The customer problem

CEO’s / PE’s / Chairman to Boards The world has rapidly moved to digital – customers now interact and transact online, as well as work and communicate digitally. In the last few months some clients may have reacted to the pandemic – downsized the business, implemented remote working and stabilised the ship. Now clients need to look forward and operate in this new world. You may ask the question ‘Where do I start as my experience and knowledge is more traditional.’ The company has to change quickly to survive.

The solution

To get you started we can conduct a digital maturity assessment – Understand ‘where you are today’ before developing a change programme on ‘where you want to go’ and ‘how you will get there’. The digital maturity assessment will use a balanced scorecard reviewing core areas such as strategy, customer experience, capabilities, talent and culture using defined business metrics. The outcome will help you define hot spots and where the business needs to focus first

Digital Advisory Board

Use proven expert(s) to work alongside your leadership team to define transformation plans quicker which are proven to work. An opportunity for key stakeholders within the business that are less convinced to air and share their concerns. The goal is to develop and implement plans faster by using proven experts in this field whilst not paying huge consultancy costs.

We combine what we do at Blu Digital with what we do at Digital Leaders Club which provides businesses with a very unique offering on quality and cost which can’t be found with a lot of other digital consultancy practices.