Shaping a smarter tomorrow with every conversation. Discover the power of Generative AI in redefining the #FutureOfCX with us: https://ow.ly/Y2C750TWp49 #GenAI
[24]7.ai
Software Development
San Jose, California 215,180 followers
We make it simple for customers to engage with brands to get things done—for better customer experiences at lower cost.
About us
[24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and effortless customer experiences across all channels; attract and retain customers; boost agent productivity and satisfaction; and drive revenues while lowering costs. The world’s largest and most recognizable brands use [24]7.ai intent-driven technologies to serve several hundred million visitors through billions of conversations annually, most of which are automated. The result is an order of magnitude improvement in digital adoption, customer satisfaction, and revenue growth. For more information, visit: www.247.ai. [24]7.ai is based in San Jose, California. [24]7.ai is a registered trademark of 24/7 Customer, Inc.
- Website
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https://www.247.ai/
External link for [24]7.ai
- Industry
- Software Development
- Company size
- 10,001+ employees
- Headquarters
- San Jose, California
- Type
- Privately Held
- Founded
- 2000
- Specialties
- Self-service, Online Customer Journeys, Customer Service Technology, Smart IVRs, Virtual Agents, Machine Learning, Artificial Intelligence, Customer Experience, Customer Engagement, Intent-Driven Engagement, CXaaS, Managed Customer Engagement, and Conversational AI
Locations
Employees at [24]7.ai
Updates
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In the fast-paced ecommerce industry, preparation is everything. Our dedicated teams work hard to ensure our clients’ front lines are ready to succeed on sale day. Together, we’re setting new standards in customer experience. #MomentsOfJoy #CX #ECommerce
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Our platform hyper-personalizes targeting to create relevant experiences that drive conversions and elevate ROI. Book a [24]7 Target Demo today! https://ow.ly/VmTR50TUuUw #HyperPersonalization #Target #ROI
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At [24]7.ai we're reshaping agent training with Generative AI to enhance learning and performance in real-time. By blending training with operational tasks, we reduce stress, boost efficiency, and increase agent satisfaction. Learn more about [24]7 Agent Training: https://ow.ly/Y6sN50TSIrh #AgentTraining #GenerativeAI #AI #Agents
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It’s the small moments that turn audiences into loyal superfans. Discover how seamless, personalized interactions can make all the difference. Dive into the full blog: https://ow.ly/jw2F50TRFQc #Personalization #CustomerExperience #MicroMoments
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From exceptional performance, effortless integration, to superior results - Customer Experience just got smarter! Here’s what a leading American multinational has to say about working with us. #MomentsOfJoy #CX
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Elevate your social ads with [24]7 Target’s AI-driven personalization. Reach customers where they are and make every interaction count. Unlock the full potential of your brand today, book a demo! https://ow.ly/OVPj50TPOpc #AIDriven #Personalization #Target
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Celebrating 6 consecutive years of [24]7.ai India being recognized as a Great Place to Work! A fantastic reward for the excellence we live for - here's to striving for even greater heights together!
Today, we celebrate not just our achievement, but the vibrant community of Certification Nation that inspires us every day. Together, we’re redefining what it means to be a great workplace—one where every voice matters and every contribution counts. Here’s to fostering a culture of trust, collaboration, and excellence! Here’s to being a great place to work. Great Place to Work® Institute (India) #247ai #GPTWCertified #CertificationNationDay #GreatPlaceToWork #EmployeeWellness
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Transform engagement with your customers with our proprietary framework that recognizes the power of Messaging - a channel that is asynchronous, continuous, and single-threaded, where customers interact with an enterprise instead of an individual. Download the Playbook now! https://ow.ly/kJHO50TNGP7 #CustomerEngagement #PowerOfMessaging
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Prepare agents for real world customer interactions like never before. Our Gen AI-powered training offers tailored, real-time simulations that ensure they’re ready for every customer need, from Gen Z to Baby Boomers. Learn more: https://ow.ly/5lRK50TMCzW #GenAI #AgentTraining #CustomerInteractions
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