Acai Travel

Acai Travel

Software Development

New York, New York 1,770 followers

Unleashing the full potential of travel operations with AI

About us

At Acai Travel, we believe the complicated world of travel operations doesn’t have to be complex to use. In this new era of LLMs, we are reimagining the foundational technologies, systems and ways of working that power today’s leading TMCs, OTAs, airlines and hotels. We are a global team of passionate adventurers, skilled polyglots, and amateur chefs and musicians with offices in New York and Barcelona. Come join us!

Industry
Software Development
Company size
11-50 employees
Headquarters
New York, New York
Type
Privately Held

Locations

  • Primary

    250 w 93rd st

    21C

    New York, New York 10025, US

    Get directions
  • C/ de Sardenya, 229, 4a planta, Eixample

    Acai Travel

    Barcelona, barcelona 08013, ES

    Get directions

Employees at Acai Travel

Updates

  • 𝗔𝗜 𝗺𝗮𝘆 𝗽𝗼𝘄𝗲𝗿 𝗼𝘂𝗿 𝘁𝗿𝗮𝘃𝗲𝗹 𝗮𝗴𝗲𝗻𝘁𝘀, 𝗯𝘂𝘁 𝗹𝗮𝘀𝘁 𝗻𝗶𝗴𝗵𝘁, 𝗶𝘁 𝘄𝗮𝘀 𝗮𝗹𝗹 𝗮𝗯𝗼𝘂𝘁 𝗵𝘂𝗺𝗮𝗻 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝘆 (𝗮𝗻𝗱 𝗮 𝗹𝗶𝘁𝘁𝗹𝗲 𝗯𝗶𝘁 𝗼𝗳 𝗳𝗿𝗶𝗲𝗻𝗱𝗹𝘆 𝗳𝗶𝗿𝗲) 🤖🔫💥 The Acai Travel team took a break from optimizing travel contact centers and operations to engage in some high-stakes laser tag action. Turns out, dodging traveler complaints with AI is easier than dodging lasers. Who won? Let’s just say our AI might be smarter, but we’ve got the real competitive edge. 😏 Back to revolutionizing travel operations, but last night, we celebrated victory (and minor bruises). #AcaiTravel #AImeetsLaserTag #TeamBonding

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  • ¡Nos vemos en Madrid! 🇪🇸 En FITUR 2025 nos reuniremos con nuestros clientes 🤝 para hablar de cómo nuestra tecnología de IA 🤖 está ayudando a las agencias de viajes de todo el mundo 🌍 a llevar su gestión al siguiente nivel, reducir sus tiempos y mejorar la satisfacción del cliente. Con un equipo en constante crecimiento en España 💪, estamos emocionados por compartir nuestro conocimiento e impulsar la innovación en las operaciones para las agencias de viaje. ¿Listo para descubrir cómo la IA puede transformar tu negocio? 🚀 ¡Es hora de transformar la forma en que trabajas y potenciar a tus equipos con innovación! Ven a reunirte con nosotros en FITUR y descubre de primera mano cómo optimizar procesos ⚙️, mejorar la experiencia de tus agentes 🛫 y sorprender a tus clientes. ¡Te esperamos! #FITUR2025 #IAenTurismo #TransformaciónDigital #AgenciasDeViajes #Tecnología #AcaiTravel

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  • 🌍✈️ Tʀᴀɴꜱꜰᴏʀᴍ Yᴏᴜʀ Cᴏɴᴛᴀᴄᴛ Cᴇɴᴛᴇʀ ᴡɪᴛʜ AI-Pᴏᴡᴇʀᴇᴅ Eꜰꜰɪᴄɪᴇɴᴄʏ ✨🚀 📢 Contact center leaders at travel agencies and airlines! Imagine a world where your agents are empowered to deliver faster, more accurate resolutions while providing exceptional customer experiences. 😊 With Acai Travel’s AI technology, you can seamlessly integrate cutting-edge AI tools into your operations, whether via API or as a standalone solution. Here’s how we’re making a difference: ✅ Reduce Handling Time: Let our AI handle complex tasks and provide instant insights, so your agents can focus on what matters most - resolving customer issues. ✅ Boost Productivity: Equip your team with AI-powered assistance that streamlines workflows and eliminates bottlenecks, making every interaction more efficient. ✅ Keep Agents in Control: Don’t just go and replace your agents; enhance them! Our solution positions your team as the “human in the loop,” ensuring they have the tools to deliver personalized, empathetic support at scale. Whether you’re managing high call volumes or navigating seasonal spikes, Acai Travel’s AI helps your contact center adapt and thrive. Curious to see it in action? Let’s connect! 🤝 #TravelTech #ContactCenterAI #CustomerExperience #AirlineInnovation #TravelEfficiency

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  • 🌍 𝗕𝗿𝗲𝗮𝗸𝗶𝗻𝗴 𝗟𝗮𝗻𝗴𝘂𝗮𝗴𝗲 𝗕𝗮𝗿𝗿𝗶𝗲𝗿𝘀: 𝗛𝗼𝘄 𝗔𝗜 𝗶𝘀 𝗘𝗺𝗽𝗼𝘄𝗲𝗿𝗶𝗻𝗴 𝗧𝗿𝗮𝘃𝗲𝗹 𝗔𝗴𝗲𝗻𝗰𝗶𝗲𝘀 𝘁𝗼 𝗚𝗼 𝗚𝗹𝗼𝗯𝗮𝗹 ✈️ At Acai Travel, we believe in enabling travel businesses to connect people, cultures, and experiences - without being limited by language barriers. In our latest blog post, our head of sales Ron Glickman, explores how advancements in AI-powered translations are revolutionizing the travel industry, making global expansion more accessible than ever for agencies and airlines worldwide. 🟣 AI translation tools now rival human translators in speed and accuracy, even with complex content. 🟣 Real-time voice-to-voice translation enhances communication with clients in any language. 🟣 Context-aware AI creates personalized interactions that feel seamless and professional. These innovations allow travel agencies to offer exceptional multilingual support, ensuring they can build trust and serve clients no matter where they are. While AI can’t fully replace the cultural insights of a human touch, it empowers businesses to scale operations and reach new markets like never before. ✨ The future of travel is limitless, and we’re here to help make it possible. 💜 Read more about how AI is transforming the travel industry here: https://lnkd.in/eF5kDfgN #TravelTech #AIInnovation #CustomerSupport #AcaiTravel

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  • 🎇 New Year, New Opportunity! ✨ As we gear up for an incredible 2025, Acai Travel is growing, and we’re looking for talented individuals to join our journey. 🌍✈️ We’re hiring for 𝗳𝗼𝘂𝗿 𝗲𝘅𝗰𝗶𝘁𝗶𝗻𝗴 𝗿𝗼𝗹𝗲𝘀 that could be your next big adventure: 👉 Role 1: Senior MLOps & Prompt Engineer 👉 Role 2: Software Engineer (NodeJS) 👉 Role 3: Software Engineer (Golang) 👉 Role 4: Senior Software Engineer (NodeJS) If you’re ready to make an impact and be part of something meaningful, let’s talk. ✨ Why start your 2025 with Acai Travel? • A mission-driven company with global reach 🌎 • A supportive team that thrives on innovation 💡 • Opportunities to grow professionally while loving what you do 🚀 Applications are now open so don’t wait! Kick off your New Year with purpose. 🎉 📅 Start your journey today: https://lnkd.in/ef4P8U3e #Hiring #NewYearNewJob #AcaiTravel #CareerOpportunity

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  • In today’s fast-paced travel industry, efficiency and customer satisfaction are paramount. 🚀 Acai Travel’s AI technology empowers agencies and travel contact centers 📞 to achieve these goals by: 🦾 𝗘𝗻𝗵𝗮𝗻𝗰𝗶𝗻𝗴 𝗔𝗴𝗲𝗻𝘁 𝗣𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲 - Acai’s AI tools provide agents with instant access to information, assistance in making changes 📧 𝗢𝗽𝘁𝗶𝗺𝗶𝘇𝗶𝗻𝗴 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 - With features like intelligent routing and comprehensive operations dashboards, Acai streamlines workflows, reduces average handling time by up to 70%, and ensures service level agreements are consistently met. 💬 𝗗𝗲𝗽𝗹𝗼𝘆𝗶𝗻𝗴 𝗔𝗜-𝗗𝗿𝗶𝘃𝗲𝗻 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗹𝗳-𝗦𝗲𝗿𝘃𝗶𝗰𝗲 - Acai’s AI can serve as a layer of support, understanding intent, and handling inquiries so it gets to an agent when you want it to. This allows your agents to concentrate on complex issues, resulting in faster, more personalized service for customers. By integrating Acai’s AI, travel agencies and contact centers can significantly reduce inefficiencies 📉, lower operational costs 💰, and enhance both employee and customer satisfaction. 🥰 Discover how Acai Travel can transform your operations today! 🌐 www.acaitravel.com 📧 hello@acaitravel.com #AcaiTravel #TravelTech #TravelAI

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  • Acai Travel reposted this

    Acai Travel, a #startup using #artificialintelligence to drive efficiency for agency and call center environments, has signed Hopper as its latest partner. During an interview in the #PhocusWire studio at The #Phocuswright Conference 2024, Riky Vittoria, CEO of Acai, shared details of the deal alongside Jo Lai, vice president of customer experience at Hopper. A recent PhocusWire In Phocus #podcast episode featured the pair's discussion on the potential efficiency gains associated with implementing the #technology as well as how the partnership might develop going forward. 🎧 Listen to the full discussion now: https://bit.ly/4cNvYrV

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  • Acai Travel reposted this

    View profile for Riccardo Vittoria, graphic

    Co-founder & CEO @ Acai Travel. Co-founder @ 30SecondsToFly (acquired by American Express GBT). Fulbright alumni, tennis player, salsa dancer, musician :)

    We are building a company culture no other startup has ever tried before. A project that has been cooking for years... At Acai Travel, we treat every interaction in the company as a playground for deep personal growth. Inspired by Zen, Tibetan Buddhism, and Stoicism, we are on a path to uncover our ego afflictions and gradually reprogram our reality toward an ego-less, joyful state. We meditate together to open our minds and create new neural pathways. 🧘 The results so far have been amazing—I have never seen a team so cohesive and loving! 💜

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Funding

Acai Travel 3 total rounds

Last Round

Seed

US$ 4.0M

See more info on crunchbase