“In eCommerce, nothing has really changed in the last 15 years—it's still a catalog with a search bar. But customers and technology have changed dramatically. We wanted to bring the human experience of in-store shopping online.” Join Yoav Oz and Shauli Mizrahi as they sit down with Trevor Ginn on the How to Grow Your eCommerce Business podcast to discuss how Behavioral & Conversational AI is reshaping online shopping: 📈 Engaging shoppers at the right time, converting at every touchpoint 📈 Bringing unprecedented transparency into the shopper journey 📈 Turning real-time insights into sales growth & CX improvements 📽️ Watch the full episode to see how AI is shaping the future of eCommerce. The best part? Rep AI is at the heart of this transformation: https://lnkd.in/d2Kvfj_A #eCommerce #AI #Shopify #ConversationalAI #CX #CustomerExperience #Growth
Rep AI
Technology, Information and Internet
New York, NY 2,793 followers
Through conversational AI we help Shopify stores increase conversions by 250% and reduce support tickets by 95%.
About us
REP AI is a revolutionary plug-and-play solution designed to transform how e-commerce businesses engage with their customers. Seamlessly integrating with Shopify, REP AI automatically reads your website, learning everything it needs to provide accurate, contextually relevant responses to shoppers—without requiring any configuration. With results like a 250% increase in conversion rates, 40% increase in Average Order Value and handling 95% of all support inquires, REP AI empowers merchants to boost sales, enhance customer satisfaction, and scale effortlessly, making it the go-to tool for businesses aiming to thrive.
- Website
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https://hellorep.ai
External link for Rep AI
- Industry
- Technology, Information and Internet
- Company size
- 11-50 employees
- Headquarters
- New York, NY
- Type
- Privately Held
- Founded
- 2020
Products
![Click here to view Rep AI: Convert more traffic & sell more stuff with AI. Exclusively on Shopify.]()
Rep AI: Convert more traffic & sell more stuff with AI. Exclusively on Shopify.
Conversational AI Software
Give your store a front-facing Concierge. It recommends products, answers questions, and guides shoppers all the way from browser to buyer. Two AIs are better than one. Your AI Concierge uses the latest in Behavioral AI to convert more traffic into buyers, and the latest in Generative AI (powered by ChatGPT) to sell more and support customers. Rep Integrates seamlessly with all your Shopify apps (Gorgias, Klaviyo, Tapcart, Postscript, etc.) Guaranteed uplift in CVR (12% avg.) & AOV (20% avg.) or your money back (60 days) plus a 30 day free trial. Features: * Rescue Algorithm: Brings back lost shoppers. Converts up to 12% more traffic. * Personalized Conversations: "Hey Lisa from Ohio. Welcome back!" * Product Finder: "What size dress do you want? What's the occasion?" * A/B Testing: Test different conversational flows — optimize for higher CVR & AOV * Recommendations: "Would you like to see a wool scarf to go with your sweater?"
Locations
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Primary
Get directions
New York, NY 10013, US
Employees at Rep AI
Updates
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Shopify brands looking to boost CVR, AOV, and LTV? If you’re not using Rep, you’re leaving growth on the table 📈 Here’s the secret: It’s all about doubling down on customer experience. Meaningful conversations at every touchpoint drive trust, confidence, and conversions. Rep’s behavioral AI seamlessly blends Sales, Support, and Shopper Intelligence to engage shoppers, deliver standout service, and build lasting brand loyalty. Just ask RAAD Shop 🛍️ 👟 With Rep AI they were able to scale faster and more efficiently than ever. Know a brand that needs a serious performance boost? Send them our way: https://lnkd.in/dRRg3_Tj #CX #AI #Growth #CRO #eCommerce #Shopify
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Heading to the Retail Summits in NY next week? Don't miss the chance to connect with Aron Vuijsje! He's eager to share how apparel brands on Shopify are boosting their conversion rates to over 20% using Rep's AI chat and handling more than 96% of customer website inquiries. Discover how Rep AI can enhance your customer experience, making your business more efficient and profitable. Find out more about the New York Fashion eCommerce Summit happening on Thursday, January 23, from 8am to 6pm EST at https://lnkd.in/dJMCmNVH 💬 Reach out to Aron via DM or at aron@hellorep.ai to chat See you there! #fashiontech #retailtech #ecommerce #digitalmarketing #CRO #ai #Shopify
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📧 Email marketing is still the MVP for eCommerce businesses! 🚀 With our new integrations with Intuit Mailchimp and Omnisend, alongside Klaviyo and Yotpo, we want to highlight the importance of list building. It's time to make those inboxes work for you! In our latest guide, we dive into why building an email list is crucial for your store’s growth. Plus, discover how AI and modern tools are making email marketing easier than ever. 👉 Learn how to grow and manage your list, engage customers, and drive more sales https://lnkd.in/d7cgYarQ #EcommerceTips #EmailMarketing #DTC #Shopify #MarketingStrategy #AI
Master Email List Building for ECommerce Success | Proven Tips & Tools
hellorep.ai
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Our hearts go out to Los Angeles and everyone impacted by the devastating fires. LA holds a special place in our lives and hearts, as home to many of our valued customers, partners, and friends in the community. The losses are unimaginable, and our support goes out to everyone facing these challenges. To help, We have donated to the Los Angeles Fire Department Foundation, a fantastic organization making a difference during this crisis. If you’re looking for ways to support the LA community, here’s the link: https://lnkd.in/gVuBVHFr Please know you’re in our thoughts. Stay safe, and let’s continue to stand together. #la #losangeles #LAFD
Los Angeles Fire Department Foundation
supportlafd.kindful.com
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Consultant, agency or know someone who fits the description? Join us and expand your portfolio - Lea Algazy is waiting to chat 👇
🥁 🥁 🥁 🥁 It's a new year and we are launching our new Partnership program. Whether you are a big agency or an individual consultant, we invite you to partner with us by joining our Partner Program - https://lnkd.in/gbTgYyFV Once registered, you will get access to your portal and can begin referring your clients to Rep AI and getting paid! Why partner with us? ⭐Competitive commission and discounted rates to your customers ⭐Access to premium features and insights ⭐Increase conversion rates and sales growth using AI conversations ⭐Significant reduction in support tickets And much more!! Let’s chat 🤝 DM or email me at lea@hellorep.ai
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"The best tools are those that are tried, tested, and integrated effectively into your business model. When your Shopify tech stack is well-integrated, that’s when you see the multiplier effect" We caught up with Avishai Sam Bitton, serial entrepreneur and growth expert, to dive deep into what’s shaping the future of e-commerce, AI and growth hacking in 2025. Discover how balancing cutting-edge technology with creativity is the key to unlocking your brand’s full potential. The best part? Rep AI is at the heart of this transformation. 💬 🎥 Watch the full interview for actionable growth strategies you can implement today: https://lnkd.in/dSc4bsHK #shopify #ecommerce #cro #growth #ai
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Rep is all about delivering a full customer experience with smart AI conversations that cover Sales and Support, backed by powerful shopper intelligence to level up CX at scale. Big shoutout to Freddie Chatt for recognizing the power of this! If you're a Shopify consultant or agency, don't sleep on adding Conversational AI to your services, hit up Lea Algazy to start a conversation 🔥
How I’m using AI to supercharge sales now that I've moved my brand to Shopify Moving my ecommerce brand from WooCommerce to Shopify has been an adventure (it's going live in just a few weeks) And naturally, I've been researching all of the AI apps I now have access to. Specifically, I was looking for something to help with customer support - answering the questions more efficiently than them having to wait for me to reply. And man was I excited when I found Rep AI 👋 Meet the ChatGPT-powered sales chatbot that’s about to become my not-so-secret weapon (I reached out to the team at Rep AI and convinced them to sponsor this post) Imagine this: 🔹 A tool that understands my customers’ behaviour and steps in right when they need help. 🔹 A chatbot that feels like an extension of my brand—answering questions, recommending products, and guiding shoppers to checkout, all while being perfectly on-brand. 📈 The results? More conversions, fewer support tickets, and happier customers. Here’s why I’m buzzing about Rep AI: ➡ Behavioural AI: Approaches visitors at the right time to drive sales. ➡ Conversational AI: Handles sales, service, and support—so I can focus on scaling. ➡ Brand Intelligence: Learns and speaks in my brand's voice (no more generic bot replies). ➡ AI Training: Makes your bot smarter and more effective with every interaction. ➡ Plug & Play: Up and running in 10-15 minutes. Plus, it integrates seamlessly with Shopify apps like Klaviyo, Gorgias, and more. ➡ (my personal favourite) Comprehensive customer data: You know everything about your customer to improve the experience In just a few clicks, I turned Rep AI into a full-blown sales assistant for my store. It’s like hiring a superstar salesperson—without the overhead. 🛍️ Whether you’re scaling a new Shopify store or looking to sharpen your customer engagement strategy, Rep AI is more than worth a look. Want to see how it works? Try it out for yourself [link in comments] 🙌 How are you using AI in your ecommerce brand?
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In our latest interview, we sat down with Jane Schloth, a seasoned eCommerce and DTC consultant to uncover her strategies for driving growth. Jane has achieved impressive growth metrics for her clients using Rep, including: ↗️ 12% conversion rate from AI-driven conversations ↗️ 95% of support inquiries handled by AI ↗️ x50 Return on Investment with numbers still climbing 🎙️ In the interview Jane shared powerful tips for DTC growth, for example: ✔️ The secrets to omni-channel success and meeting customers where they are. ✔️ Why hyper-segmentation is a game-changer for email and SMS marketing. ✔️ The one mistake most brands make—and how to avoid it. 💡 If you’re looking for actionable insights to grow your DTC brand, you don’t want to miss this! 👉 Watch the full interview here: https://lnkd.in/dx2QVp6n #DTCgrowth #eCommerceTips #Shopify #growth #CX #CRO #RepAI
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🔍 Understanding shoppers is the ultimate eCommerce power move. Their behaviors, motivators, and blockers hold the key to delivering a shopping experience that truly clicks. We’re not ones to toot our own horn, but for Rep AI customers, static reports and endless surveys are a thing of the past. Conversational AI unlocks real-time insights—capturing sentiment, surfacing drop-off reasons, and identifying top-performing products. Merchants know why shoppers leave, what they want, and how to meet their needs better than ever before. 🔥 Whether it’s uncovering the reasons behind cart abandonment or revealing content gaps, AI-powered shopper intelligence is changing the game for eCommerce brands. Curious how Rep AI enables data-driven eCommerce success? Dive in: https://lnkd.in/d4K2ZarS #eCommerce #ShopperIntelligence #ConversationalAI #CustomerExperience #DTC
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