How do you ensure that your testing supports the delivery of value and customer satisfaction?

One should understand the product delivery timeline and features being delivered well including the components involved in development. Create test plan and strategy for each component and end to end testing aligned with deployment schedule and project milestone. Create short term and long term KPIs and share the same with stakeholders and get it approved. Design dashboards to monitor KPIs automatically. Discuss reports with stakeholders and any risk or challenges with possible mitigation plans. Most importantly never do 1. Overcommitments. 2. Nod to 'Yes' without proper understanding of the requirements. 3. Hide the risks and challenges till the deadline. 4. Overselling.

Quality should start from the beginning(static) not just dynamic testing and evolve as you go through the journey, being mindful you may have limited time, resources, budget and environment availability.

Para garantir que os testes apoiem a entrega de valor e a satisfação do cliente, é importante: Entender as necessidades do cliente Definir critérios de aceitação claros Realizar testes orientados ao usuário Implementar testes automatizados Praticar iteração e feedback contínuo O objetivo é garantir que o produto atenda às necessidades e expectativas do cliente.

🧪✅ By aligning testing with Agile principles! 🚀🎯 Focus on delivering value through continuous feedback loops 🔄📈, collaborating with stakeholders 👥🤝, and adapting testing approaches dynamically. 🔄🔁 Prioritize customer satisfaction by validating features early and frequently. 🧪🔍👀 #AgileTesting

We can all verify functionality, but having a high level view overview and understanding of a product is another level. When you have a real understanding of what stakeholders desire, you can cater your perspective to them. This allows you to see past raw functionality and think big picture. Once you have gained that perspective, you can analyze requirements prior to the deployment of functionality in order to help guide the process, ensuring that designing and development align with the vision that your product stands for. A part of being Agile is having a hand in these aspects instead of merely finding bugs. This includes the aforementioned big picture as well as the efficiency of process to improve immediate and future quality.

🔄👈👉 Adopting a shift-left and shift-right approach is key! 🚀🎯 Start testing early in development cycle ⏭️🔍, preventing defects and providing quick feedback to devs. 🔄🔁 Shift right to monitor performance, usability, and reliability in real environment 🌍📊, gaining insights from customers. 📈📝 Covering the entire product lifecycle ensures high-quality delivery and customer satisfaction! 🧪💯 #AgileTesting

🤖⏩🧪 Apply test automation and continuous testing! 🚀🔁 Automate repetitive tasks like regression, smoke, and performance testing. ⚙️🔄 Integrate them into CI/CD pipeline for fast, reliable, and consistent testing. 🚀🔍 Quickly detect and fix defects, freeing up time for exploratory and critical testing. 🕵️♂️🔒📝 Focus on usability, security, and user feedback testing. 🌟💯 Delivering value and customer satisfaction through efficient and comprehensive testing! #AgileTesting

🌟💡 Embrace the agile mindset and values! 🚀🤝 Adopt a flexible, collaborative, and customer-centric testing approach. 🔄🎯 Value individuals, interactions, working software, and customer collaboration. 🌟🔀 Follow agile principles: frequent value delivery, embracing change, working closely with business, and continuous reflection and improvement. 🔄🔁 Align testing with agile culture and philosophy for customer satisfaction and business value. 🧪💯 #AgileTesting

Production Feedback Analysis: The continuous monitoring of application quality in a production environment, aimed at achieving continuous improvement, offers several benefits including reduced production support costs and improved customer experience. The primary objective of this practice is to gather data from diverse sources such as social media, app stores, logs, and production ticketing solutions. By adopting this approach, a comprehensive view of the application can be obtained, enabling proactive alerts to be sent to the development and test teams. By consistently monitoring application quality in production, organizations can identify and address issues in real time, preventing them from escalating into significant problems

Invest in ongoing learning and development to enhance your testing skills and stay abreast of emerging trends, technologies, and best practices in the field of software testing. Encourage a culture of continuous improvement within your testing team, where members are empowered to share knowledge, learn from each other, and grow professionally.

📚🌟 Develop your skills and competencies! 🚀🔝 Constantly learn new tools, techniques, and methods for testing. 🎯🔄 Expand knowledge of product domain, customer needs, and business goals. 🌍🔍 Seek feedback, coaching, and mentoring from peers, managers, and experts. 🤝📈 Share experiences, insights, and best practices with others. 📢💡 Enhance effectiveness, efficiency, and relevance of testing for value and quality delivery to product and customer. 🧪💪 #AgileTesting

É primordial conhecer bem o produto e os usuários para elaborar as melhores estratégias de testes que garantam a entrega de valor e atinjam as expectativas de negócios.

Prioritize testing scenarios and use cases based on their impact on the end-user experience. Incorporate usability testing, accessibility testing, and performance testing to ensure that the product not only meets functional requirements but also delights customers and exceeds their expectations.

🌟 Foster continuous learning, collaboration, and adaptability. Embrace new ideas, work closely with stakeholders, and adjust strategies to meet evolving needs. Invest in testing tools, collect insightful data, and optimize workflows. Enhance value and customer satisfaction. 🧪🚀💡 #AgileTesting