You're facing a conflict with a colleague. How can you resolve it without damaging trust?
Conflicts at work are tough, but they're also an opportunity to showcase your emotional intelligence. By handling disagreements with care, you can not only resolve the issues at hand but also strengthen your relationships with colleagues. Emotional intelligence involves being aware of, controlling, and expressing one's emotions thoughtfully and empathetically. It's about understanding the emotions of others and using this awareness to manage interpersonal relationships judiciously and empathetically. When conflict arises, approaching it with emotional intelligence can help ensure that trust isn't just preserved but can be deepened through the resolution process.