one misses out on funds they’re entitled to. 🤝 Discover more about our service here 👉 https://bit.ly/4fqohcT #AssistedDigital #CompensationSchemes #SupportService #Accessibility

Although the term ‘digital inclusion’ is not yet in the dictionary, we now have a confirmed definition and an ambitious action plan!👏👏👏 Two weeks ago today, the Government announced their Digital Inclusion Action Plan which outlines key actions they’ll take to improve digital inclusion nationally. The first five actions they aim to achieve are: 1) Launch a Digital Inclusion Innovation Fund to support local initiatives delivered in partnership with local leaders and devolved governments. 2) Enhance the framework that helps people and businesses get the essential skills to get online safely and with confidence. 3) Pilot a device donation scheme to provide re-purposed government laptops to those that need them. 4) Make government digital services easier to use with a renewed focus on digital inclusion. 5) Measure what works for digital inclusion, identify where the need is greatest, and establish the economic and social value of upskilling adults with digital skills. As a #tech4good and #SocialImpact company creating a world where no one is left behind, we’re thrilled to see such a significant step forward in ensuring all members of our society have the access, confidence, and skills to benefit from the digital world. 🌐🤝💻 Read the full Digital Inclusion Action Plan here 👉 https://bit.ly/3D7Z75f #DigitalInclusion

We talk about digital inclusion a lot. But today, on International Women’s Day, we’re viewing digital inclusion through a specific lens - a lens that sees the gender digital divide. 🔍 The most recent Consumer Digital Index by Lloyds Bank shows that when it comes to workplace Essential Digital Skills, the gender gap is growing. Fewer women (44%) can complete all 20 essential tasks for work than men (52%). 📉 There are many reasons why the gender digital divide exists (Wonder Foundation, 2022), including: 💷 Women are generally paid less than men at work so can’t afford to be online, 💻 Technology is seen as more masculine, excluding women and girls from learning digital skills, 🏠 Women spend more time doing domestic work and childrearing in the home, depending on men to deal with digital matters within the household. So to close the digital divide for everyone, we all need to accelerate action to achieve gender equality. 💪 #AccelerateAction #InternationalWomensDay #DigitalInclusion

Did you know that social media is helping people deal with debt? 🤔 Social media platforms, as well as other initiatives are helping to create conversations about debt – something that most people generally find hard to talk about. 🗣️💷 Check out our latest blog post to learn about organisations and initiatives that are breaking the silence around debt 👉 https://bit.ly/4idekRj #Debt #DebtAwareness #BreakingTheSilence

Like many of us, Rahwa had been swamped with her daily routine and didn't get the chance to embrace online banking. 🌐📲 But, as a Lloyds Banking Group customer, the Digital Helpline came to her rescue and proved to be an absolute game-changer for her and her finances. Read Rahwa’s story here 👉 https://bit.ly/40PoRuI #DigitalSkills #DigitalHelpline #OnlineBanking

We’re thrilled about the changes in public procurement that come into effect today. The changes level the playing field for smaller businesses and social enterprises like ours, giving us a chance to showcase the value we bring to the table. 🤝 We specialise in helping organisations increase their social value output, ensuring that every service is economically optimised and delivers social benefits. 📈 Looking to maximise your Social Value? Get in touch with us today 👉 https://bit.ly/3xJwUyM #ProcurementAct2023 #SocialValue #SocialEnterprise

🎉 Exciting News! 🎉 We are thrilled to announce our newest partnership with Plus Dane Housing 🤝 Together, our mission is to break down barriers and empower individuals by enhancing their digital skills and confidence. Through this partnership, we'll be offering Plus Dane residents: 👥 Group sessions and individual training on digital basics, including how to safely use emails, online services, social media, and engage with Plus Dane’s Digital Services. 💻 Tailored assistance for those with additional needs. 📱 Devices to ensure everyone has access to the digital world. We’re so excited to work with Plus Dane and make a positive impact in their community by bridging the digital divide. Read more about this new partnership here 👉 https://bit.ly/4jWyDUI #DigitalInclusion #DigitalSkills #Empowerment #Partnership

Although Valentine’s Day is behind us, at We Are Group HQ we’re continuing to share the love. 💗 We asked everyone to note down what they love best about working for We Are Group. Here are some of the responses that took our breath away 👇 #Valentines #WeAreGroup #TeamLove #WorkplaceCulture

📞*ring ring* it's Helplines Awareness Day 📞 We're shining a spotlight on the Digital Helpline which we proudly manage and deliver for Lloyds Banking Group. The Digital Helpline teaches customers how to bank online, ensuring safe and accessible banking for all. 💷📲 But it’s more than helpline; it's a bridge to overcoming digital and financial exclusion, empowering customers to confidently manage their money online. 💪 The Digital Helpline also offers training on everything from using price comparison and online shopping websites, to exploring online job boards. It's worth considering how digital skills training could enhance your customers' experience. Read more about it here 👉 https://bit.ly/41heORk #HelplinesAwarenessDay #DigitalSkills #CustomerService

We are looking for Customer Service Agents with experience in energy and debt advice. 👥 As a Customer Service Agent, you are a lifeline for our customers. You will offer tailored support and help us strive towards a world where no one is left behind. 🌍 Find out more about how you can join our vibrant team 👉 wearegroup.com/careers #Hiring #WeAreGroup